Project Manager, Implementation

Stadium Scene; Dallas, Northern (TX, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) + Match

Paid time off

Parental Leave

20 Holidays

Short/Long Disability

Job summary

Learfield is seeking a Project Manager for its Implementation team in Dallas. You will help plan, coordinate, and deliver client projects from kickoff through launch, including CMS migrations and platform launches.

Collaborate with Design, Engineering, Product, and Client Support to ensure successful migrations. This role requires onsite work in the Dallas area and a strong focus on client experience and operational excellence.

Qualifications

• 3+ years leading client implementation projects in SaaS or digital platforms.
• Experience delivering projects on time with strong client outcomes.
• Excellent written and verbal communication across technical and non-technical audiences.
• Familiarity with Jira, Confluence, Asana (or similar) for tracking.
• Interest in AI tools to improve workflows.

Responsibilities

• Own day-to-day execution of client implementation projects from kickoff to launch.
• Manage scope, timelines, dependencies, and deliverables using Jira, Confluence, and Slack.
• Facilitate kickoffs and status reviews with clients and internal teams.
• Track project health and surface issues early.
• Be a day-to-day contact for client stakeholders during implementation.
• Translate client needs into implementation plans with Design, Engineering and Product.
• Communicate milestones and next steps proactively.
• Support transition from implementation to ongoing support and account management.
• Document lessons learned and share across the team.
• Stay current on PM tools, including Claude, and bring ideas to the team.

Skills

Project management

Client-facing

Organizational skills

Communication

Cross-functional collaboration

Tools

Jira

Confluence

Asana

Claude

Job description

As a Project Manager on SIDEARM's Implementation team, you will play a key role in how our client work gets planned, coordinated, and delivered. You will be part of the operational engine that brings SIDEARM's digital products to life for our athletic department partners — from website redesigns and mobile app launches to the migration of clients onto our next-generation content management system (CMS). SIDEARM is the digital platform powering collegiate athletics for hundreds of institutions, and this role sits at the intersection of client experience, cross-functional execution, and operational excellence.

Essential Duties & Responsibilities

Project Execution & Delivery

• Own the day-to-day execution of assigned client implementation projects — these could include athletic website redesigns, mobile app implementations, third-party feature activations, new client migrations and platform launches — from kickoff through launch.
• Manage project scope, timeline, dependencies, and deliverables using Jira, Confluence and slack, ensuring the team always has clear visibility into what's next and what's at risk.
• Facilitate project kickoffs, working sessions and status reviews with clients and internal teams to keep work moving and expectations aligned.
• Track project health, timelines, and scope changes, surfacing issues and blockers early rather than at the finish line.
• Serve as a day-to-day point of contact for client stakeholders during implementation, building trust and delivering a smooth, professional experience.

Client Partnership & Cross-Functional Coordination

• Translate client needs into clear implementation plans, working closely with Design, Engineering, Partner Development and Product to bring them to life.
• Communicate proactively with clients on status, milestones, decisions, and next steps.
• Support the transition from implementation to ongoing support and account management to ensure a clean handoff.
• Build strong working relationships across Product, Engineering, Design, and Client Support to keep dependencies clear and work moving forward.

CMS Migration & Platform Delivery

• Play a key role in the migration of clients to SIDEARM's next-generation CMS, coordinating the technical, content, and communication work required for a successful transition.
• Partner with Client Support and Product to ensure clients feel supported throughout the migration and have the resources they need.
• Coordinate work involving third-party features and vendors (such as Noda, Level Access, Game Center) as part of the implementation lifecycle.
• Document and share lessons learned across the team as we scale the migration program and expand the implementation function.

Accountability & Continuous Improvement

• Maintain accurate, up-to-date documentation of project status, decisions, and outcomes in Confluence and Jira.
• Contribute to a team culture where deadlines are treated as commitments and blockers are surfaced early with proposed paths forward.
• Look for opportunities to streamline processes, reduce friction, and make the implementation function more effective over time.
• Stay current on evolving project management tools and approaches, including AI-powered workflow tools like Claude, and bring new ideas to the team.

Minimum Qualifications

• 3+ years of experience in project management, project coordination, client implementation, or client-facing operations — ideally in a SaaS, digital platform, website development or professional services environment.
• Experience managing client-facing projects from planning through delivery, with a track record of hitting timelines and delivering strong client experiences.
• Strong organizational skills with the ability to manage multiple projects simultaneously without losing detail.
• Clear and confident communicator, written and verbal, comfortable working across both technical and non-technical audiences.
• Familiarity with project management or work tracking tools such as Jira, Confluence, Asana, or similar.
• Interest in or experience with AI tools and how they can improve team efficiency and workflow.
• A problem-solving mindset, someone who asks "how can we make this happen?" and works through obstacles.
• High attention to detail, strong follow-through, and a collaborative approach to working with others.
• Genuine interest in digital products, client experience, or collegiate athletics.
• Must reside in or be willing to relocate to the Dallas, TX metro area and be able to work onsite at Learfield HQ a minimum of four days per week, Monday through Thursday.
• Experience with content management systems, digital platform delivery, or website/mobile app implementations is a plus.

Preferred Qualifications

• Experience leading or supporting large-scale platform migrations or CMS transitions.
• Project management certifications such as PMP, CSM, or equivalent.
• Experience with Claude or other modern AI platforms in operational work.
• Background in collegiate athletics, sports technology, or fan-facing digital products.

Learfield offers a full spectrum of benefits for eligible employees:

• Medical
• Dental
• Vision
• Health Savings Account
• Life Insurance and Other Insurance Plans
• Flexible Paid Time Off (minimum 10+ days annually)
• Parental Leave
• 20 Paid Holidays
• 401(k) + Match
• Short/Long Term Disability

Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.