Project Manager, PMO (Spanish Latin America) - Public Policy

TikTok; Los Angeles (CA); On-site; MXN 900,000 - 1,500,000; Full time

Job summary

TikTok is seeking a skilled PMO professional to join the Americas Public Policy team in Mexico City. You will partner with the SPLA group to drive strategic project management across regional priorities, events, and stakeholder engagements.

In this role you will manage budgets, coordinate with Finance, Legal, and Procurement, and ensure timely delivery while upholding internal policies and regional compliance. Fluency in Spanish and English is required to navigate cross‑border initiatives.

Qualifications

• Bachelor’s degree in political science, international affairs, public policy, or related field.
• Experience managing complex cross-functional projects with multiple stakeholders.
• Ability to plan, execute, and track initiatives with limited oversight.
• Excellent communication and stakeholder management across regional teams.
• Highly organized with strong attention to detail and discretion with sensitive matters.
• Professional fluency in Spanish and English.

Responsibilities

• Serve as the primary PMO partner to the SPLA Public Policy team, providing strategic project management.
• Lead regional projects from planning through execution, including events and stakeholder convenings.
• Build relationships across SPLA to understand contexts and coordinate priorities.
• Manage regional budget, procurement, and vendor processes, including forecasting and compliance.
• Partner with Finance, Legal, Compliance, Procurement, Tax, Communications, and others.
• Collaborate with regional leadership on planning, translating priorities into actionable plans.
• Identify opportunities to improve regional operations by developing scalable processes.

Job description

Responsibilities

The Americas Public Policy team represents the company with governments, policymakers, NGOs, think tanks, nonprofits, and opinion leaders across North and South America. We advocate for the company on high-profile political, legislative, and regulatory issues, and help external audiences understand how our products work and the safeguards behind them.

Policy in the Americas is made at national, state, and local levels at once, which means the same issue can be live in a dozen places on different timelines.

You will take part in some of the most important policy conversations shaping the internet, with direct impact on how users, creators, and communities across the region experience our platforms.

The Program Management Office (PMO) team enables the Americas Public Policy organization to execute its priorities effectively across the region. The team provides strategic project management and operational leadership across complex policy initiatives, research and impact projects, high-profile events and stakeholder engagements, regional planning, budgets and procurement, and cross-functional projects. We are looking for an organized, creative, and highly driven PMO professional to serve as a key partner to our Spanish-Speaking Latin America (SPLA) Public Policy team. In this role, you will bring structure to complex initiatives, coordinate across teams and markets, anticipate needs and potential roadblocks, and help drive projects from planning through execution. You will be expected to work autonomously, manage competing priorities in a fast-paced environment, and exercise sound judgment and discretion when handling sensitive or confidential matters.

Responsibilities

• Serve as the primary PMO partner to the Spanish-Speaking Latin America (SPLA) Public Policy team, providing strategic project management and operational leadership across regional priorities and markets.
• Lead complex and strategic regional projects from planning through execution, including major events, stakeholder convenings, and other priority programs, partnering closely with Public Policy leads and cross-functional teams to address challenges and deliver against regional priorities.
• Build strong relationships across SPLA and develop a deep understanding of regional and market-specific contexts to anticipate needs, connect priorities across markets, and proactively enable the team’s work.
• Manage regional budget, procurement, and vendor processes, including budget tracking and forecasting, purchase orders, contracting, invoicing, and payments, ensuring accuracy and compliance with internal policies and applicable regional requirements.
• Partner cross-functionally with Finance, Legal, Compliance, Procurement, Tax, Communications, and other teams to mobilize the resources and expertise required to advance regional Public Policy priorities.
• Partner with regional leadership on annual and quarterly planning, translating priorities into actionable plans, tracking progress, and driving alignment and follow-through across the team.
• Identify and implement opportunities to improve regional operations by developing scalable processes, tools, and ways of working that increase efficiency, strengthen execution, and reduce administrative burden for the Public Policy team.

Minimum Qualifications

• Bachelor's degree in Political Science, International Affairs, Government, Public Policy, Public Affairs, Business, Finance, or a related field, or equivalent practical experience.
• Experience in project management, operations, strategy, public policy, government affairs, or a related function, with a track record of managing complex, cross-functional projects across multiple stakeholders and workstreams.
• Demonstrated ability to take ownership of projects from planning through execution, navigate competing priorities, manage risks and dependencies, and drive progress with limited oversight.
• Excellent communication and stakeholder management skills, with the ability to work effectively across regional teams, cross-functional partners, external organizations, and leadership.
• Highly organized and detail-oriented, with the ability to bring structure and clarity to ambiguous or fast-moving environments while maintaining a strong focus on execution and outcomes.
• Strong judgment, discretion, and professionalism when handling sensitive policy matters, external engagements, and confidential information.
• Professional fluency in Spanish and English.

Qualifications

Minimum Qualifications

• Experience working in Public Policy, Government Relations, Public Affairs, or a related function within the technology sector or another industry operating in a complex regulatory and public policy environment.
• Experience supporting teams or projects across multiple Latin American markets, with a strong understanding of the region’s political, policy, regulatory, and business environment.
• Experience managing high-profile events, stakeholder engagements, research initiatives, or other complex programs involving multiple internal and external partners.
• Experience managing budgets, procurement, contracting, and vendor relationships within a large or global organization.
• Demonstrated ability to improve operating processes, identify opportunities for greater efficiency, and implement scalable ways of working.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request