Project Manager - PART TIME

Beacon Hill Staffing Group; Nashville (TN); Remote; USD 55,000 - 83,000; Part time

Job summary

Beacon Hill Staffing Group is seeking a Senior Strategic IT Customer Liaison to bridge business stakeholders and technology teams in a part-time remote role. The position focuses on strategic planning, customer engagement, requirements discovery, process improvement, user adoption, and solution delivery support.

The ideal candidate combines operational expertise with IT partnership to identify business needs, prioritize initiatives, and drive successful implementation of technology solutions.

Qualifications

• Significant experience serving as a liaison between business stakeholders and IT teams.
• Experience gathering requirements and prioritizing initiatives.
• Strong background in business process analysis and operational improvement.
• Experience leading discovery workshops, stakeholder discussions, and solution planning efforts.
• Excellent communication, facilitation, and customer engagement skills.
• Ability to translate business needs into actionable technology initiatives.

Responsibilities

• Gather, assess, and prioritize business requests and technology initiatives.
• Lead pre-discovery and discovery activities, including stakeholder interviews, brainstorming sessions, and requirements gathering.
• Develop strategic roadmaps and long-term planning recommendations for business and technology initiatives.
• Analyze current processes to identify opportunities for efficiency improvements, automation, and cost savings.
• Facilitate user engagement activities, usability reviews, surveys, and feedback sessions.
• Support project teams by helping stakeholders understand timelines, dependencies, and key deliverables.
• Participate in User Acceptance Testing (UAT) activities and collaborate on test planning and validation.
• Assist with training, demonstrations, communication materials, and user adoption efforts.
• Collect post-deployment feedback, measure success metrics, and identify opportunities for future enhancements.

Skills

Business liaison experience

Requirements gathering

Stakeholder facilitation

Process analysis

Customer engagement

Job description

Senior Strategic IT Customer Liaison (Part-Time, Remote)

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

We are seeking an experienced Senior Strategic IT Customer Liaison to serve as a key bridge between business stakeholders and technology teams. This part-time remote position (24 hours per week) focuses on strategic planning, customer engagement, requirements discovery, process improvement, user adoption, and solution delivery support.

The ideal candidate combines operational expertise with experience partnering closely with IT teams to identify business needs, prioritize initiatives, and drive successful implementation of technology solutions.

Key Responsibilities

• Gather, assess, and prioritize business requests and technology initiatives based on organizational value and resource availability.
• Lead pre-discovery and discovery activities, including stakeholder interviews, brainstorming sessions, and requirements gathering.
• Develop strategic roadmaps and long-term planning recommendations for business and technology initiatives.
• Analyze current business processes to identify opportunities for efficiency improvements, automation, and cost savings.
• Facilitate user engagement activities, usability reviews, surveys, and feedback sessions.
• Support project teams by helping stakeholders understand timelines, dependencies, and key deliverables.
• Participate in User Acceptance Testing (UAT) activities and collaborate on test planning and validation.
• Assist with training, demonstrations, communication materials, and user adoption efforts.
• Collect post-deployment feedback, measure success metrics, and identify opportunities for future enhancements.

Required Qualifications

• Significant experience serving as a business liaison between operational stakeholders and IT organizations.
• Experience gathering requirements, managing priorities, and supporting software or technology implementations.
• Strong background in business process analysis and operational improvement.
• Experience leading discovery workshops, stakeholder discussions, and solution planning efforts.
• Excellent communication, facilitation, and customer engagement skills.
• Ability to translate business needs into actionable technology initiatives.

Preferred Qualifications

• Experience supporting case management, business operations, workflow management, or enterprise software platforms.
• Experience participating in software testing, validation, and user acceptance activities.
• Experience developing training materials, user guides, or stakeholder communications.
• Knowledge of automation, reporting, analytics, or AI-enabled business solutions.
• Experience developing strategic roadmaps and multi-year modernization plans.

Additional Information

Part-time position (24 hours per week)

Fully remote within the United States

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.