PROJECT OPERATIONS SPECIALIST
Youth For Christ USA Inc.
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Benefits offered by this job
Job summary
Youth For Christ USA Inc. is seeking an Administrative/Project Support role in Denver to maintain systems, documents, and communication structures across leadership processes, projects and initiatives.
The role focuses on keeping initiatives organized and priorities clear so teams can focus on strategic work. The position includes coordinating calendars, meetings, travel, and materials, alongside preparing agendas, dashboards, and reports to support ongoing operations and project delivery.
Qualifications
- Strong written and verbal communication skills.
- Highly organized with the ability to maintain clear documentation and structured processes.
- Ability to manage multiple priorities while maintaining attention to detail.
- Strong problem-solving skills and ability to help teams navigate operational challenges.
- Technology proficiency in Office 365.
- Experience with project and/or change management tools.
- Collaborative approach to working with leaders and building relationships across the organization.
- Ability to manage time effectively and meet deadlines.
- A servant heart and alignment with the mission of Youth for Christ.
Responsibilities
- Provide general administrative and operational support for the Projects Department and, when needed, the Strategic Alignment division.
- Coordinate calendars, meetings, travel, materials and other logistics needed to keep the department’s work moving.
- Support leadership and department operating rhythms by maintaining work management systems, documenting decisions & action items, building dashboards & reports, tracking follow-up needs, and helping maintain visibility into organizational priorities, commitments, and next steps.
- Prepare agendas, presentations, meeting materials, reports, dashboard, and document notes, decisions and summaries.
- Organize and maintain departmental files, templates, shared resources, workflows and project information.
- Gather updates and keep project, portfolio and roadmap information accurate and up to date.
- Draft communications and other materials that clarify timelines, decisions, responsibilities and next steps.
- Anticipate needs, notice gaps and step in wherever support is needed to help the department stay organized and follow through.
- Support project managers by helping coordinate tasks, meetings, documentation and follow-up.
- Help develop and maintain project systems that outline the scope, timeline, milestones, deliverables, stakeholders, decisions and expected outcomes.
- Track progress, action items, risks and roadblocks and raise concerns when additional support or decisions are needed.
- Share project updates, challenges and next steps with the people involved in the work.
- Help coordinate stakeholder engagement, project communications, training and the completion of project deliverables.
- Take responsibility for assigned pieces of larger projects with guidance from a project manager.
- Coordinate simple, small-scale projects from planning through completion with coaching and oversight.
Skills
Education
Tools
Job description
This role provides operational support for the Strategic Alignment division and the Projects Department by maintaining the systems, documentation, and communication structures that keep leadership processes, projects and initiatives running smoothly. Working closely with leaders across the organization to keep initiatives organized, priorities clear and operational processes consistent so that leaders and project teams can focus on strategic work and decision making.
- Participate actively in team discussions, planning sessions, and problem-solving activities.
- Work closely with internal teams and cross-functional partners to ensure clear communication and coordination across projects
- Assist with the development of tools, documentation, training materials, and internal processes that support the work of the Projects Department
- Enhance the planning and execution of projects throughout the organization.
- Apply a Design Thinking mindset in daily work, integrating innovation and Christ-centered, human-centered problem-solving into planning, collaboration, and execution.
- Provide general administrative and operational support for the Projects Department and, when needed, the Strategic Alignment division.
- Coordinate calendars, meetings, travel, materials and other logistics needed to keep the department’s work moving.
- Support leadership and department operating rhythms by maintaining work management systems, documenting decisions & action items, building dashboards & reports, tracking follow-up needs, and helping maintain visibility into organizational priorities, commitments, and next steps.
- Prepare agendas, presentations, meeting materials, reports, dashboard, and document notes, decisions and summaries
- Organize and maintain departmental files, templates, shared resources, workflows and project information.
- Gather updates and keep project, portfolio and roadmap information accurate and up to date.
- Draft communications and other materials that clarify timelines, decisions, responsibilities and next steps.
- Anticipate needs, notice gaps and step in wherever support is needed to help the department stay organized and follow through.
