Project Manager II

CSI; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Hawthorn River, a Computer Services Inc. (CSI) company, seeks an experienced Project Manager II to lead end-to-end delivery of loan origination software projects for financial institutions. You will drive timelines, risks, and stakeholder expectations across cross-functional teams and senior leadership.

The role emphasizes initiation through closure, ongoing communication, and a focus on delivering successful software implementations with measurable results.

Qualifications

• 5+ years managing multiple, complex projects.
• Proven ability to lead cross-functional initiatives and stakeholders.
• Strong communication, organization, and problem-solving skills.
• Ability to manage competing priorities and drive projects to completion.
• Bachelor's degree or equivalent experience.

Responsibilities

• Lead end-to-end delivery of projects from initiation to closure.
• Manage timelines, risks, and stakeholder expectations.
• Coordinate cross-functional teams and vendors.
• Provide regular written status updates to clients and leadership.
• Mentor junior project managers as needed.
• Identify opportunities to improve processes.

Skills

Project management

Stakeholder management

Cross-functional leadership

Risk management

Communication

Education

Bachelor's degree

Equivalent experience

Tools

Agile methodologies

Job description

Job Description:

Hawthorn River, a Computer Services Inc. (CSI) company, is looking for an experienced and customer-focused Project Manager II to help financial institutions successfully adopt and launch Hawthorn River's loan origination software. The Project Manager is responsible for leading the end-to-end delivery of projects. This role ensures projects are delivered successfully-from initiation through closure- while managing timelines, risks, and stakeholder expectations. This individual will manage multiple, complex, cross-functional projects and work closely with internal teams, customers, and senior leadership to drive results.

Key Responsibilities:

Project Initiation

• Drive effective hand over from project sponsors
• Lead and facilitate project kickoff meetings

Project Planning

• Develop and refine project plans based on scope, complexity, and impact
• Review project plans and key milestones with customers
• Identify and align on critical success factors

Project Execution

• Establish and manage overall project setup
• Maintain regular communication with project teams to ensure progress
• Proactively identify and manage risks, issues, and dependencies

Monitoring & Controlling

• Track project progress against plan, scope, and timeline
• Review time reporting to ensure alignment with planned effort
• Lead regular internal and client status meetings
• Provide consistent written status updates
• Escalate risks and issues that may impact project success

Project Close

• Lead post-project reviews to capture lessons learned
• Collect customer feedback and measure satisfaction

Continuous Improvement & Leadership

• Contribute to improving project management processes, tools, and methodologies
• Identify opportunities to increase efficiency, cost savings, and profitability
• Mentor and support other Project Managers as needed
• Serve as a backup to department leadership when required

Required Qualifications

• 5+ years of experience managing multiple, complex projects
• Proven ability to manage cross-functional initiatives and stakeholders
• Strong communication, organization, and problem-solving skills
• Ability to manage competing priorities and drive projects to completion
• Bachelor's degree or equivalent experience

Preferred Qualifications

• PMP (Project Management Professional) or CAPM certification
• Familiarity with project management tools and Agile methodologies
• Experience with loan origination processes, lending workflows, or financial institution operations, including familiarity with the loan lifecycle from application through closing and funding.
• Experience implementing SaaS, banking technology, lending platforms, core-adjacent systems, or other customer-facing financial software solutions.

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit Benefits Summary

CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [e-mail] and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.