Project Manager/Fulfillment Director

ZipRecruiter; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading organization dedicated to kidney health seeks a Project Manager/Fulfillment Director to oversee educational programs. The role involves collaboration across departments, project management, and ensuring high-quality results. Ideal candidates possess strong communication skills and project management experience.

Benefits

Generous vacation, sick leave, and holidays

Comprehensive medical, dental, and vision insurance

Life insurance and 403(b) plan with matching contributions

Flexible spending accounts for healthcare and dependent care

Transit and parking expense support

Confidential counseling and resources via Employee Assistance Program

Incentives for employee referrals

Committed to a respectful, inclusive workplace

Qualifications

• 3-5 years of project management experience.
• Excellent oral and written communication skills.

Responsibilities

• Oversee development and delivery of educational tools and programs.
• Create and manage project work plans and success metrics.
• Monitor project execution and ensure team deliverables.

Skills

Accountability

Collaboration

Communication

Data-Driven Decision Making

Innovation

Education

Bachelor’s degree

Job description

Job Description

WHO WE ARE

The Kidney Foundation is a passionate and urgent organization dedicated to supporting individuals affected by kidney disease. As pioneers in scientific research and innovation, NKF focuses on the whole patient through kidney health. We are committed to action, education, and driving change to improve lives.

WHAT WE BELIEVE IN

Our Mission is what we do; our Values define how we do it.

• Accountability: Earn and maintain trust
• Collaboration: Work as a team
• Communication: Empower with information
• Community: Build stronger communities
• Compassion: Lead with care and respect
• Impact: Focus on the mission

Learn more about our work at https://www.kidney.org/about/.

WHAT YOU’LL DO

This role oversees the development and delivery of educational tools and programs supported by NKF’s corporate partners, from inception to execution. Responsibilities include planning, monitoring, troubleshooting, and ensuring project alignment across teams to deliver high-quality results on time and within budget.

The Project Manager/Fulfillment Director collaborates with departments such as corporate relations, programs, scientific activities, IT, and marketing to meet and exceed performance targets and foster a positive work environment.

1. Partner with relevant departments to ensure effective collaboration across program areas, technologies, and channels to meet funding and program goals.
2. Create and manage project work plans, defining requirements and success metrics, and developing staff and capacity plans.
3. Collaborate on evolving project delivery processes and tracking tools for real-time progress assessment and accountability.
4. Monitor project execution, ensuring team members deliver their assigned tasks.
5. Manage and document project status, ensuring proper tracking and interdepartmental coordination.
6. Proactively identify resource needs and alert resource managers to gaps or capacity issues.
7. Mitigate risks by anticipating barriers, assessing impacts, and developing solutions collaboratively.
8. Document scope or workplan changes and communicate with stakeholders as needed.
9. Prepare fulfillment reports for sponsors.

WHAT YOU’LL POSSESS

Core Competencies:

• Accountability: Drive organizational performance
• Change Leadership: Lead large-scale organizational change
• Collaboration: Foster cross-departmental and external partnerships
• Cultural Humility: Promote respect and understanding of diverse cultures
• Data-Driven Decision Making: Use analytics to guide strategy and measure results
• Equity and Inclusion: Ensure policies and programs promote equity and serve underserved communities
• Financial Acumen: Lead strategic financial planning and revenue diversification
• Operational Excellence: Drive organizational performance improvements
• Patient and Community Focus: Enhance program impact for patients and caregivers
• Stakeholder Engagement: Influence policy and expand impact through strategic relationships
• Innovation: Lead organizational process improvements and strategic innovations
• Team Development: Support organizational growth and staff development

Minimum Requirements:

• Bachelor’s degree from an accredited institution
• 3-5 years of project management experience
• Excellent oral and written communication skills
• Strong interpersonal and time management skills
• Ability to work under deadlines with minimal supervision
• Effective interaction with all management levels
• Quick thinking and follow-through capabilities

WORKING CONDITIONS AND REQUIREMENTS

• Ability to lift and transport equipment up to 25 lbs; flexibility to work evenings and weekends; overnight travel may be required
• Valid driver’s license, insurance, and reliable transportation required

WHAT WE OFFER

• Work/life Balance: Generous vacation, sick leave, and holidays
• Health Support: Comprehensive medical, dental, and vision insurance
• Financial Security: Life insurance and 403(b) plan with matching contributions
• Savings Options: Flexible spending accounts for healthcare and dependent care
• Commuting Benefits: Transit and parking expense support
• Support Services: Confidential counseling and resources via Employee Assistance Program
• Referral Rewards: Incentives for employee referrals
• Diversity and Inclusion: Committed to a respectful, inclusive workplace
• Mission-Driven Culture: Passionate team dedicated to making a difference

EQUAL EMPLOYMENT OPPORTUNITY

The Kidney Foundation provides equal employment opportunities regardless of race, creed, disability, marital status, political affiliation, veteran status, or other protected categories, in compliance with applicable laws. All employment practices, including recruitment, hiring, promotion, and benefits, are conducted equitably.

DISCLAIMER

This description provides a general overview of the role and is not exhaustive of all responsibilities and requirements.