Project Manager II – Marketing
Focus on the Family
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Benefits dieser Stelle
Zusammenfassung
Focus on the Family's Marketing Projects team seeks a Project Manager II to plan, coordinate, and execute multi-channel sustainer marketing and fundraising campaigns from concept through deployment, ensuring campaigns meet quality, branding, and timeline expectations.
You will act as the central liaison among Print Buyers, Marketing, Email Operations, Data Services, and Postal Support, proactively identifying risks and opportunities for process improvements and automation to optimize campaign
Qualifikationen
- Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or related field.
- 5-7 years of project management experience supporting marketing, fundraising, development, or customer engagement initiatives.
- Experience managing cross-functional projects involving multiple stakeholders and departments.
- Experience working with marketing automation and CRM platforms.
- Demonstrated success improving workflows and operational processes.
Aufgaben
- Manages end-to-end project lifecycles for fundraising campaigns.
- Develops, maintains, and communicates project schedules, timelines, milestones, and dependencies.
- Coordinates campaign execution across multiple teams to ensure successful delivery of email, direct mail, digital, marketing, and fundraising initiatives.
- Facilitates project kickoff meetings, status updates, stakeholder reviews, and post-campaign assessments.
- Monitors project progress and proactively addresses risks, bottlenecks, and resource constraints.
- Ensures all projects align with established business objectives, brand standards, and operational requirements.
Kenntnisse
Ausbildung
Tools
Jobbeschreibung
The Project Manager II – Marketing position exists to be responsible for planning, coordinating, and executing multi-channel Sustainer marketing and fundraising campaigns from concept through deployment. This role serves as a central liaison between Print Buyers, Marketing, Email Operations, Data Services, and Postal Support teams, ensuring projects are delivered on time, accurately, and in alignment with organizational goals.
The ideal candidate possesses a strong understanding of donor marketing and fundraising strategies, campaign development workflows, audience segmentation, and project management best practices. This individual is highly organized, detail-oriented, emotionally intelligent, and able to proactively identify opportunities for process improvement, efficiency gains, and automation. Beyond managing project timelines and deliverables, the position serves as a strategic partner who critically evaluates requests, anticipates risks, asks thoughtful questions, and helps optimize campaign execution across multiple stakeholders.
- Manages end-to-end project lifecycles for fundraising campaigns.
- Develops, maintains, and communicates project schedules, timelines, milestones, and dependencies.
- Coordinates campaign execution across multiple teams to ensure successful delivery of email, direct mail, digital, marketing, and fundraising initiatives.
- Facilitates project kickoff meetings, status updates, stakeholder reviews, and post-campaign assessments.
- Monitors project progress and proactively addresses risks, bottlenecks, and resource constraints.
- Ensures all projects align with established business objectives, brand standards, and operational requirements.
- Maintains an awareness of the Marketing Department’s acquisition efforts and lead generation initiatives as it relates to fundraising campaign development and content creation.
- Coordinates with the Email Team to ensure email assets are developed, tested, approved, and scheduled according to campaign timelines.
- Collaborates with the Data Services Team to submit audience and donor list requests, validate requirements, and ensure accurate data delivery.
- Serves as the primary point of contact among stakeholders, ensuring clear communication and accountability throughout project/campaign execution.
- Evaluates existing workflows and identifies opportunities to improve efficiency, scalability, and campaign effectiveness.
- Recommends and implements process improvements that reduce manual effort and streamline handoffs between teams.
- Identifies opportunities for automation using available tools and technologies.
- Creates, maintains, and improves project documentation, standard operating procedures, and workflow processes.
- Applies critical thinking to project requests and challenge assumptions when necessary to improve outcomes.
- Ensures campaign deliverables meet quality and branding standards before deployment.
- Reviews project components for accuracy, completeness, and adherence to established processes.
- Verifies segmentation requirements, project details, schedules, and stakeholder approvals.
- Manages change requests and ensures revisions are accurately communicated and implemented.
- Tracks project performance against timelines, deliverables, and objectives.
- Produces project status reports and/or dashboards for CRM department and stakeholders.
- Analyzes campaign workflows and project outcomes to identify trends and opportunities for continuous improvement.
- Supports post-campaign reviews and lessons-learned discussions.
- Delivers projects on time and with exceptional accuracy.
- Maintains strong relationships across Marketing, Email, Postal, and Data Services teams.
- Thinks strategically while managing tactical execution.
- Proactively identifies and resolves issues before they impact campaign performance.
- Continuously seeks opportunities for improvement, efficiency, and automation.
- Balances attention to detail with the ability to keep projects moving forward.
- Demonstrates professionalism, accountability, sound judgment, and a collaborative mindset.
- Is available to assist in process design, mapping, and engineering of any CRM processes
- Performs all other duties as assigned
- General marketing management and planning, including process management
- Facilitates activities for teams of varying skills and functions from all areas of the ministry
- Fast-paced office environment with frequently changing priorities
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us…”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values
- Lives with integrity derived from Biblical values and demonstrates standards of conduct that meet or exceed company and/or legal requirements
- Positive Attitude
- Ability to handle stress associated with changing priorities and multiple tasks
- Team-oriented
- Service oriented and responsive
- Results oriented, self-motivated, and committed
- Able to receive feedback well
- Detail oriented and systematic
- Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or related field; or equivalent combination of education and experience.
- 5-7 years of project management experience supporting marketing, fundraising, development, or customer engagement initiatives.
- Experience managing cross-functional projects involving multiple stakeholders and departments.
- Experience working with marketing automation and CRM platforms.
- Demonstrated success improving workflows and operational processes.
- Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or similar certification.
- Experience in nonprofit, fundraising, donor development, ministry, or mission-driven organizations.
- Thorough understanding of donor segmentation, fundraising campaigns, direct response marketing, and/or retention strategies.
- Advanced proficiency in Salesforce, Salesforce Marketing Cloud, Smartsheet, and Aprimo.
- Smartsheet – Project planning, workflow management, and collaboration.
- Aprimo – Marketing operations, workflow management, and campaign coordination.
- Salesforce – CRM reporting, campaign tracking, and constituent management.
- Salesforce Marketing Cloud – Email marketing workflows, audience management, and campaign execution coordination.
- Microsoft Excel – Data analysis, reporting, tracking, and project metrics.
- Microsoft Word – Documentation, requirements gathering, and process documentation.
- Strong understanding of project management methodologies, tools, and best practices.
- Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
- Skilled at prioritizing competing deadlines and adjusting plans as business needs evolve.
- Strong organizational and documentation skills.
- Working knowledge of donor marketing and fundraising principles, including campaign planning, donor cultivation, audience segmentation, acquisition strategies, and retention efforts.
- Understanding of campaign development processes from concept through execution and analysis.
- Familiarity with email marketing best practices and donor journey planning.
- Exceptional verbal and written communication skills.
- Strong relationship-building and stakeholder management abilities.
- High emotional intelligence (EQ) with the ability to navigate diverse personalities and priorities.
- Ability to influence without direct authority and foster collaboration across departments.
- Skilled facilitator who can drive meetings, gather requirements, and achieve consensus.
- Demonstrates initiative and ownership beyond executing assigned tasks.
- Able to evaluate business requests and proactively identify potential risks, gaps, and opportunities.
- Strong analytical and problem-solving abilities.
- Continuously seeks ways to improve processes, increase efficiency, and automate repetitive tasks.
- Exercises sound judgment and discernment when making recommendations.
Pay Range: $75,456 to $90,202
Focus on the Family puts a high value on our team members and offers a unique benefit package.
- Norton LifeLock ID Theft Coverage
- Legal Shield/ID Shield Coverage
- AFLAC
- 403B Retirement Plan
- Vacation Time & Vacation Payout
- Sick Time
- Holidays
- Service Awards
- Community Service Days
- Bookstore Discount
- Fitness Center
- Medical Plan
- Dental Plan
- Vision Plan
- Life Insurance
- Disability Insurance
- Flexible Spending Accounts
- EAP (Employee Assistance Program)
- Tuition Reimbursement
- Warehouse Membership Reimbursement
- Sick Time
- Bookstore Discount
- Fitness Center
Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
- Priority will be given to applications submitted by November 9, 2026. However, this posting will remain open until filled.
- The potential employee start date is December 7, 2026
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