Project Manager - Institutional Solutions Technology

MassMutual; Springfield (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

MassMutual in Springfield, MA seeks an experienced Project Manager to oversee the delivery of technical solutions across Institutional Solutions stakeholders, guiding initiatives from planning through implementation.

You will operate with autonomy, collaborate with business and technology leaders, and influence scope, priorities, risk, and funding while strengthening delivery capabilities for institutional customers.

Qualifications

• Bachelor’s degree required.
• 8+ years of project management experience.
• 5+ years of program management experience.
• 2+ years of Agile delivery experience.

Responsibilities

• Lead multiple project workstreams from initiation through implementation.
• Maintain accountability for quality, timelines, scope, and budget, with clear reporting to sponsors and management.
• Develop and manage integrated plans, funded forecasts, risks, issues, and change requests.
• Serve as trusted advisor, translating complex information into actionable decisions and influencing project direction.
• Partner with vendors and internal teams to coordinate delivery and address performance concerns.
• Anticipate barriers, assess risk and organizational impact, and drive issues to resolution.

Skills

Project management

Program management

Agile delivery

Education

Bachelor’s degree

Job description

Project Manager

Institutional Solutions Technology

Full Time - Springfield, MA

The Opportunity

MassMutual’s Institutional Solutions Technology organization is seeking an experienced Project Manager to lead the delivery of technical solutions that support Institutional Solutions stakeholders and strategic business outcomes. You will oversee multiple, interdependent workstreams and guide initiatives from planning through implementation.

In this highly visible role, you will operate with significant autonomy, partner with leaders across business and technology, and influence decisions related to scope, priorities, risk, resources, and investment. Your leadership will help teams deliver quality solutions on time and within approved funding while strengthening the capabilities that support MassMutual’s institutional customers.

The Team

You will join a collaborative Institutional Solutions Technology team that partners closely with business sponsors, product and technology leaders, delivery teams, enterprise partners, and external vendors. The team values clear communication, transparency, accountability, continuous improvement, and practical problem-solving. You will help connect strategy to execution across a growing portfolio of initiatives while fostering strong partnerships and disciplined delivery.

The Impact

• Lead multiple project workstreams from initiation through implementation, aligning scope, schedules, dependencies, and deliverables to strategic objectives.
• Maintain accountability for quality, timelines, scope, and budget, and provide sponsors and management with clear, timely reporting on project health and outcomes.
• Develop and manage integrated plans, resource forecasts, approved funding, financial forecasts, actuals, risks, issues, decisions, and change requests.
• Serve as a trusted advisor to business and technology stakeholders, translating complex information into actionable decisions and influencing project direction.
• Partner with vendors and internal teams to establish expectations, coordinate delivery, address performance concerns, and achieve contractual and project commitments.
• Anticipate and remove barriers, assess risk and organizational impact, negotiate priorities, and drive issues to resolution so teams can meet objectives.

The Minimum Qualifications (Required)

• Bachelor’s degree
• 8+ years of Project management experience.
• 5+ years of Program management experience.
• 2+ years of Agile delivery experience.

The Ideal Qualifications (Preferred)

• 10+ years of project management experience.
• 5+ years of Agile delivery experience.
• Project Management Professional (PMP) certification.
• Experience delivering technology solutions or insurance products.
• Experience managing vendor delivery and vendor relationships.
• Experience managing project budgets, funding, forecasts, and actuals.
• Experience preparing written project communications and delivering verbal presentations to stakeholders.
• Experience delivering products or technology capabilities across multiple lines of business.
• Experience establishing project structures, delivery practices, or teams in an evolving environment.
• Demonstrated experience improving project delivery processes or operational practices.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes

A collaborative environment where perspectives are welcomed

Access to learning, development, and internal networks that support continuous growth and skill-building over time

Employee-led communities and forums that foster connection, learning, and inclusion across the organization

A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

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