Project Manager - Hiring Immediately

Level 10, LLC; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Level 10, LLC is seeking a top performing Project Manager to lead the creation and execution of customer project plans, maintaining and enhancing customer relationships while coordinating with internal teams and external stakeholders.

This role requires a 5+ year track record in project management, the ability to handle multiple projects on aggressive schedules, and excellent communication skills. The position is based in the United States and entails full-time work with standard business hours.

Qualifications

• 5+ years of project management experience.
• Demonstrated track record of success developing and maintaining customer relationships.
• Ability to build internal/external partnerships in cross-functional teams.
• Ability to deliver multiple projects with aggressive schedules.
• Excellent written and verbal communication skills.

Responsibilities

• Lead creation and execution of project plans for customer projects.
• Maintain and enhance customer relationships with internal/external stakeholders.
• Define/maintain project scope, timelines, and budgets; manage changes.
• Coordinate with Sales to validate cost/pricing and report on margins.
• Schedule and facilitate meetings with customers and internal clients.

Skills

Project management

Customer relationship management

Cross-functional collaboration

Communication

Time management

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Job description

All Jobs > Project Manager - Hiring Immediately

We are currently seeking a top performing Project Manager to join our team. The Project Manager is responsible for the creation and execution of project plans for customer projects. A critical part of the job is maintaining and enhancing the customer relationship, and the Project Manager will work with various internal and external stakeholders to service customer needs.

This is a great opportunity to leverage your project management expertise as well as your demonstrated customer service skills to impact the results of Level10.

Responsibilities:

Leadership

• Act as a resource to Project Managers/Project Coordinators
• Project Management/Communication
• Ability to work with little to no direction, self-directed
• Develops and demonstrates an understanding of the customer’s needs and manages expectations
• Define/maintain Change Management with project stakeholders
• Establish and maintain positive working relationships, both internally and externally
• Develop customer relationship and maintain day to day project related issues
• Utilizes big picture thinking for judgement/decision making in course of actions
• Provide project management/facilitation from inception to completion
• Collaborate with Sales team prior to SOW approval to validate cost/pricing assumptions and take a lead role in reporting on margin and remediation of margin-related issues.
• Maintain professional demeanor internally and externally
• Open communication/dialog with all project Stakeholders (internally and externally)

Project Execution

• Defines Project Approach, Schedules, Budget with input from Workstream/Department Lead
• Work with internal partners (Resource Management, Level I & II support, Logistics, and Staging/Integration) on new and ongoing projects to ensure that resource acquisition, orientation, procedural, and support needs are being met and issues are remediated.
• Create projects including setting budgets, scheduling service calls, and placing equipment orders for large or complex projects/customers.
• Monitor and/or manage customer assets including inventory management, bad warehouse items, slow moving inventory, and repair. Provide reporting as requested/required.
• Schedule, plan and facilitate meetings with customers and internal clients as needed to effectively launch new projects, monitor and manage ongoing projects, and remediate project-related issues.
• Ensure all invoicing is completed by the published deadline dates.
• Develop, maintain, review and/or distributes all project documentation including (but not limited to): Project Schedules, Budget, Status Reporting.
• Responsible for delivering projects within defined margins and document/communicate change.
• Identifies risk/issues for projects and define/implement solutions.
• Deliver project work within company SLA’s/OLA’s

Requirements

• Bachelor’s degree in Business or related field, or equivalent professional experience required
• 5+ years of project management experience
• Demonstrated track record of success developing and maintaining customer relationships, delivering results, and anticipating roadblocks
• Ability to build and maintain internal and external partnerships while working in cross functional teams
• Ability to delivery multiple projects with aggressive schedules
• Solid track record of meeting deadlines, setting priorities and managing multiple projects in a fast paced, results driven environment
• Excellent written and verbal communication skills
• Detail oriented and ability to manage time effectively
• Experience implementing internal process improvements; passion for innovation and efficiency
• Ability to work as a team member
• Professional, high-integrity, reliable and results oriented
• Proficient MS Office skills (Word, Excel, and Outlook)