Project Manager I

CI Services, a UniTek Global Services Company; Shepherdsville (KY); On-site; USD 75,000 - 105,000; Full time

Job summary

UniTek Global Services in Kentucky is seeking a Project Manager I to oversee day-to-day project activities, coordinate technicians, and support operational goals. The role emphasizes meeting customer expectations, safety, and policy compliance in a fast-paced environment.

Ideal candidates will be self-motivated problem solvers who can manage scope changes, monitor project financials, and collaborate with senior management on larger rollouts.

Qualifications

• Experience managing day-to-day project activities.
• Coordinate technicians and ensure safety compliance.
• Strong communication with customers and field teams.

Responsibilities

• Oversee daily operations and technician scheduling.
• Provide exemplary customer service to customers, corporate leadership, and field teams; deliver regular status updates and manage scope changes for projects.
• Monitor project financials and assist in budgeting and cost control for assigned projects.
• Train and mentor team members on proper work and safety procedures; troubleshoot challenges; collaborate with senior management to define scope for larger projects.
• Perform customer follow-up on inquiries and completed projects and complete additional tasks as assigned by leadership.

Job description

Job Summary

The Project Manager I is responsible for managing day-to-day project activities and supporting operational goals within UniTek Global Services. This role focuses on coordinating technicians, maintaining customer satisfaction, and ensuring compliance with company policies. The ideal candidate is a self-motivated problem solver who thrives in a fast-paced, high-volume environment.

Key Responsibilities

Project Coordination

• Oversee daily operations and technician scheduling.
• Ensure adherence to company policies regarding safety, assets, and production.

Customer Service & Communication

• Provide exemplary customer service to our customers, corporate leadership, and field teams.
• Deliver regular status updates and manage scope changes for assigned projects.

Financial & Reporting Duties

• Monitor project financials and prepare reports for management.
• Assist in budgeting and cost control for assigned projects.

Team Support

• Train and mentor team members on proper work and safety procedures.
• Troubleshoot technical, personnel, and project-related challenges.
• Collaborate with senior management to define scope for larger projects and rollouts.

Other Duties

• Perform customer follow-up on inquiries and completed projects.
• Complete additional tasks as assigned by leadership.

$75,000 to $105,000

UniTek Global Services is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.