Project Manager - Scheduling

Quench USA, Inc.; King of Prussia (PA); On-site; USD 42,500 - 57,500; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Life insurance

Disability

Unlimited Paid Time Away

Parental leave

Job summary

Quench USA, Inc. in King of Prussia, PA seeks a Project Manager to support large strategic deals by coordinating with Sales, Customer, Supply Chain, Service, and Scheduling teams. The role also handles other projects aligned with Quench business initiatives.

The incumbent will act as single point of contact for customers, manage plans, and ensure timely fulfillment and rollout, while maintaining strong cross-functional communication and project governance.

Qualifications

• Bachelor's degree preferred or 5 years of customer or service operations experience.
• Extremely organized and detail oriented.
• Strong communication skills (verbal and written); prompt communication is vital.
• Exceptional ability to multi-task and stay organized in a fast-moving environment.
• Strong problem-solving skills.
• Process Compliance: follows documented processes & policies to provide customer support.
• Ability to collaborate and use influence cross-functionally.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Experience with Salesforce.com and Monday.com or other project tools is a plus.

Responsibilities

• Act as single point of contact with customer during project to coordinate, plan and execute fulfillment.
• Communicates with key stakeholders weekly to identify action items and project risks.
• Review and audit daily reports identifying open items and follow up with appropriate teams.
• Facilitates meetings with clients and internal team members to support project.
• Manage escalations related to planning and execution of project. Work with customer to identify communication plan for project and document plan.
• Maintain and update project plan for rollouts.
• Determine equipment needs for project and track shipments to ensure units/equipment delivered.
• Distribute project reports to internal and external customers.
• Partner with Service and Scheduling to build out resource planning for rollout.
• Maintain regular and reliable attendance.

Skills

Organized

Communication

Multitasking

Problem solving

Cross-functional

MS Office

Salesforce

Monday.com

Education

Bachelor's Degree preferred

Tools

Salesforce.com

Monday.com

Job description

About Culligan

There's nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.

About Culligan

There's nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.

Values: 5Cs

• Culligan as One
• Customers come first
• Commitment to Innovation
• Courage to do what's right
• Consistently deliver exceptional results

Position Summary

The Project Manager will support the fulfillment of large strategic deals coordinating with the Sales Team, Customer, Supply Chain, Service Team, Customer Care, and Scheduling. The Project Manager will also handle other projects to support Quench business initiatives.

Key Responsibilities

• Act as single point of contact with customer during project to coordinate, plan and execute fulfillment.
• Communicates with key stakeholders weekly to identify action items and project risks.
• Review and audit daily reports identifying open items and follow up with appropriate teams.
• Facilitates meetings with clients, and internal team members to support project.
• Manage escalations related to planning and execution of project.Work with customer to identify communication plan for project and document plan.
• Maintain and update project plan for rollouts.
• Determine equipment needs for project and track shipments to ensure units/equipment delivered.
• Distribute project reports to internal and external customers.
• Partner with Service and Scheduling to build out resource planning for rollout.
• Maintain regular and reliable attendance.

Qualifications

• Bachelor's Degree preferred or 5 years of customer or service operations experience
• Extremely organized and detail oriented.
• Strong communication skills (verbal and written); prompt communication is vital.
• Exceptional ability to multi-task and stay organized in a results-driven, fast-moving environment.
• Strong problem-solving skills.
• Process Compliance: Follows all documented processes & department policies to provide customer support.
• Ability to collaborate and use influence cross-functionally.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook).
• Experience with Salesforce.com and Monday.com or other project tools is a plus.

What We Offer

• Medical, Dental, Vision which start day one
• 401(k) match of 50% up to 6%
• Life insurance
• Disability
• Unlimited Paid Time Away
• Parental leave

Additional Voluntary Benefits

• Career progression opportunities
• Coaching and professional development

$50,000 - $50,000 a year

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

• We never request banking details or other personally identifiable information during interviews.
• Our recruiters will never ask prospective employees for payment to apply for a position or as a conditi n of employment.
• Official emails are from our domain. Our approved emails will come from @quenchwater.com or @culliganquench.com.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.