Project Manager, Instructional Services

LanceSoft Inc; Great Falls Crossing (VA); Remote; Full time

Job summary

A leading company seeks a Project Manager for Instructional Services in a remote role. The ideal candidate will have 3+ years of experience, focusing on project management, collaboration, and enhancing instructional resources' delivery. Responsibilities include workflow management, quality control, and facilitating communication between teams.

Qualifications

• 3+ years of project management experience.
• Fluency with project management software and tools.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Provide project management for AP Instructional Services.
• Coordinate schedules and maintain documentation.
• Lead quality control and facilitate communication among team members.

Skills

Communication

Attention to detail

Time Management

Problem-solving

Collaboration

Education

Bachelor's degree or equivalent

Tools

Smartsheet

Salesforce

MS Office

Job description

DESCRIPTION
Position: Project Manager, Instructional Services
Location: Remote
Pay Rnage: $35-40/hr
Profile: Midlevel, 4–5-year project manager with superior communication skills, both written and verbal; strong attention to detail and time management. Will collaborate with CB leaders and AP teachers to manage timelines, deliverables, and budgeting. Must have experience using Smartsheet, Salesforce and all MS Office tools.

About the Team
The AP Access team’s goal is to extend the growth and reach of the AP Program to serve the middle third of high school students by growing participation, serving more underrepresented students, and supporting teachers and schools to help students succeed. The Instructional Services team within this department is dedicated to bringing innovative approaches to AP teaching and learning to scale that are inspired by and build on the needs, experiences, and insights of our educator and student communities.
We work closely with our colleagues across AP and Instruction and in Communications and Marketing to ensure that we are aligned in all efforts to promote the work of AP Courses and Programs to a wide range of audiences including students, parents, educators, policymakers, the media, member organizations and staff.
The Advanced Placement Program (AP) enables willing and academically prepared students to pursue college-level studies while still in high school. The program consists of college-level courses developed by the AP Program that high schools can choose to offer, and corresponding exams administered once a year.
About the Opportunity
As Project Manager, AP Instructional Services, you facilitate AP Instructional Services workflows. You are a collaborative, organized problem-solver who continuously looks for opportunities to increase efficiency. You have a keen understanding of project management and the ability to proactively communicate with internal and external team members. You remain adaptable and optimistic when project details and responsibilities change. You enthusiastically take initiative in your work and are motivated to grow and learn.
In this role you will:
Provide project management and coordination across AP Instructional Services project portfolio (40%)
Coordinate instructional services schedules and timelines including development, pre-production, production, and post-production for all instructional services.
Verify all internal and external team members remain informed of incremental milestones and project deadlines, predicting and preventing roadblocks as they arise.
Maintain detailed documentation of project status and review processes, oversee and communicate revisions and updates to Instructional Services team leaders
Propose workflows that satisfy the constraints of timelines, scope, and deadlines for each project, developing repeatable templates that can be used to scale up production.
Provide workflow support to Instructional Services team members (40%)
Provide workflow support to the instructional services team to deliver on project milestones.
Lead quality control checks of content and implement fixes for editing and design errors.
Manage communications for committee members when coordinating and receiving questions about contracts, travel, meetings, etc. Engage in ongoing support and needs that arise for the team.
Facilitate problem-solving and continuous improvement (20%)
Collaborate continuously with project leads to refine processes that will create less friction and fewer errors in Instructional Services delivered to teachers and students.
Coordinate with the AP Program Access Product Management team to ensure alignment of Professional Learning system testing and development timelines.
You have:
3+ years of experience in project management.
Excellent problem-solving and planning skills, including high attention to detail and the ability to effectively handle multiple tasks simultaneously.
Exceptional interpersonal and team collaboration skills, with the ability to work independently to meet internal deadlines.
Fluency with project management software, spreadsheets, and tools.
Flexibility to do tasks that help meet the timelines/deliverables of the team.
Availability to travel to attend scheduled meetings (up to 8 a year)

Position Goals
Goal #1
Assist with development and delivery of AP PBL Series to ensure on time delivery to teachers and students.
Metric #1
Coordinate onboarding and ongoing workflow with instructors, and instructional services team, contingent workers, and third-party vendors.
Metric #2
Develop and manage schedules and adjust timelines based on coordination with teams.
Metric #3
Schedule and coordinate committee meetings and trainings, edits and QCs across multiple departments, internal teams, participants and contingent workers.
Metric #4
Assist with delivering and maintaining quality control protocols for all assets and ancillary materials to ensure on time and on budget delivery.
Goal #2
Assist with development and delivery of AP lab manuals for CSA to ensure on time delivery to teachers and students.
Metric #1
Coordinate with instructors, and instructional services team, contingent workers, and third-party vendors.
Metric #2
Develop and manage schedules and adjust timelines based on coordination with teams.
Metric #3
Schedule and coordinate committee meetings and trainings, edits and QCs across multiple departments, internal teams, participants and contingent workers.
Metric #4
Assist with delivering and maintaining quality control protocols for all assets and ancillaries to ensure on time and on budget delivery.
Goal #3
Assist with development and delivery of new instructional resources for new and revised courses (e.g., AP World Languages, Business Principles) to ensure on time and on budget delivery to teachers and students.
Metric #1
Coordinate with instructors, and instructional services team, contingent workers, and third-party vendors, including requisitions
Metric #2
Develop and manage production schedules and adjust timelines based on coordination with teams.
Metric #3
Schedule and coordinate committee meetings and trainings, edits and QCs across multiple departments, internal teams, participants and contingent workers.
Metric #4
Assist with delivering and maintaining quality control protocols for all assets and ancillaries to ensure on time and on budget delivery.
Goal #4
Create and manage processes to continue to enhance teacher and instructional services team workflows to ensure on time and on budget delivery of resources to teachers and students.
Metric #1
Develop and execute communication plans and correspond with identified contingent workers around contract questions, travel, meeting schedules, etc.
Metric #2
Report project progress to stakeholders using clear in weekly/quarterly updates and upon request.
Metric #3
Document processes and implement automation where possible to communicate workflows and project progress and status updates.