Project Manager for Hospital Quality

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 72,000 - 88,000; Full time

Job summary

Hackensack Meridian Health seeks a Project Manager for Hospital Quality to lead cross-functional quality-improvement initiatives in collaboration with clinical and administrative leaders. You will translate data into actionable plans and drive sustained improvements across the hospital network.

The role reports to the Director of Quality and Outcomes and requires strong PM skills, experience in a matrix organization, and the ability to translate metrics into strategies actionable for physicians

Qualifications

• Bachelor's degree in Healthcare, Business Administration or related field.
• 1-2 years of project management experience.
• Experience leading teams and presenting to senior management.
• Experience with PMBOK, Agile or similar approach.
• Strong leadership and cross-functional collaboration skills.
• Excellent written and verbal communication skills.
• Proficient with MS Office and/or Google Suite.

Responsibilities

• Plan, direct and coordinate project activities to meet objectives on time and within scope.
• Create cohesive project plans and manage change control as needed.
• Develop metrics and scorecards; maintain dashboards for process/outcome measures.
• Collect, analyze and interpret data to identify trends and improvement opportunities.
• Lead cross-functional teams spanning clinical operations and care coordination.
• Communicate effectively with physicians, executives and staff; document requirements.

Skills

Project management

Leadership

Communication

PMBOK/Agile

Team collaboration

MS Office/Google Suite

Education

Bachelor's degree

Master's Degree (preferred)

CAPM

PMP

Tools

Microsoft Office

Google Suite

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Project Manager for Hospital Quality acts in conjunction with the Chief Medical Officer, the Medical Director of Quality & Outcomes, the Hospital Executive Team, and the Regional and Network Quality Teams by providing leadership and support for a variety of quality improvement initiatives. The role is responsible to plan, supervise, and manage workgroups in dyad or triad partnership with other physician and nursing leaders to enhance quality performance based upon organizational goals. Responsibilities include providing project management leadership, as well as establishing and maintaining outstanding project management tools and practices for quality-based initiatives. The Project Manager for Hospital Quality collaborates with teams to achieve transformational and sustainable outcome improvements using project/program management, process and system mapping, reliability science data driven strategies, evidence-based best practices, and quality improvement strategies.

As our third Project Manager, you will join a collaborative team reporting directly to the Director of Quality and Outcomes, partnering on the initiatives that drive our clinical outcomes, publicly reported performance, and value-based care results. In this role, you will lead cross-functional projects spanning clinical operations, quality improvement, and care coordination—working closely with physician leaders, nursing, care management, and health information management to move projects from concept to sustained results. The ideal candidate is comfortable working independently in a fast-paced hospital environment and assist in translating data into actionable plans.

A day in the life of a Project Manager for Hospital Quality at Hackensack Meridian Health includes

• Plan, direct and coordinate project activities, manage resources and sequence activities to ensure that objectives are accomplished within project timeframes.
• Build a cohesive project plan, engaging input of others in defining tasks and estimating the duration of all related activities. Create and execute project plans, revising through formal change control as appropriate.
• Develop metrics in collaboration with project leaders and teams. Manage scorecards and dashboards relating to process and outcomes measures to ensure project teams track performance against goals.
• Collect, analyze, and interpret data to identify trends and areas for improvement.
• Perform literature reviews to establish best-practices that are relevant to organizational goals.
• Communicate effectively with Physicians, executives, managers, clinical teams and other staff by analyzing user needs, applying logical reasoning, defining system requirements, and developing documentation.
• Maintain project focus by reordering tasks, shifting priorities, engaging resources, or otherwise managing unexpected occurrences.
• Employ change control skills and manage to the expectations of end-users and management.
• Create and maintain timely and thorough progress reports that include key driver diagrams, run charts, PDSA testing, agile sprint planning and/or scrum boards, and relevant documentation.
• Works with all levels of leadership and front line staff throughout Hackensack Meridian Health; including practice/department/division chairs, administrators, physicians, nurses, secretarial staff, residents, desk staff and all levels of health professionals across the network.
• Other duties and/or projects as assigned.
• Adhere to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required

• Bachelor`s degree in Healthcare, Business Administration or other related field.
• 1-2 years of project management experience.
• Experience in planning, leading teams, presentations to senior management, and working with cross- functional teams in a matrix organization.
• Experience with Project Management Book of Knowledge (PMBOK), Agile or other Project Management approach.
• Strong leadership skills and ability to facilitate cross functional teams.
• Strong project management skills, ability to manage multiple projects at once.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred

• Master`s Degree or MBA / MHA / MPA / MPH.
• Six Sigma or Lean Sigma training/certification.
• Experience with Institute for Healthcare Improvement (IHI) quality improvement framework.

Licenses and Certifications Preferred

• CAPM, PMP or PgMP Certification.

Minimum rate of $79,601.60 Annually

The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer.

Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate.

The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to

Labor Market Data Compensation is benchmarked against market data to ensure competitiveness.

Experience Years of relevant work experience.

Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.

Skills Demonstrated proficiency in relevant skills and competencies.

Geographic Location Cost of living and market rates for the specific location.

Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.

Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.