project manager sr - ST, Seattle WA

Starbucks Corp.; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition coverage

Paid time off

Stock program

Job summary

Starbucks Coffee Company is seeking a senior project manager to lead complex software and hardware implementations that transform business capabilities and customer experiences. You will manage multi-team programs, partner with executives and vendors, and drive strategic outcomes at enterprise scale.

The role emphasizes AI-enabled improvements, cross-functional leadership, and the ability to navigate ambiguity in a fast-paced environment.

Qualifications

• Minimum 5 years in project management role.
• Experience delivering software and hardware deployments.
• Experience with AI solutions in a business environment.
• Ability to manage multi-million-dollar budgets.

Responsibilities

• Lead end-to-end delivery of complex software, hardware, infrastructure, or enterprise platform implementations across multiple teams, vendors, and business functions.
• Own financial planning and budget governance for programs.
• Develop, forecast, and report against multi-million-dollar project budgets.

Skills

Project management

Budget governance

Executive stakeholder management

AI experience

Cross-functional leadership

Tools

AI tools

Job description

Now Brewing – project manager – sr.! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Are you passionate about delivering technology solutions that make a meaningful impact at an enterprise scale? We're looking for a project manager – Sr to lead complex software and hardware implementation programs that transform business capabilities, improve customer experiences, and drive operational excellence.

In this highly visible role, you'll partner with business leaders, technology teams, vendors, and executive stakeholders to deliver large-scale initiatives from strategy through execution. You'll be responsible for managing significant project investments, navigating complex dependencies, and ensuring successful outcomes across multiple workstreams.

This is an opportunity to lead Digital initiatives that matter, influence key decisions, and help shape the future of our technology landscape.

As a project manager – sr., you will…

Lead Large-Scale Technology Deployments (minimum 5-years in role)

• Drive end-to-end delivery of complex software, hardware, infrastructure, or enterprise platform implementations across multiple teams, vendors, and business functions.
• Own Financial Planning and Budget Governance
• Develop, manage, forecast, and report against multi-million-dollar project budgets, ensuring alignment to business objectives while identifying cost savings and investment opportunities.

Executive Stakeholder Management

• Build alignment across executives, business leaders, product teams, engineering, operations, and external vendors by proactively communicating status, risks, dependencies, and strategic decisions.

AI Focused

• Demonstrated experience leveraging and enabling AI solutions in a business environment.
• We are looking for candidates who not only use AI tools effectively in their day-to-day work, but who can also help drive adoption, identify practical use cases, and champion AI-enabled improvements across teams and processes.
• Candidates should be comfortable navigating emerging technologies.

Ambiguity

• Comfortable, confident, and experienced operating in environments where requirements, priorities, or direction may not always be clearly defined.
• Strong candidates should demonstrate the ability to make sound decisions with incomplete information, adapt quickly to changing circumstances, provide structure where needed, and maintain forward momentum while bringing clarity and alignment to stakeholders.

Develops a deep understanding of projects within the program portfolio, manages assigned projects with a clear understanding of business and IT context, and develops an understanding of cross-program portfolio dependencies.

• Drives complex, cross-functional enterprise projects, leading multiple efforts simultaneously.
• Leads high performing, cross-functional, often globally distributed teams.
• Works independently, with limited day-to-day guidance from senior program management leadership.
• Performs core project management duties, including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, project RACI and resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment.
• When leading an Agile project, partners closely with the scrum master and product owner on all activities.
• Ensure that project status reports are relevant, transparent, and add value.
• Partners with relevant IT and business hiring managers to ensure that the project has the skillsets and resources required for delivery.

We’d love to hear from people with:

• * Puts the Customer First: Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience. Works Well with Others: Listens and communicates well with others within and outside of Starbucks.
• * Creates a team environment that is positive and productive.
• * Adapts quickly to change and makes timely, thoughtful decisions.
• * Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty, and commitment to hire, coach, and develop partners to achieve their potential.
• * Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results.
• * Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and acts to prevent or minimize their impact

Leads Courageously: Takes personal responsibility to do the right thing and persists in times of challenge or uncertainty.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup.

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] or 1(888) 611-2258.