- Support project managers by helping coordinate tasks, meetings, documentation and follow-up.
- Help develop and maintain project systems that outline the scope, timeline, milestones, deliverables, stakeholders, decisions and expected outcomes.
- Track progress, action items, risks and roadblocks and raise concerns when additional support or decisions are needed.
- Share project updates, challenges and next steps with the people involved in the work.
- Help coordinate stakeholder engagement, project communications, training and the completion of project deliverables.
- Take responsibility for assigned pieces of larger projects with guidance from a project manager.
- Coordinate simple, small-scale projects from planning through completion with coaching and oversight.
Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life-long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel.
As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:
- Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole, as well as for specific ministry initiatives.
- Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
- Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
- Model empathy, humility and care for all people. This includes promoting equity and inclusion in words and in the practice of faith expression.
- YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.
Our cultural attributes are not about competency. It is an obedience to the call of Christ on our lives. YFC believes that spiritually healthy adults foster healthy relationships with our kids. We place a heavy commitment and emphasis on developing and equipping a Christ-centered life marked by Enduring Humility, Relentless Trust, Joyful Camaraderie, Courageous Faithfulness and Kingdom Inspired Diversity.
Our leaders are expected to be willing to demonstrate and/or possess the following:
- Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility).
- Demonstrate proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others’ ideas, welcoming candid input, recognizing others’ need for grace and extending forgiveness and empathy. (Relentless Trust).
- Prioritize others’ needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie).
- Trust God with new approaches and changes, and communicate needs and limits with emotional intelligence*, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
- Seek and foster authentic Christ-Centered relationships with people of various backgrounds and an inviting environment and empower historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy of those who are vulnerable and respect of others’ experiences. (Kingdom Inspired Diversity)
All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. These activities will include—but are not limited to— extending invitations to fundraising events, recruiting personal circle of influence/YFC donor contacts, sending letters, handwritten notes, personal calls, and personally ministering to donor contacts.
A Budget Manager is responsible for aligning all financial resources to the YFC/USA strategic plan in accordance with the delegation and direction of the Division Head. The Budget Manager is responsible for coding, approval, and financial decision-making for their assigned Division, Department and/or Action Plan budget. When a budget is overfunded or underfunded, the Budget Manager is responsible for course correcting through the MCCR process.
- Strong written and verbal communication skills.
- Highly organized with the ability to maintain clear documentation and structured processes.
- Ability to manage multiple priorities while maintaining attention to detail.
- Strong problem-solving skills and ability to help teams navigate operational challenges.
- Technology proficiency in Office 365
- Experience with project and/or change management tools.
- Collaborative approach to working with leaders and building relationships across the organization.
- Ability to manage time effectively and meet deadlines.
- A servant heart and alignment with the mission of Youth for Christ.
- College graduate preferred or equivalent work/training experience
- 3-5 years of administrative experience required
- Experience supporting projects and/or change management initiatives is preferred.
The ability to communicate orally with customers, vendors, management, and other co‑workers is crucial. Regular use of the telephone and e‑mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer.
No heavy lifting is expected, though occasional exertion of up to 10 lbs. of force may be required. Good manual dexterity is required for the use of computers, mobile devices, and other productivity technologies.
The job is performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal.
- 1-3 times a year for required events and meetings to manage onsite logistics/support
Our comprehensive benefits package includes:
- Vacation time
- Sick Time
- 12 paid holidays
- Paid week off between Christmas and New Years
- Health & Welfare Benefits (Voluntary Enrollment):
- Medical
- Dental
- Vision
- Supplemental Accident
- YFC Contribution to Health Savings Account (HSA): $800 Single / $1,000 Family
- Must be enrolled in an eligible plan and amounts are prorated based on hire date.
- Up to 3% 403(b) match upon hire, up to 5% with tenure.
- Access to EAP services
- Short-term Disability, Long-Term Disability, and Life/AD&D
Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws.
YFC is classified as an Association of Churches and as such our hiring practices reflect that designation.
As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation.
We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.
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