Project Specialist Client Delivery (Remote)

WiTH Collective; Indianapolis (IN); Hybrid; USD 47,000 - 74,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming clinical trials and enhancing human health. As a Project Specialist Client Delivery, you'll play a pivotal role in ensuring projects are executed on time and within budget. Collaborate with cross-functional teams, manage project documentation, and liaise with clients to meet their needs. This position offers a dynamic work environment where your contributions will make a real impact. Enjoy a comprehensive benefits package and opportunities for career development in a company that values its employees as its greatest asset.

Benefits

Comprehensive Benefits Package

Employee Assistance Programs

Referral Bonuses

Tuition Reimbursement

Paid Time Off

Career Development Opportunities

Qualifications

• 1+ years of administrative experience supporting client-facing projects.
• Strong critical thinking and analytical skills are essential.

Responsibilities

• Manage day-to-day administration of client projects with the Project Manager.
• Coordinate project management activities and resources to support clients.

Skills

Administrative Support

Critical Thinking

Analytical Skills

Communication Skills

Organizational Skills

Problem Solving

Interpersonal Skills

Attention to Detail

Education

Bachelor's Degree

Tools

MS Office

Project Management Software

Job description

ABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Paid time off including holidays, vacation, and sick time
• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

The expected base salary range for this position is $47,610 to $74,000. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The Project Specialist Client Delivery is responsible for the day-to-day administration and organization of client projects (working closely with the Project Manager) to ensure that projects and their assigned deliverables are produced on time, within budget and according to the agreed upon scope of work. The Project Specialist may take the role of project manager for projects in maintenance phase.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Participates in kickoff, in-process, status, final deliverable and other project related meetings with cross-functional teams and project stakeholders at all levels.
• Drives the agenda and produces the minutes for internal and external project team meetings by coordinating, collecting and collating topics through critical-thinking and collaboration with internal and external project team members.
• Assists with tasks such as data entry and administration of database management.
• Leads maintenance of project-specific tools/systems ensuring all are updated as required reporting to internal and external stakeholders.
• Contributes to tracking budget items for all services against project scopes of work.
• Coordinates project management activities, resources, equipment, and information to support client and Company for project/service solutions.
• Liaises with clients to identify and define requirements and objectives.
• Works to ensure clients’ needs are met.
• Helps prepare project related reports.
• Monitors project progress and handle issues as they arise.
• Acts as the point of contact and communicate project status to all project members.
• Creates and maintains comprehensive project documentation, plans and reports.
• Ensures the standards and requirements of the project are met.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS:

• Bachelor’s degree preferred, or equivalent combination of education, skills, and experience to perform the job.

CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS:

• None

QUALIFICATIONS/EXPERIENCE:

• At least 1-year administrative experience supporting client-facing projects, programs or clinical trials; exposure to project management team environment desired.
• Strong critical thinking and analytical skills.
• Knowledge of financial management a plus.
• Knowledge of project management software tools and management techniques a plus.
• Excellent problem solving/decision making skills.
• Outstanding written and oral communication skills.
• Excellent organizational and planning skills with the ability to utilize technology and tools.
• Excellent interpersonal skills.
• Strong facilitation and coordination skills.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously.
• Excellent attention to detail skill. Must take pride in work product results; strive towards 100% accuracy in work processes.
• Proficient knowledge of MS Office, specifically Word, Excel and PowerPoint.

SUPERVISORY RESPONSIBILITIES: None

TRAVEL REQUIREMENTS: 0% – 5%

#LI-REMOTE

#LI-SA1

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.