Project Manager- Transformation

WHSmith North America; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

WHSmith North America is seeking a Project Manager, Business Transformation in Las Vegas to lead enterprise-wide initiatives that optimize operations and deliver measurable results. You will coordinate cross-functional projects across Operations, Buying, Planning, IT and Supply Chain to maintain alignment with scope, timelines and goals.

Responsibilities include governance, testing, change management, executive reporting, and stakeholder alignment with stores, warehouses and HQ teams.

Qualifications

• Bachelor's degree in Business, Supply Chain, Information Systems, or a related field.
• 3 years experience in project management, business operations, or cross-functional program delivery.
• Demonstrated ability to manage projects across multiple business functions (Operations, Buying, Planning, IT, Supply Chain).
• Strong executive presence with experience preparing materials for senior leadership.
• Strong project coordination, communication, and stakeholder management skills.
• Proficiency in project management tools (MS Project, Jira, Smartsheet).
• PMP certification is preferred but not required.

Responsibilities

• Lead and coordinate projects spanning Operations, Buying, Planning, IT, Supply Chain, and other business functions.
• Assist in implementing process improvements and governance practices.
• Partner with business, operations, and technical teams to align on scope, priorities, and deliverables.
• Maintain project timelines, task assignments, and key deliverables; track dependencies.
• Organize and facilitate user acceptance testing and validation activities.
• Drive status updates, communication plans, and training materials for organizational readiness.
• Prepare and deliver updates and presentations to senior executives.

Skills

Cross-functional Leadership

Stakeholder Management

Project Coordination

Executive Communication

Change Management

PM Tools

Education

Bachelor's degree in Business/SC/IS

Tools

MS Project

Jira

Smartsheet

Job description

The Project Manager, Business Transformation plays a vital role in leading and supporting enterprise-wide initiatives that improve how the business operates. This role manages projects that span multiple functions driving alignment, keeping work on track, and ensuring initiatives deliver measurable results.

Key Responsibilities

• Cross-Functional Project Leadership: Lead and coordinate projects spanning Operations, Buying, Planning, IT, Supply Chain, and other business functions, ensuring initiatives stay aligned to scope, timeline, and goals.
• Business Process Improvement: Assist in implementing process improvements and governance practices that increase efficiency, consistency, and quality across core business functions.
• Stakeholder Coordination: Partner with business, operations, and technical teams to align on scope, priorities, and deliverables, and to resolve cross-functional roadblocks.
• Project & Milestone Management: Maintain project timelines, task assignments, and key deliverables. Track dependencies and coordinate efforts across cross-functional teams and external partners.
• Testing & Quality Assurance: Organize and facilitate user acceptance testing and validation activities for new processes, tools, or systems. Coordinate issue triage and resolution with IT.
• Communication & Change Management: Drive regular status updates, communication plans, and training materials to support organizational readiness and adoption across stores, warehouses, and HQ teams.
• Executive Reporting & Presentations: Prepare and deliver clear, concise updates and presentations to senior executives and leadership, translating cross-functional project work into actionable insights and recommendations.
• Technology & Tools: Support the deployment and enhancement of business systems and tools in partnership with IT.

Qualifications

• Bachelor's degree in Business, Supply Chain, Information Systems, or a related field required.
• 3 years experience in project management, business operations, or cross-functional program delivery.
• Demonstrated ability to manage projects across multiple business functions, such as Operations, Buying, Planning, IT, and Supply Chain.
• Strong executive presence, with experience preparing materials for and presenting to senior leadership.
• Strong project coordination, communication, and stakeholder management skills.
• Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet).
• Project Management Professional (PMP) certification is not required but is preferred.