Project Manager Learning and Performance

SmartRecruiters, Inc.; Northern (KY); Hybrid; USD 87,000 - 90,000; Full time

Job summary

EVERSANA in the United States is seeking a Project Manager Learning and Performance to lead initiatives within the Operations team, guiding projects from initiation through completion and coordinating with leadership and cross-functional groups.

The role emphasizes delivering high-quality deliverables, preparing status reports, and driving process improvements, including AI-enabled solutions, while maintaining strong client satisfaction.

Qualifications

• Proven experience in project management leading cross-functional teams
• Strong understanding of formal project management methodologies
• Experience in managing multi-component programs from concept to completion
• Excellent verbal and written communication
• Bachelor’s Degree in Business Administration or similar discipline

Responsibilities

• Coordinate workflow of projects through initiation, planning, execution, and completion
• Lead cross-functional teams to meet deadlines and requirements
• Submit project deliverables and ensure high quality standards
• Prepare status reports and summarize relevant information
• Establish and execute effective project communication plans
• Monitor timelines and milestones, adjust as needed
• Report metrics and provide recommendations to management

Skills

Project management

Cross-functional coordination

Communication skills

Leadership

Agile methodologies

Risk management

Education

Bachelor’s Degree in Business Administration or similar discipline

PM Certification (optional)

Job description

Project Manager Learning and Performance

• Full-time
• Department: Operations
• Job Family: Project/Program Management
• Compensation: USD 86,520 - USD 90,000 - yearly

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

The Project Manager is responsible for leading new and ongoing projects through initiation, planning, execution, control, and completion. They work closely with the leadership team and team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include execution and hosting of all assigned project meetings, submitting project deliverables, preparing status reports, and the establishment and execution of effective project communication plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Coordinatingworkflow of assigned projects throughinitiation, planning, execution, control, and completion
• Proactivelycoordinating with cross-functional discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules
• Submitting project deliverables and ensuring that they adhere to the highest quality standards established by leadership
• Preparing status reports by gathering, analyzing, and summarizing relevant information
• Establishing effective project communication plans and ensuring their execution
• Anticipating project needs and drive creative, collaborative problem solving
• Participating in medical-legal-regulatory review meetings, as required
• Developing, monitoring, and implementing project timelines, revising as needed to ensure key milestones are met
• Effectively communicating project status (both formally and informally) to clients and internal teams
• Tracking and reporting project metrics and provide recommendations to management
• Resolving and/or escalating potential project risks to the project team and team leaders in a timely fashion
• Managing client satisfaction period throughout duration of project and client partnership, inclusive of facilitating / participating in post project evaluation
• Coordinating the development of user manuals, training materials and other documents as needed to enable successful implementation and turnover of the process, system and/or materials to the client
• Actively participating in ongoing efforts to improve project and process efficiencies, including but not limited to using AI and AI integration tools.
• All other duties as assigned

EXPECTATIONS OF THE JOB:

• Travel Minimal overnight travel, may work on site or remote locations

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

Proven experience in project management leading cross-functional teams

• Ability to support project teams of various sizes and see them through to completion
• Strong understanding of formal project management methodologies
• Experience in preserving through all aspects of a detailed, multi-component programfrom concept to completion in a fast-paced, deadline-driven environment
• High personal standards in all aspects of work (quality and attention to detail)
• Communicate difficult/sensitive information tactfully and professionally
• Excellent verbal and written communication skills
• Able to complete projects in a timely manner
• Education: Preferred Bachelor’s Degree in Business Administration or similar discipline
• Experience and/or Training 5 years of experience in Project Management or related experience
• Licenses/Certificates None

PREFERRED QUALIFICATIONS:

• Education Preferred Bachelor’s Degree in Business Administration or similar discipline
• Experience and/or Training Preferred 8 years of experience in Project Management or related experience
• Licenses/Certificates Certification in Project Management

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, itrepresentsthe low and high end of the salary range for this position and is not applicable to locations outside of theU.S. Compensation will bedeterminedbased on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers .More information about EVERSANA’s benefits package can be found at eversana.com/careers . EVERSANA reserves the right tomodifythis base salary rangeand benefitsat any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [e-mail] .