Project Operations Manager

BKF; San Jose (CA); On-site; USD 49,000 - 68,000; Full time

Benefits offered by this job

Competitive salaries

Profit sharing

401k

Generous paid time off

9 paid holidays

Flexible schedules

Education reimbursement

Professional dues

Job summary

BKF, a multi-service infrastructure consulting firm, seeks a Project Operations Manager for the Survey project delivery team. You’ll oversee administrative operations, budgets, contracts, and staffing across projects to enable engineers and surveyors to deliver high-quality client work.

You will build efficient processes, monitor performance metrics, and mentor project administrators, while maintaining strong collaboration with PMs, managers, and staff across BKF’s offices.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 8+ years in project operations, administration, or business operations.
• Strong understanding of project financials, billing, and contracts.
• Experience supporting multidisciplinary project teams.
• Proficiency with project management and accounting systems (Deltek/Ajera/Vision or similar).
• Advanced organizational, communication, reporting, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in engineering or land surveying firms preferred.
• Knowledge of public agency contracts and IDIQ/on-call programs preferred.
• Proven ability to drive process improvements and operational excellence.

Responsibilities

• Oversee day-to-day administrative operations for assigned project teams, ensuring consistency with company standards.
• Manage project setup, documentation, filing systems, and closeout processes.
• Coordinate internal workflows among project managers, survey crews, engineers, accounting, and admin staff.
• Monitor project budgets, forecasts, and performance metrics with Project Managers.
• Oversee billing processes and access to timely cash flow.
• Track contract values, amendments, and change orders.
• Prepare regular financial reports and leadership dashboards.
• Administer contracts, subconsultant agreements, and purchase orders.
• Ensure compliance with contractual requirements and client procedures.
• Support proposal transitions from pursuit to execution with complete documentation.
• Assist staffing across projects to balance workloads and utilization.
• Support onboarding of new team members to projects and systems.
• Foster cross-disciplinary communication to resolve bottlenecks.
• Identify opportunities to streamline project delivery and improve efficiency.
• Develop standardized tools and workflows to ensure consistent execution.
• Provide operational guidance to project admins and coordinators.
• Partner with PMs and technical leads as a trusted operations advisor.
• Foster a collaborative, service-oriented team culture.

Skills

Excel proficiency

Financial acumen

Contract administration

Staffing coordination

Communication

Multidisciplinary teamwork

Education

Bachelor’s degree in Business Administration or related field

8+ years of experience in project operations

Tools

Deltek

Ajera

Vision

Job description

BKF is a multi-service infrastructure consulting firm providing civil engineering, construction management, environmental, planning, and surveying services across California, the Pacific Northwest, and beyond. With offices throughout California and the Portland area, BKF has served transportation, water resources, land development, government, and federal clients for over 110 years.

At BKF, you’ll find a unique opportunity to grow your career with intention. Our culture values professional autonomy, innovation, and meaningful collaboration across offices. We are proud to be recognized with the Great Place to Work certification for the second year in a row.

The Project Operations Manager leads the administrative and operational functions of BKF’s Survey project delivery team. This role manages workflows, financial controls, staffing coordination, contract administration, compliance, and process consistency so technical professionals can focus on high-quality client work. Serving as the team’s operational backbone, the manager drives schedule adherence, financial performance, and continuous improvement across multiple projects and disciplines.

Responsibilities

• Oversee day-to-day administrative operations for assigned project teams, ensuring consistent execution of company standards and procedures.

• Manage project setup, documentation, filing systems, and closeout processes.

• Coordinate internal workflows among project managers, survey crews, engineers, accounting, and administrative staff.

• Partner with Project Managers to monitor project budgets, forecasts, and performance metrics.

• Oversee billing processes (green book review).

• Track contract values, amendments, and change orders.

• Monitor accounts receivable, support collections efforts, and help maintain healthy cash flow.

• Prepare regular financial reports and dashboards for leadership.

• Administer contracts, subconsultant agreements, and purchase orders.

• Ensure compliance with contractual requirements, insurance provisions, and client-specific procedures.

• Support proposal transitions from pursuit to execution, ensuring clean handoffs and complete documentation.

• Assist with staffing coordination across projects to balance workloads and maximize utilization.

• Support onboarding of new team members to projects and systems.

• Facilitate communication between disciplines and departments to resolve operational bottlenecks.

• Identify opportunities to streamline project delivery processes and improve operational efficiency.

• Ensure adherence to internal quality management systems and best practices.

• Develop standardized tools, templates, and workflows to support consistent project execution.

• Provide operational guidance and mentoring to project administrators and coordinators.

• Act as a trusted partner to Project Managers and technical leads.

• Foster a collaborative, accountable, and service-oriented team culture.

• Bachelor’s degree in Business Administration, Construction Management, Engineering Management, or a related field, or equivalent experience.

• Eight or more years of experience in project operations, project administration, or business operations within an engineering, surveying, construction, or professional services environment.

• Strong understanding of project financials, billing practices, and contract administration.

• Experience supporting multidisciplinary project teams.

• Proficiency with project management and accounting systems; experience with Deltek, Ajera, Vision, or similar platforms is preferred.

• Advanced organizational, communication, reporting, and problem-solving skills, including strong Excel proficiency.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience in an engineering or land surveying firm is preferred.

• Familiarity with public agency contracts and IDIQ/on-call programs is preferred.

• Proven ability to drive process improvements and apply operational excellence, financial acumen, attention to detail, leadership, clear communication, and a client-service mindset.

Physical Demands: Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 20 pounds with accommodations.

Work Conditions: Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Travel to other BKF locations and client sites may be required.

• The typical base salary range for this position is $49.00-$67.87, annualized depending upon skills, experience, education, and geographical location. This is a salary position paid biweekly.
• Competitive salaries, profit sharing, and 401k.
• Generous paid time off packages.
• 9 Paid Holidays.
• Flexible schedules.
• Education reimbursement, Paid annual dues for professional and societal organizations.
• BKF offers competitive and award-winning benefits and perks. To learn more click here.

BKF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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