Customer Project Specialist

Graybar; Orlando (FL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee Stock Ownership Plan

Paid Vacation & Sick Days

401(k) with company match

Paid Holidays

Wellness Day

Job summary

Graybar is seeking a Customer Project Specialist to collaborate with customers on large projects, meeting tight deadlines and managing complex orders. You’ll bridge vendors and customers to ensure materials arrive at the site when needed.

You will handle order entry, submittals, returns, and invoicing, while providing clear reporting to customers and suppliers. This role emphasizes attention to detail and strong organizational and service skills.

Qualifications

• Minimum 2+ years of project/customer service experience.
• High School diploma required; 4 year degree preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Perform order entry on large project orders
• Prepare and revise material submittals for customers
• Handle returns and credits
• Provide reporting to customers and suppliers using project software
• Coordinate item deliveries to ensure on-time performance
• Execute job lot billing and process invoices for payment

Skills

Attention to detail

Organizational skills

Customer service

Two+ years experience

HS diploma

Bachelor's degree preferred

Education

High School diploma

Bachelor's degree preferred

Tools

SAP

Microsoft Office

Job description

Make a difference. As a Customer Project Specialist, you will work with customers on large projects, time-sensitive deadlines and complex orders. You will serve as the liaison between vendor and customer to ensure material gets to the project site when it’s needed and how it’s needed. Whether it be a new stadium at a university, renovating the wing of a hospital or a short-term project, you will be responsible for fostering the project relationship.

In This Role You Will

• Perform order entry on large project orders
• Prepare and revise material submittals for customers
• Handle returns and credits
• Provide reporting to customers and suppliers using project software
• Coordinate item deliveries to ensure on-time performance
• Execute job lot billing and process invoices for payment

What You Bring To The Table

• Strong attention to detail
• Organizational skills
• Customer service skills
• SAP and Microsoft office experience
• 2+ years experience preferred
• High School education
• 4 year degree preferred

Compensation Details

The expected pay rate for this position is $23.00 per hour depending on experience.

Shift and Hours

Monday - Friday, 8:00am - 5:00pm.

The Value Of Graybar

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

• Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
• Life Insurance coverage for you and options for your family.
• Save on expenses with Flexible Spending Accounts.
• Enjoy our Disability Benefits at no cost to you.
• Share in our success with Profit Sharing Plans.
• 401(k) Savings Plan with company match to help secure your future.
• Paid Vacation & Sick Days to spend time away from work or in case of an illness.
• Rest and recharge during our Paid Holidays throughout the year.
• Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
• Volunteer with Community Time Off to give back to the community.
• Predictable Work Schedules to plan your life: no weekends or nights for most roles.
• Celebrate your and others' achievements with our Employee Recognition Program.
• Reach your career goals with our Educational Reimbursement and Career Development Programs.
• And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Equal Opportunity Employer/Vet/Disabled