Project Portfolio Manager

GECU Federal Credit Union; El Paso (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

GECU Federal Credit Union in El Paso, Texas seeks a PMO leader to drive governance, data integrity, and strategic alignment of projects across the organization. You will oversee dashboards, reporting, and collaboration with executives to ensure initiatives meet goals while maintaining compliance with financial regulations.

The role emphasizes process improvement, documentation, and cross-functional training to enhance the PMO and support external audits.

Responsibilities

• Align projects to the organization’s strategic roadmap and annual goals.
• Collaborate with EVPs to develop and administer the organizational communication system.
• Draft and update project management governance docs and SOPs annually.
• Oversee resources, capacity, and the project portfolio budget.
• Define ROI and business case for strategic initiatives and lookback processes.
• Manage active and archived project documentation; support evaluations and audits.
• Recommend improvements to PMO governance and methodology; identify blockers to goals.
• Administer PMO systems and executive dashboards; maintain PMO information management system.
• Design surveys, collect data, analyze quality, and produce trend reports.
• Review project documentation as required; assist with audits.
• Deliver presentations on the PMO portfolio and contribute to roadmaps and knowledge expansion.
• Update Initiatives and CS measures to keep the information system current for staff.
• Develop and maintain relationships with other credit unions and share non-proprietary information.
• Provide PMO training to staff and prepare reports for external auditors.
• Remote work may be required occasionally; ensure compliance with policies.
• Maintain compliance with BSA/AML/CFT/MIP/OFAC policies and regulations.

Job description

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!

BASIC RESPONSIBILITIES

Provides organization wide oversight and communication of GECU’s Critical Success Measures and Executive Strategy through the administration of Communication and Project Portfolio Management systems. Ensures quality and provides organizational support to ensure Project management governance. Responsible for data integrity and quality of all projects aligned with GECU’s project management methodology, assuring compliance and standards, and business goals.

TYPICAL DUTIES

• Connects project execution to strategy fulfillment by aligning projects to the organization’s strategic roadmap. Helps define, prioritize, and link projects to their strategic plan and annual goals.
• Works closely with EVPs to continuously develop and administer the Organizational communication system; Connections online.
• Drafts and update project management governance documentation, including related policies, standard operating procedures and terms of reference. Annual updates in line with best practices.
• Oversees the resources and capacity across the organization along with the project portfolio budget.
• Responsible for the business case and the return on investment identification of strategic initiatives and lookback process.
• Responsible for Project documentation active and archived. Support of evaluations and audits.
• Recommends process improvement continuously on project management methodology, governance, and identifies issues that may impact the achievement of strategic programs and projects.
• Administers Project Management systems and Executive dashboards. Establishes and maintains the PMO information management System.
• Designs surveys, undertakes data collection, analyzes information, data quality assurance and produces reports outlining problems, conclusions and trends.
• Assists with project documentation reviews as required.
• Drafts and delivers presentations related to project management portfolio. Inputs to plans and roadmaps for expanding knowledge of the PMO and Executive strategy across the organization.
• Updates the Initiatives and Critical Success Measures to ensure the information management system is current and easily understood by all employees.
• Develops and maintains procedures necessary to ensure staff can easily navigate, update, and easily navigate the information management system.
• Visits with business units on a regular basis to provide project updates and share relevant information, in consultation with Project Manager.
• Provides support to Project Management Office (PMO) and credit union staff for PMO information management system.
• Maintains documentation files for all Connections related materials (e.g. Critical Success Measures, Scope & Deliverables, Project Plan, Issues Log, Meeting Agendas/Minutes, Weekly Status Reports).
• Keeps the SVP – PMO informed of all aspects of ongoing developments.
• Develops and maintains relationships with other credit unions and shares non-proprietary information freely.
• Develops and presents training for staff on the information management system.
• Creates and prepares reports needed to present to external auditors.
• This position may require the employee to work from home occasionally.
• Maintain and understand compliance to ensure that work complies with GECU’s established policies, procedures and applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering Act (AML) addressing Money Laundering and the Countering the Financing of Terrorism (CFT), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC).
• Other duties as may be assigned or required in connection with the general operation of the credit union.