Project Manager, Merchandising

sephora.com; San Francisco (CA); On-site; USD 102,000 - 114,000; Full time

Benefits offered by this job

Health plan

401k with matching

Paid time off & flexible leave

Tuition reimbursement

Employee discount

Job summary

Sephora is seeking a Project Manager, Merchandising Operations in San Francisco to lead cross-functional initiatives that drive our merchandising organization forward. You will manage campaigns, promotions, and seasonal moments with clear plans, strong execution, and collaboration across teams involved in beauty retail.

You will bring 5+ years of project management in retail or merchandising, stellar organizational skills, and excellent communication to influence stakeholders.

Qualifications

• 5+ years of project management experience in retail/merchandising/beauty preferred.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to manage multiple complex projects with competing priorities in a fast-paced environment.
• Exceptional organizational skills and follow-through.
• Strong written and verbal communication to influence and build trust.

Responsibilities

• Lead multiple merchandising projects from kickoff to completion, including Minis, campaigns, promotions, holidays, and other priority initiatives.
• Build and manage project plans, timelines, milestones, deliverables, recaps, and action plans.
• Coordinate cross-functional partners across Merchandising and the broader organization.
• Identify risks and roadblocks; develop practical solutions and escalate when needed.
• Provide concise updates to leadership and stakeholders on progress and decisions.
• Manage creative asset reviews and approvals within established timelines.
• Support assortment-management activities and execution of merchandising plans.
• Develop fixture briefs with merchants and cross-functional teams.
• Improve visibility and collaboration by optimizing Merchandising systems (Monday.com/Smartsheet).
• Identify and implement process improvements within Merchandising Operations.

Skills

Project management

Retail/Merchandising experience

Stakeholder communication

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Monday.com

Smartsheet

Job description

Job ID: 293624

Location Name: CA-FSC SF Off (0174)

Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Merchandising

Work Location: San Francisco

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Your Role at Sephora

Ready for a career glow up? As Project Manager, Merchandising Operations, you’ll lead cross-functional initiatives that keep our merchandising organization moving forward. The work you do will impact beauty, as you bring critical programs, campaigns, promotions, and seasonal moments to life with clear plans, strong execution, and thoughtful collaboration. You’ll be part of a Merchandising Operations team that’s united in beauty, supported by partners who are equally passionate about creating exceptional experiences for our clients and improving how our teams work together.

What You’ll Do

• Lead multiple, concurrent merchandising projects from kickoff through completion, including Minis, campaigns, promotions, holidays, and other priority initiatives.
• Build and manage project plans, timelines, milestones, deliverables, recaps, and action plans to keep work moving and ensure commitments are met.
• Coordinate cross-functional partners across Merchandising and the broader organization, clarifying roles, dependencies, decisions, and next steps.
• Anticipate project risks, resource needs, and potential roadblocks; develop practical solutions and *escalate issues* when needed.
• Provide clear, concise project updates to leadership and key stakeholders, highlighting progress, decisions, risks, and required actions.
• Manage creative asset reviews and approvals, ensuring feedback is captured, aligned, and incorporated within established timelines.
• Facilitate assortment-management activities and support the accurate, timely execution of merchandising plans.
• Develop and manage fixture briefs in partnership with merchants and cross-functional teams.
• Support the optimization of merchandising systems and tools, including Monday.com and Smartsheet, to improve visibility, collaboration, and execution.
• Identify and implement process improvements within Merchandising Operations and across the larger organization.
• Partner with Sephora at Kohl’s merchants to strengthen coordination, improve team efficiency, and support shared priorities.
• Maintain clear, current process documentation, templates, and team resources that reflect evolving workflows and ways of working.
• Take on additional projects and responsibilities as business needs evolve.

What You’ll Bring

• 5+ years of project management experience; experience in retail, merchandising, beauty, or a related environment is preferred.
• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Demonstrated ability to manage multiple complex projects, competing priorities, and tight deadlines in a fast-paced environment.
• Exceptional organizational skills, attention to detail, and follow-through.
• Strong interpersonal, written, and verbal communication skills, with the ability to influence and build trust across teams and levels.
• A strategic, proactive, and solutions-oriented mindset, with the judgment to identify risks and move work forward.
• Natural curiosity and the ability to ask thoughtful questions that create clarity and lead to better outcomes.
• Ability to work independently while collaborating effectively with diverse cross-functional partners.
• Hands-on experience using Monday.com and Smartsheet to manage projects, workflows, timelines, and stakeholder visibility.
• Comfort navigating ambiguity, adapting to changing priorities, and bringing structure to evolving work.

What You’ll Get

The annual base salary range for this position is $102,000.00 - $114,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful