Project Manager III

OpenGov; Chicago (IL); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Comprehensive healthcare options

Flexible vacation policy

401(k) with company match

Paid parental leave

Professional development opportunities

Job summary

OpenGov is seeking a Project Manager III to oversee project scope, cost, and timelines for multiple customer deployments. The role involves collaborating with cross-functional teams and ensuring a seamless customer experience throughout the implementation process.

Applicants should have at least 3 years of project management experience, preferably in a SaaS environment. The position offers a competitive salary range of $105,000 to $120,000 along with comprehensive benefits.

Qualifications

• Minimum of 3 years of project management or related experience in a SaaS environment.
• Strong aptitude for technology tools and solutions.
• Ability to adapt to rapidly changing products.

Responsibilities

• Manage project scope, time, and costs for multiple projects.
• Organize and manage a portfolio of projects.
• Be a primary point of contact for project implementation.
• Identify early signs of project and customer risks.

Skills

Project management

Analytical thinking

Technical aptitude

SaaS environment experience

Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Project Manager III will demonstrate exceptional ability to Manage Project scope (quality deliverables and customer experience), time (duration), and costs (effort), Manage Communications effectively with internal and external stakeholders, Manage the Solution Development: deliver successful solution deployments in close partnership with cross-functional teams, while Manage Customer Expectations: maintaining a seamless customer experience and overall satisfaction from the process and the results.

Responsibilities:

• Set scope, timeline, and deliverables to ensure a successful deployment for multiple customers
• Ability to organize and manage a portfolio of projects, with responsibilities varying based on each project's complexity, size, and scope.
• Be a primary point of contact for project implementation activity
• Establish project command and control of project delivery both internally and externally
• Partner with cross-functional teams to gather key documentation and required resources in order to set appropriate expectations with internal and external stakeholders
• Participate in the sales process as needed
• Prospect specific implementation approaches, scope, and plans
• Support Statement of Work creation on an as-needed basis
• Identify early signs of project and customer risks and devise appropriate risk response strategies
• Occasionally travel to customer sites to conduct training and solidify customer relationships
• Assist in enhancing our methodology of project delivery of our growing set of solutions

Requirements and Preferred Experience

• Minimum of 3 years of project management or related experience in a SaaS environment
• Strong aptitude of technology tools and solutions
• Extra strong analytical thinking, strong system perspective, and diligent process analysis skills
• Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view
• Ability to adapt to a rapidly changing product and respond strategically to customer needs
• Technical aptitude and proficiency with Professional Services and CRM tools
• Experience with government budgeting concepts and practices and/or finance/budgeting solutions is a strong plus

Compensation:

Chicago, IL: $105,000 - $120,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches.