Project Manager, Learning Products

Megan Torrance Inc; Northern (KY); Hybrid; USD 76,000 - 90,000; Full time

Job summary

TorranceLearning seeks a Project Manager to support the Lead PM and Program Manager in keeping a high‑volume elearning development pipeline on track. This remote role within the United States focuses on delivery operations, scheduling, and stakeholder coordination.

You will manage ClickUp trackers, reviews, burn charts, and communications across modules, leveraging LLAMA iterations to ensure timely, compliant deliveries.

Qualifications

• Experience supporting project delivery in a fast-paced, multi-workstream environment.
• Familiarity with the Learning development lifecycle and iterative review cycles (Alpha/Beta/Validation or equivalent).
• Strong coordination skills for tracking details and moving work across contributors.
• Comfort building and maintaining project reporting artifacts (status reports, burn-down, variance tracking).
• Clear written communication and strong meeting support skills.

Responsibilities

• Maintain ClickUp as the system of record for statuses, due dates, and assignments.
• Maintain Microsoft Project plans for module dependencies, schedules, milestones, and ensure tasks are sequenced across waves.
• Track and reconcile estimated vs. actual hours; flag variances and trends for leadership.
• Produce module‑level burn‑down charts and reporting artifacts to support delivery forecasting.
• Provide meeting support for recurring ceremonies; prepare agendas, track attendance, and capture notes.
• Coordinate client review cycles (Alpha/Beta/Validation) and ensure feedback is tracked and responses closed.
• Coordinate internal QA and Section 508 compliance gates; ensure testing/sign‑offs are recorded before final delivery.
• Support version control and file organization in SharePoint to maintain a clear source of truth.
• Create weekly internal and client‑facing status reports (risks/issues, milestones) and track approvals.

Skills

Delivery coordination

Multi‑workstream management

Stakeholder communication

Project reporting

Agile familiarity

Tools

ClickUp

Microsoft Project

SharePoint

Teams

Slack

Job description

About the Role

TorranceLearning is leading the design and development of a large curriculum of self‑paced elearning (and some vILT) for a critical Federal agency initiative. We’re seeking a Project Manager to support the Lead Project Manager and Program Manager in keeping delivery operations running smoothly across a high-volume development pipeline.

This work follows our LLAMA® Agile approach and a structured iterative lifecycle.

You’ll support the Program Management team by running the delivery "engine" behind the scenes: keeping ClickUp and schedules clean, coordinating review cycles and sign-offs, tracking burn/variance, and communicating with internal and external stakeholders so multiple modules can move through LLAMA iterations smoothly and on time.

Job Details

• Pay rate: $55–65/hour (1099)
• Weekly hours: ~32–48 hours depending on project phase and client response (hours are not guaranteed).
• Location: Remote; all work must be completed within the United States.
• Collaboration hours: This project runs on Eastern Time business hours and requires daytime availability for real‑time collaboration.
• Travel is not required; any client‑required travel would be paid.
• You must be able to secure Public Trust clearance prior to contract start.

How Delivery Works

Work is delivered in waves using LLAMA® iterations: Skeleton → Alpha → Beta → Final.

• Work is delivered in waves: up to 5 modules in development at once
• Each module follows a structured lifecycle (e.g., Alpha → Beta → Final)
• Full design/build lifecycle is approximately 12 weeks
• A new wave launches about every 3 weeks
• During a limited surge period, up to 3 waves may overlap at once
• Client review windows are built into the lifecycle

If you like keeping lots of moving parts organized and unblocked, you’ll thrive here.

What You’ll Do (Responsibilities)

Delivery Operations & Tracking

• Maintain ClickUp as the system of record for statuses, due dates, assignments
• Maintain Microsoft Project plans for module dependencies, schedules, key milestones, and ensure tasks are sequenced correctly across concurrent waves
• Track and reconcile estimated vs. actual hours, flagging variances and trends to the Lead PM/Program Manager
• Produce module‑level burn‑down charts and reporting artifacts to support delivery forecasting

Meetings & Communication Support

• Provide meeting support for recurring ceremonies (agenda prep, attendance tracking, notes, action items, follow‑ups)
• Occasionally facilitate internal meetings when needed (e.g., standups/status check‑ins)
• Support client communications through updates, follow‑ups, and documentation (under the direction of the Lead PM)

Reviews, QA, and Compliance Coordination

• Coordinate client review cycles (Alpha/Beta/Validation): distribute review packages/links, track feedback, consolidate inputs, and ensure responses are routed and closed
• Coordinate internal QA and Section 508 compliance gates; ensure required testing/sign‑offs are recorded before final delivery
• Support version control and file organization in SharePoint to maintain a clear source of truth

Reporting & Stakeholder Support

• Create weekly internal and client‑facing status reports (progress, risks/issues, upcoming milestones, needed decisions)
• Track sign‑offs across reviewer groups and ensure approvals are captured for each module as required

Escalation & Decision Support

• Identify risks early and escalate appropriately; this role supports decision‑making but does not own scope approvals or client commitments

Tools & Collaboration Environment

• ClickUp (project tracking / system of record)
• SharePoint (files and version control)
• Teams + Slack (communication)
• Review tool + spreadsheets (capturing/triaging feedback)

What You Bring

Required

• Experience supporting project delivery in a fast‑paced, multi‑workstream environment
• Familiarity with the Learning development lifecycle and iterative review cycles (Alpha/Beta/Validation or equivalent) for all kinds of learning deliverables
• Strong coordination skills for tracking details, following up, and keeping work moving across multiple contributors
• Comfort building and maintaining project reporting artifacts (status reports, burn‑down, variance tracking)
• Clear written communication and strong meeting support skills (notes, action items, follow‑ups)

Preferred

• Experience supporting an Agile management approach for instructional design work (LLAMA® familiarity is a plus)
• Experience working on Federal projects

Nice to Have

• Experience with high‑volume content production.
• A willingness to roll with the changes.

What Good Looks Like in This Role

• ClickUp stays trustworthy: Tasks are current so the team can rely on ClickUp as the source of truth without chasing updates.
• Review cycles run clean: Client reviews coordinated smoothly, with packages out on time using templates to ensure timely and professional communication.
• Estimates vs. actuals are visible: Module‑level burn/variance is updated consistently, trends are surfaced early, and the Lead PM/Program Manager get actionable insights.
• Teams stay aligned: Meetings produce clear notes, decisions, and action items; contributors stay coordinated across parallel modules and phases.
• Professional client support: Client interactions are crisp, accurate, and calm; questions get routed/answered quickly, with issues escalated appropriately and commitments are tracked through to closure.