Project Manager I - Software Implementation

Caselle Inc; Provo (UT); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Mission-Driven Work

Remote-Eligible Role

Growth Opportunities

Comprehensive Benefits

Work-Life Balance

Job summary

Caselle Inc. is seeking a Project Manager I to oversee the delivery of ERP solutions for municipal clients from a hands-on, project-lifecycle perspective.

You will guide day-to-day execution, maintain schedules, and coordinate with systems and technical staff to meet client expectations. Ideal candidates have 1–5 years of PM experience in software environments, familiarity with ERP implementations, and strong communication skills.

Qualifications

• 1-5 years of project management, coordination, or related software/tech role.
• Foundational understanding of ERP systems or enterprise software implementations.
• Experience with project management tools (MS Project, Smartsheet, Asana, or PSA).
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Clear written and verbal communication; comfortable leading client meetings and status reports.
• Detail-oriented with a proactive approach to problem identification and resolution.
• Bachelor's degree in Business Administration, Information Systems, or related field (or equivalent experience).

Responsibilities

• Manage day-to-day project execution for concurrent ERP implementation projects of standard complexity.
• Build and maintain project schedules, task lists, and status reports using PSA tooling and templates.
• Coordinate with System and Technical Consultants to ensure deliverables are on time.
• Facilitate weekly status meetings with clients; prepare agendas and capture action items.
• Track milestones, risks and issues; elevate blockers to senior leadership as needed.
• Monitor scope and flag potential changes; assist in Change Order documentation.
• Maintain project documentation including meeting notes and decisions logs.
• Support change management by communicating timelines and expectations to stakeholders.
• Contribute to process improvements by identifying recurring challenges and proposing solutions.

Skills

Project management

Communication

Organization

Problem solving

Education

Bachelor's degree

Tools

MS Project

Smartsheet

Asana

PSA platforms

Job description

ABOUT CASELLE

Caselle is a leading provider of integrated ERP and enterprise software solutions purpose-built for local government. For over 40 years, we have partnered with municipalities, counties, and special districts across the United States to modernize their operations-from finance and utilities to payroll and asset management. Our cloud-forward platform empowers public servants to serve their communities more effectively, and our team is driven by the belief that better technology leads to better government.

THE ROLE

As a Project Manager I, you will manage the delivery of Caselle's ERP solutions for municipal clients under the guidance of senior project leadership. You will be responsible for driving day-to-day project execution across concurrent implementations of standard complexity, owning task-level scheduling, client communication, and internal coordination. This is an ideal role for someone building a career in SaaS implementation project management who wants hands-on experience with the full project lifecycle in a mission-driven environment.

WHAT YOU'LL DO

• Manage day-to-day project execution for concurrent ERP implementation projects of standard complexity, following established methodologies and templates
• Build and maintain project schedules, task lists, and status reports using PSA tooling and standard templates
• Coordinate with System Consultants, Technical Consultants, and support staff to ensure deliverables are completed on time
• Facilitate weekly status meetings with clients; prepare agendas, capture action items, and follow up on open issues
• Track project milestones, risks, and issues; elevate blockers to senior project leadership promptly
• Monitor project scope and flag potential scope changes; assist in preparing Change Order documentation when needed
• Maintain accurate project documentation including meeting notes, decision logs, and lessons learned
• Support change management activities by communicating project timelines and expectations to client stakeholders
• Contribute to process improvement initiatives by identifying recurring challenges and proposing solutions

WHAT WE'RE LOOKING FOR

Required

• 1-5 years of experience in project management, project coordination, or a related role in a software or technology environment
• Foundational understanding of ERP systems or enterprise software implementation lifecycles
• Experience working with project management tools (e.g., MS Project, Smartsheet, Asana, or PSA platforms)
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
• Clear written and verbal communication skills-comfortable facilitating client meetings and preparing status reports
• Detail-oriented with a proactive approach to problem identification and resolution
• Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)

Preferred

• Exposure to public sector, municipal government, or GovTech software environments
• CAPM (Certified Associate in Project Management) or PMP certification in progress
• Familiarity with municipal finance, utility billing, or government operations concepts
• Experience supporting ERP data migration or system go-live activities

WHAT WE OFFER

• Mission-Driven Work: Help local governments deliver better services to their communities
• Flexibility: Remote-eligible role with a collaborative team based in Provo, UT
• Growth: Join a company investing in its next generation of products and expanding its market presence
• Comprehensive Benefits: Competitive compensation, health/dental/vision insurance, 401(k), PTO, and professional development support
• Work-Life Balance: Standard Monday-Friday schedule with occasional travel for client engagements

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

This is a primarily office-based or remote role involving standard computer work. The position requires the ability to manage moderate stress associated with deadline-driven projects and client-facing responsibilities. Travel is typically 10-15% annually, generally consisting of short on-site engagements.

Caselle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.