Project/Program Manager III (Health Care for the Homeless Network Contract Monitor)

King County; Seattle (WA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in Seattle, focusing on health care services for homeless individuals. This full-time position involves developing and monitoring contracts with community agencies, ensuring that vital health services are effectively delivered. The role requires a strong commitment to equity and social justice, along with excellent communication and analytical skills. Join a passionate team that values diversity and strives to make a meaningful impact in the community. If you are ready to contribute to a vital cause and work in a dynamic environment, this opportunity is for you.

Benefits

County issued laptop

Flexible work schedule

Professional development opportunities

Access to shared workspaces

Qualifications

• Knowledge of equity and social justice principles in work environments.
• Experience in preparing and monitoring service contracts.

Responsibilities

• Develop service contracts with agencies providing homeless health care services.
• Monitor contracted work and ensure compliance with contract terms.

Skills

Contract Development

Monitoring Service Contracts

Technical Assistance

Equity and Social Justice Principles

Communication Skills

Analytical Skills

Education

Bachelor's Degree

Experience in Homeless Services

Tools

Microsoft Excel

Microsoft Word

Job description

Health Care for the Homeless Network (HCHN) contracts with 17 community-based agencies to provide medical, mental health, substance use disorder, and case management services to vulnerable homeless individuals and families in Seattle and King County. Services are provided in shelters, day centers, on the street, and in other locations where homeless people congregate. HCHN also operates the Street Medicine Team, with 4 field-based teams providing health care to people experiencing homelessness.

Health Care for the Homeless is a long-standing and well-respected program of public health working to provide critically needed health services to our most vulnerable neighbors, those experiencing homelessness across King County. Our team is a dynamic and passionate group collaborating internally and with external partners to ensure effective health services are in place to serve the needs of our community. Our work is guided by a community-based Governance Council comprised of providers of health services and people with lived or living experience of homelessness.

This position is responsible for a variety of contract development and monitoring duties with multiple community agencies, working in close collaboration with the contracts team and other HCHN staff and CHS Division staff. The primary purpose of this position is to carry out contracting duties for the HCHN program's partnerships that deliver health related services in homeless sites, especially as the program expands to meet increased community need. Other duties include reporting, invoice review and approval, ensuring equitable contracting practices, and providing technical assistance and program support to homeless contracted health care service providers.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

This is a full-time position, 40 hours per week, and the typical work week is Monday – Friday, 8 - 5. Work schedule will be determined at time of hire, may vary based on operational need, and may include occasional early morning, evening, and weekend hours. This position is exempt.

Work Location

Position is based at downtown Seattle's Chinook Building, 401 5th Avenue, Suite 1000, Seattle, WA, 98104, and other Public Health locations as needed. Remote work for a portion of the schedule is possible. Some travel to locations throughout King County may also be required.

(Some of the work associated with this position will be performed through teleworking, and will report to office location and to meetings as needed. Travel to other work locations may be necessary. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team.)

• Develop service contracts with agencies funded to provide homeless health care services, working closely with the Operations Manager.
  • Specific aspects include:
    • developing scopes of work
    • project budgets and contract exhibits
    • tracking contracting process to ensure timely execution.
• Investigating or supporting opportunities for improving equity in the contract development and contract monitoring practices in conjunction with HCHN staff, contractors and other teams within the CHS Division.
• Monitor contracted work including tracking changes in service hours and staff at contracted sites, conducting regular desk monitoring and on-site monitoring visits to provide technical assistance and assure compliance with terms of contracts; and producing quarterly and annual progress reports for funders and other stakeholders.
• Provide technical assistance to agencies as needed and ensure submission of timely and complete invoices.
• Review programmatic aspects of contractor invoices and highlight any missing or inadequate documentation, and coordinate with staff conducting fiscal review of invoices to request needed follow-up.
• Position also works closely with HCHN finance staff in monitoring subcontractor invoices and providing technical support to subcontractors relevant to billing requirements of their contract.
• Cultivate and strengthen contractor partnerships to ensure maintenance and expansion of health services to people living homeless, while simultaneously ensuring compliance in contracted work.
• Provide technical assistance to partners to support contract compliance and program quality in delivery of homeless health care services via interdisciplinary teams.
  • This includes developing templates for memorandums of agreement and other tools to assure effective inter-agency operations and communication for services provided in homeless service sites.
• Conduct other general planning and analysis duties in the HCHN program, as assigned.
  • Typical projects include but are not limited to preparing project descriptions, updates and presentations on homeless health care issues; conducting research and analyses to inform program design and promote improvements.
  • May assist with coordination of New Provider Orientations and other trainings, Requests for Proposals (RFP's) for contracted services, community needs assessment efforts, and with grant applications developed on behalf of HCHN.
• Other program duties as assigned.

Ideal Candidate:

• Knowledge of equity and social justice principles and practices and their application in work environments.
• Knowledge of and experience in preparing and monitoring service contracts for the delivery of community-based services.
• Must be approachable and relatable, an effective listener, able to gain trust easily, and be able to maintain discretion when sensitive subjects are raised.
• Demonstrated experience gathering, analyzing, and presenting program related information.
• Knowledge of models of health care delivery shown to be effective in improving access to care and health outcomes for homeless and formerly homeless people.
• Knowledge of service systems serving homeless people including health programs, shelters, day centers, transitional housing, and supportive housing agencies.
• Excellent verbal and written communication skills.
• Demonstrated ability to collaborate effectively with diverse individuals, teams, committees, and organizations such as homeless shelter and housing agencies, health care centers, and mental health and substance use disorder service agencies.
• Demonstrated ability to work independently and as a member of a team.
• Demonstrated experience developing and monitoring project budgets.
• Demonstrated proficiency in, Microsoft Excel and Word

Desired Candidate:

• Three or more years' experience (or equivalent) working in homeless services or programs focused on other vulnerable populations.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?Come join the teamdedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

All eligible applicants.

Application Process

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Resume
• Cover Letter/Letter of Interest

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR ( if applicable).
• The selected candidate must be able to pass a thorough background investigation,but findings may not necessarily disqualify an applicant for employment.(and Pre-employment Physical, if applicable).
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union Membership

Non-represented

Contact

For more information about the application process please contact Alexis Owens [e-mail]