Project Manager, Operational Readiness Support

4062 Aetna Resources, LLC; Hartford (CT); On-site; USD 47,000 - 112,000; Full time

Job summary

CVS Health is seeking a Project Manager to support operational readiness and cross-functional initiatives within the MWB organization. This individual contributor role coordinates tasks, maintains plans, tracks milestones, and ensures readiness activities stay on schedule.

You will collaborate with business, operations, technology, training, and communications partners to document and report progress, manage risks, and assist with launch activities and post-implementation follow-up.

Qualifications

• 3–5 years of project coordination, support, or management experience.
• Experience creating project plans, tracking milestones, and reporting status.

Responsibilities

• Support operational readiness and implementation activities across business operations, technology, training, and communications.
• Maintain project plans, timelines, milestones, tasks, and status reports.
• Track readiness deliverables and follow up on tasks, due dates, and dependencies.
• Maintain project documentation including notes, logs, and lessons learned.
• Escalate risks and issues to project leadership as needed.
• Provide scheduling, meeting prep, and administrative support.
• Prepare project updates, dashboards, and status communications.
• Assist with implementation planning, readiness reviews, and post-implementation follow-up.
• Coordinate tasks with training, communications, operations, and tech teams.
• Support change adoption with communications and training materials.

Skills

Project coordination

Documentation

Stakeholder communication

Risk & issue tracking

Scheduling

Education

Bachelor's degree

Tools

Asana

MS Office

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Project Manager supports operational readiness and implementation activities for cross-functional initiatives across the MWB organization. This individual contributor role provides task coordination and administrative support throughout the project lifecycle by maintaining project plans and documentation, tracking milestones and dependencies, monitoring risks and action items, and following up on assigned deliverables. The role works with business, operations, technology, training, communications, and other project partners to help ensure readiness activities remain organized, are completed on schedule, and are escalated to project leadership when additional support or decisions are needed.

Primary Job Duties & Responsibilities

• Support operational readiness and implementation activities for projects affecting business operations, technology, training, communications, and service delivery.
• Maintain project plans, timelines, milestones, task assignments, action items, and status reports to support organized and timely execution.
• Track readiness deliverables across stakeholder groups and follow up on outstanding tasks, dependencies, due dates, and commitments.
• Maintain accurate project documentation, including meeting notes, action logs, risk and issue logs, decision records, implementation plans, and lessons learned.
• Monitor project risks, issues, roadblocks, and overdue items and elevate concerns to project leadership as appropriate.
• Provide scheduling, meeting preparation, resource coordination, and other administrative support for project and readiness activities.
• Compile project updates, dashboards, summaries, and status communications using information provided by project owners and workstream partners.
• Assist with implementation planning, readiness reviews, launch activities, and post-implementation follow-up.
• Coordinate task-level activities with training, communications, operations, workforce management, technology, and other partner teams.
• Support change adoption activities by organizing communications, training materials, process documentation, and readiness resources.
• Ensure project management tools and tracking systems are current and accurately reflect task status, milestones, owners, dependencies, and next steps.
• Apply established project management standards, templates, and processes to support consistency across initiatives.

Required Qualifications

• 3-5 years of relevant project coordination, project support, implementation support, or project management experience.
• At least 3 years of experience creating project plans, task tracking, milestone monitoring, risk and issue logs, resource coordination, and status reporting.

Preferred Qualifications

• Project Management Professional (PMP) certification or progress toward a recognized project management credential.
• Experience supporting operational readiness, implementation, technology, healthcare, or behavioral health initiatives.
• Familiarity with Agile, Waterfall, or hybrid project management methodologies.
• Experience with Asana or similar project management platforms.
• Working knowledge of problem-solving and decision-making practices.
• Demonstrated attention to detail and ability to maintain accurate documentation and tracking tools.
• Ability to organize work, manage multiple priorities, follow up on commitments, and meet established deadlines.
• Effective written and verbal communication skills, including the ability to document updates, clarify assignments, and escal…
• Ability to collaborate with cross-functional stakeholders and provide reliable support in an individual contributor role.
• Experience using project management or work-tracking tools and standard productivity applications.

Education

Bachelor's degree, or equivalent work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Window

We anticipate the application window for this opening will close on: 09/23/2026.

Eligibility Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.