Project Manager I

Computer Services; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Computer Services, Inc. (CSI) is seeking a Project Manager to lead internal, departmental, and customer-facing projects from initiation to closure, ensuring success for assigned programs.

You will drive handovers, kickoff meetings, plan refinement, risk management, and status reporting while collaborating with sponsors and customers to meet scope, time, and budget.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant work experience.
• Minimum of four (4) years experience managing multiple project engagements.
• Experience supporting internal and/or customer-facing projects with defined scope and timelines.
• Strong organizational, communication, and stakeholder-management skills.
• Ability to proactively identify risks, solve problems, and manage competing priorities.
• Technical aptitude.

Responsibilities

• Initiation: Drives effective hand over from project sponsor and executes kick-off meeting.
• Planning: Refines standard project plan per project complexity and assigns required roles; discusses highlights with customer; gains buy-in.
• Execution: Establishes initial project setup; maintains regular communication with teams; proactively manages issues and risks.
• Monitoring & Controlling: Regularly reviews status, time reporting, and conducts status meetings; provides written updates; escalates issues as needed.
• Closing: Conducts post-project review and surveys to capture lessons learned and customer satisfaction.
• Other: Contributes to improving methodologies, processes, and documentation; performs other duties as assigned.

Skills

Organizational skills

Communication skills

Stakeholder management

Technical aptitude

Education

Bachelor's degree or equivalent

PMP or CAPM certification

Tools

Project management tools

Job description

Job Description

Project Managers are responsible for the initiating, planning, executing, monitoring & controlling, and closing CSI internal, departmental, and customer facing projects with new and existing customers with the overall accountability for the success for projects assigned.

Project Management Responsibilities

Initiation

• Drives effective hand over from project sponsor
• Executes kick-off meeting

Planning

• Reviews standard project plan and refines as required for each project based on complexity factors and impacts as identified by the team
• Ensures all team members are assigned to required project roles
• Reviews project plan highlights and team with the customer
• Discusses critical project success factors with the customer and gains their buy-in to support

Execution

• Establishes initial project setup
• Regularly engages and communicates with project teams to ensure project is progressing as planned
• Proactively identifies and manages key project issues & risks

Monitoring & Controlling

• Regularly reviews project plan and other available information to gauge project status
• Regularly reviews time reporting to ensure actual work is in line with planned work
• Executes regular internal and external project status meetings
• Provides regular written project status updates
• Performs proactive and disciplined escalations of issues and risks that may put the project in jeopardy status

Closing (completion and closure)

• Executes post project review meeting to identify lessons learned
• Executes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the project

Other

• Proactively engages and contributes to building and continually improving methodologies, processes, and documentation
• Performs other duties as assigned

Required Qualifications

• Bachelor's degree or equivalent combination of education and relevant work experience
• A minimum of four (4) years experience managing multiple project engagements
• Experience supporting internal and/or customer-facing projects with defined scope and timelines
• Strong organizational, communication, and stakeholder-management skills
• Ability to proactively identify risks, solve problems, and manage competing priorities
• Technical Aptitude

Preferred Qualifications

• PMP (Project Management Professional) or CAPM certification
• Familiarity with project management tools and Agile methodologies

What Success Looks Like

• Projects delivered on time, within scope, and on budget
• Strong stakeholder relationships and communication
• Proactive risk management and issue resolution
• Continuous improvement of project processes
• Maintains a healthy well-managed portfolio by ensuring projects are appropriately prioritized, progressing as expected, risks and constraints are proactively addressed, and leadership has clear visibility into overall performance and areas requiring attention.

Work Environment

• Interaction with internal teams, external customers, and senior leadership
• Ability to manage multiple projects simultaneously in a dynamic environment

About CSI

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers' needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [e-mail] and we will work with you to meet your accessibility needs.

For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)

Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.