Project Senior Lead - Business Architecture Process Simplification

Miami Neuroscience Institute Baptist Health South Florida; Tampa (FL); On-site; USD 130,000 - 197,000; Full time

Job summary

Citi is seeking a Program Manager to lead enterprise-wide initiatives within the Business Architecture team in Tampa, Florida. The role involves overseeing program activities, ensuring compliance with standards, and managing complex projects while fostering collaboration across functions. Candidates should possess extensive project management experience and strong analytical skills.

Benefits

Medical, dental & vision coverage

401(k) plan

Life, accident, and disability insurance

Paid time off packages

Wellness programs

Qualifications

• 10+ years managing complex projects and programs.
• Experience with enterprise-wide Transformation efforts.
• Ability to track dependencies and ensure timely delivery.

Responsibilities

• Leads planning and coordination of program activities.
• Manages program plans to meet business needs.
• Creates and tracks program risk management plans.

Skills

Project Management

Analytical Skills

Influencing Skills

Facilitation Skills

Attention to Detail

Education

Bachelor’s/University degree

Master’s degree

PMP Certification

Tools

MS Office

JIRA

Confluence

Tableau

Job description

Business Architecture (BA) team is a dynamic strategic organization at the forefront of Citi’s Transformation efforts. We act as a catalyst across Businesses and Functions driving the transformation of Citi into a simpler, customer-centric organization. We are responsible for partnering with Business lines and Functions to establish and execute the framework, which includes developing enterprise-wide taxonomies, publishing standard playbooks and procedures. We also provide the Businesses and Functions with ongoing governance, program oversight and reporting to ensure consistency, control and accountability as it relates to the program. We partner across the enterprise to develop the frameworks that are the foundations of everything we do.

The Process Simplification Team in BA is responsible for driving consistent and sustainable adoption of Enterprise Architecture and Process Governance through enterprise accountability of Processes while managing enterprise-wide initiatives. The Change Management & Program Governance team (part of the Process Simplification team) leads the enterprise-wide initiatives in support of Process Simplification.

Responsibilities:

• Leads planning, directing and coordination of day-to-day activities of running a program, portfolio of programs or projects
• Applies in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function
• Oversees and manages program plans to ensure they meet business needs as described at initiation
• Escalates risks to the Program Director, or Program Sponsor, when appropriate
• Creates the program risk management plan. Work with program team to create, administer, track, and eventually close risks
• Ensures essential procedures are followed and contributes to defining standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• 10+ years of experience successfully managing complex projects and programs; experience with enterprise-wide Transformation and Consent Order efforts is a plus
• Ability to identify key program requirements, establish and track dependencies and ensure successful and timely delivery of commitments
• Knowledge of procedure development, maintenance and adherence
• Experience with enterprise program management tools (e.g. MS Office, JIRA, Confluence, Citi’s PTS system) and business intelligence tools such as Tableau is a plus
• Excellent influencing, facilitation, and partnering skills, with an ability to transform data to information for presentation to senior management
• Proven track record of working under pressure and tight timelines; Curious with demonstrated commitment to quality and attention to detail
• Strong analytical skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• PMP is a plus but not required

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 30, 2025

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