Project Manager - Security Systems Exp!

Interface Security Systems LLC; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Interface Systems is seeking a Project Manager responsible for onboarding new customers and leading deployment pods to ensure successful delivery of all services, from access control to CCTV and network systems. You will coordinate internal and external resources and act as the primary liaison between the customer and operations.

You will oversee day-to-day installation activity, document status on a committed schedule, and drive projects from sales handoff through activation.

Qualifications

• 5+ years of experience managing or coordinating projects in electronic security or telecom industries.
• Associates degree preferred.
• Experience using telecom and networking terminology; proficiency with Smartsheet and Office tools.

Responsibilities

• Plan deployment and implementation of projects with a detailed phased plan.
• Forecast target dates and identify site-level tasks.
• Communicate with customer representatives on schedule and progress.
• Attend meetings with customers and internal teams; drive schedule to meet goals.
• Coordinate labor, materials, and permits; manage multiple projects.

Skills

Project management

Smartsheet

MS Office

Telecom terminology

Education

Associate degree

Tools

Smartsheet

Microsoft Office

Job description

Overview

The Project Manager is responsible for ensuring the successful onboarding of new customers and "pod" leadership to ensure ongoing success of deployments. Upon transition from sales, they are 100% responsible for delivery and activation of all sold services by coordinating internal and external resources. Services include but are not limited to Access Control, Intrusion, CCTV, Fire alarm, Network, VOIP, and Audio systems. The Project Manager will oversee the day-to-day installation activity and act as a liaison between the customer and company operations. During deployment they will communicate and document status of assigned projects on a committed schedule.

Responsibilities

• Plan overall deployment and implementation of assigned projects including Detailed and phased project deployment plan
• Forecasted target dates
• Site level task identification
• Communicate with customer representatives regarding schedule and progress of the project to maintain a close working relationship in meeting the project requirements
• Attend and participate in meetings and conference calls with customers and internal teams as directed
• Identify inefficiencies and create processes to improve upon
• Coordinate labor, material, and permits required to complete assigned projects
• Drive schedule to meet customer expectations as well as internal goals
• Coordinate with all associated internal resources to assure they are aware of their involvement in project implementation
• Manage multiple projects simultaneously
• Overcome project obstacles by being resourceful and asking for assistance when required
• Provide customer training as needed

Qualifications

• Minimum 5 years' experience managing or coordinating projects in an electronic security or telecom related industry
• Associates college degree preferred
• Experience utilizing telecom and networking terminology
• Medium to Advanced Smartsheet expertise
• Experience utilizing Microsoft Office software tools
• Formal Project Management education and certification are an plus but not required

Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.

If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at [e-mail]. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

At Interface, we are on a constant journey of innovation and excellence. We hold ourselves to the highest standards - from the way we run our business, to delivering relentless support to our customers, caring for our employees, and giving back to our communities. Put your talent to work with us - love your job.

Interface Systems is a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises. We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands. Our company vision is to enable enterprises to innovate faster and adapt to market forces. We bring this to life through our mission of inspiring B2C enterprises to deliver amazing customer experiences by safeguarding people and assets, enabling seamless connectivity solutions, and uncovering business insights.

Our mantra as a team is relentless customer support. We are passionate, and quite honestly obsessed, about delivering an amazing customer experience. We do this through fostering an Interface company culture for our employees focused around collaboration, commitment and fun. Come join our dynamic and growing team and make a direct impact in a company committed to growth and transformation, all in service of delighting our customers and our employees.