Project Service Advisor

GHD; Scranton (Lackawanna County); Hybrid; USD 42,000 - 60,000; Full time

Job summary

GHD in Scranton, PA is hiring a Project Service Advisor to manage project financial data, invoicing, and billing processes. You will collaborate with Project Managers, Directors, and Finance to ensure accurate costing, timely invoices, and clear client communication.

The role requires at least two years in accounting, invoicing, and timesheets, with proficiency in MS Office; BST Accounting Software is a plus.

Qualifications

• Minimum of two years’ accounting experience, preferably with a professional services firm.
• Minimum of one year experience with invoicing, cost estimate spreadsheets and timesheets.
• Proficient in Microsoft Office Suite including MS Word, MS Excel, MS Outlook, Adobe Acrobat
• BST Accounting Software a plus
• Strong editing/proofreading skills
• Comfortable working independently as well as with others

Responsibilities

• Review draft contract for invoicing terms, project costing, and other financial specifics such as, retention/retainer, prevailing wage, sub-consultant, charge rates, unit pricing, etc.
• Provide historical project data and charge rate information for fee estimates and proposals
• Primary point of contact with outside client accounting staff to assist with project financial data inquiries
• Provide exceptional customer service to all clients ensuring happiness with financial services
• Support Project Managers with creation, maintenance and review of project records for accuracy
• Update/maintain client project billing information and project costing for revenue recognition
• Reconcile, Inactivate, and Close project data
• Distribute draft invoices to Project Managers per client requirements and ensure backup documentation
• Record daily time activities accurately per related project work
• Assist Receivable Specialist and follow up on outstanding debts

Skills

Invoicing

Accounts Receivable

Microsoft Office

Proofreading

Tools

BST Accounting Software

Job description

Job Description

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.

Job Description

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life. Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you.

Who are we looking for?

We are looking for a Project Service Advisor to manage the accuracy and integrity of project financial data in our Accounting System and maintain timely production of external client invoicing. This position analyzes projects and their financial performance, and provides support to Project Managers, Directors, Finance Managers and others to promote the financial success of projects.

Our Hybrid Work Model:

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in‑office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment.

Working with an energetic and high‑performing team, you will be responsible for:

Contract Review and Approval:

• Review draft contract for invoicing terms, project costing, and other financial specifics such as, retention/retainer, prevailing wage, sub-consultant, charge rates, unit pricing, etc.

Project Team Involvement:

• Provide historical project data
• Provide charge rate and related data for fee estimates and project proposals
• Primary point of contact with outside client accounting staff to assist with project financial data inquiries
• Provide exceptional customer service to all clients ensuring happiness with financial services

Project Setup/Maintenance:

• Support Project Managers with creation, maintenance and review of project records to ensure accuracy and consistency per project contract
• Update/maintain client project billing information
• Review and maintain accurate project costing for revenue recognition
• Reconcile, Inactivate, and Close project data

Project Review:

• Review of project financial data on a regular basis for accuracy
• Update/maintain project financial data per direction
• Assist with correcting inaccurately recorded project effort

Client Setup:

• Provide assistance, when vital, with new/existing client approvals/submittals
• Review client billing data for invoice requirements

Timesheets:

• Record daily time activities accurately per related project work

Accounts Receivable:

• Assist Receivable Specialist by providing billing data when requested
• Work closely with Project Managers to review and follow up on outstanding debts
• Update MIS with collection data when received

Client Invoicing:

• Distribute draft invoices to Project Managers per client requirements
• Review/Input unit pricing data as required
• Produce accurate and timely client invoices (internal and external)
• Ensure all required backup documentation accompanies client invoices
• Mail/Email or upload all client invoices, record distribution information in accounting program
• Promote and establish point of contact with client accounting staff on project financial and invoicing matters
• Archive client invoices
• Provide exceptional customer service to improve client experience and happiness

What you will bring to the team:

• Minimum of two years’ accounting experience, preferably with a professional services firm
• Minimum of one year experience with invoicing, cost estimate spreadsheets and timesheets
• Proficient in Microsoft Office Suite including MS Word, MS Excel, MS Outlook, Adobe Acrobat
• BST Accounting Software a plus
• Strong editing/proofreading skills
• Comfortable working independently as well as with others

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.

About Us

Take on some of the world’s toughest challenges - with GHD supporting you every step of the way. We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact. See where your commitment could take you with GHD.

Our Pledge to You

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. See where your commitment could take you. That's the #PowerOfCommitment

Who We Are

GHD is a global professional services company that leads through engineering, architecture, and construction expertise. We are an employee‑owned company with over 11,000 diverse and skilled individuals, across more than 200 offices spanning five continents. The Power of Commitment is our brand promise. It’s what makes us different. We are bound to our stated vision and determination to address humanity’s most urgent needs: to make water, energy and urbanisation sustainable for generations to come.