Project Manager III

OpenGov, Inc.; Chicago (IL); Hybride; USD 105 000 - 120 000; Plein temps

Avantages offerts par ce poste

Comprehensive healthcare options

Flexible vacation policy

401(k) with company match

Parental leave

Wellness stipends

Professional development

Catered lunches

Résumé du poste

OpenGov is seeking a Project Manager III in Chicago, IL to lead deployment projects for our SaaS platform across multiple customers. You will manage scope, schedule, and costs while coordinating with cross-functional teams to deliver successful solutions and maintain exceptional customer experience.

Responsibilities include setting project deliverables, acting as primary contact, coordinating with sales during engagements, and identifying risks with proactive mitigation.

Qualifications

• 3+ years of project management experience in a SaaS environment.
• Strong analytical thinking and process analysis skills.
• Experience with government budgeting concepts is a strong plus.
• Technical aptitude and proficiency with Professional Services and CRM tools.

Responsabilités

• Set scope, timeline, and deliverables to ensure successful deployments for multiple customers.
• Organize and manage a portfolio of projects with varying complexity.
• Be a primary point of contact for project implementation activity.
• Establish project command and control of delivery both internally and externally.
• Partner with cross-functional teams to gather documentation and resources for stakeholder expectations.
• Participate in the sales process as needed.
• Identify early signs of risks and devise risk response strategies.
• Occasionally travel to customer sites for training and relationship building.
• Assist in enhancing our methodology of project delivery.

Connaissances

Project management

SaaS experience

Stakeholder management

Risk assessment

Cross-functional collaboration

Analytical thinking

Outils

CRM tools

PM software

Description du poste

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Project Manager III will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results.

Responsibilities:

• Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers

• Ability to organize and manage a portfolio of projects, with responsibilities varying based on each project's complexity, size, and scope.

• Be a primary point of contact for project implementation activity

• Establish project command and control of project delivery both internally and externally

• Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders

• Participate in the sales process as needed

• Prospect specific implementation approaches, scope, and plans

• Support Statement of Work creation on an as-needed basis

• Identify early signs of project and customer risks and devise appropriate risk response strategies

• Occasionally travel to customer sites to conduct training and solidify customer relationships

• Assist in enhancing our methodology of project delivery of our growing set of solutions

Requirements and Preferred Experience

• Minimum of 3 years of project management or related experience in a SaaS environment

• Strong aptitude of technology tools and solutions

• Extra strong analytical thinking, strong system perspective, and diligent process analysis skills

• Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view

• Ability to adapt to a rapidly changing product and respond strategically to customer needs

• Technical aptitude and proficiency with Professional Services and CRM tools

• Experience with government budgeting concepts and practices and/or finance/budgeting solutions is a strong plus

Compensation:

Chicago, IL: $105,000 - $120,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches.