Project Manager III

Alta Fiber; Cincinnati (OH); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Alta Fiber in Cincinnati seeks an experienced Project Manager to coordinate customer implementations from contract phase through project delivery and first billing, handling medium to complex scope.

You will use project schedules, risk analyses, and budgeting tools, lead cross-functional teams, publish status reports, and drive customer satisfaction. Bachelor's degree required; PMP certification strongly preferred and Six Sigma training is a plus.

Formación

• Five+ years Telco/IT project management with supervisory experience.
• Five+ years managing technology/telephony projects.
• Experience coordinating with customer's technical, business, operational and financial staff.
• Experience directing hardware, software and vendor teams, including communications vendors.
• Five+ years PM experience delivering technical solutions.

Responsabilidades

• Coordinate with customers to manage implementations from contract through delivery and first billing.
• Lead project activities and teams; publish risk analyses as appropriate.
• Construct and publish program reports for budget and expenditures.
• Conduct and lead project team meetings; publish logs and minutes.
• Perform administrative duties and other duties as required.

Conocimientos

Project management

Leadership

Communication

Customer-focused

IT/telecom knowledge

Vendor management

Educación

Bachelor's degree or equivalent

PMP certification

Six Sigma training

Herramientas

Microsoft Project

Microsoft Office Suite

CBTS PM methodologies

Descripción del empleo

Job Purpose

Coordinate with Altafiber customer implementations from contract phase through project delivery and first billing of projects with medium to difficult complexity and scope. Utilize Project Management tools (project schedules, risk analysis, etc.), maintain customer and project team collaboration, manage customer expectations and status meetings, and identify project risks. Contribute to Altafiber PMO initiatives to increase productivity, recognize hard and soft cost savings, and deliver increased customer satisfaction.

Essential Functions

• Coordinate with customers to manage the implementation of projects that have simple to difficult complexity; construct and publish dedicated project schedules
• Manage and coordinate project activities and lead project teams; identify and publish risk analysis as appropriate
• Construct and publish program reports for budget and capital expenditures
• Conduct and lead project team meetings; publish and maintain meeting logs and minutes to ensure team collaboration
• Administrative duties as required; other duties as dictated by business and management

Experience

• 5+ yrs Telco - IT experience; supervisory or team leader experience
• 5+ years experience managing technology/telephony projects
• Experience working with customer's technical, business, operational, and financial staff
• Experience directing technical hardware and software vendors
• Experience directing communication vendors
• 5+ years experience with Client/Server applications, Networking Technologies, TCP/IP, Metaframe, Windows server, Storage Systems, Network Security Methodologies, and other related business technologies
• 5+ years Project Management experience delivering technical solutions

Education

Four years of College resulting in a Bachelor's Degree or equivalent

Certifications, Accreditations, Licenses

• PMP certification is strongly preferred or additional work experience
• Six Sigma training is preferred

Special Knowledge, Skills, and Abilities

• Ability to utilize Microsoft project and experience with the entire Microsoft Office suite
• Ability to lead multiple diverse projects (projects with many facets)
• Customer-focused interpersonal skills, professional conduct, and strong communication skills to effectively gather information, ask questions to clarify technical requirements, discuss technical solutions with the customer, and discuss problems with internal personnel, external vendors, and clients
• Knowledgeable within related technical disciplines including IT Services, Disaster Recovery (D/R), and IP Telephony
• Ability to establish customer-focused project delivery expectations
• Experience with CBTS tools - PM methodologies

Supervisory Responsibilities

• Leads Work Teams for employees doing similar work
• May supervise two or more exempt employees