Project Manager, Financial Benefits (opens in a new tab)

Justworks, Inc.; New York (NY); Hybrid; USD 98.000 - 122.000; Vollzeit

Zusammenfassung

Justworks, Inc. in New York City is seeking a Financial Benefits Project Manager to drive projects around 401(k) MEP and Benefits Billing, including medical/dental/vision and other employee benefits.

You will collaborate with cross-functional teams and external partners to optimize processes, ensure compliance, and deliver value to customers. The role requires strong program management skills, PMP/RPF credentials, and a keen eye for process improvement, risk management, and stakeholder

Qualifikationen

• 3-5 years of work experience in operations or project management
• PMP certification preferred
• RPF certification or equivalency required
• Experience with AI programs and automation applications
• Experience working with PEOs preferred
• Knowledge of benefits billing preferred
• Excellent written and verbal communication skills; skilled in presenting and hosting meetings, trainings, and knowledge-sharing sessions
• Technologically savvy; experience with utilizing multiple systems and software programs
• Familiarity with business process management activities (process mapping, improvement, implementation, etc.)
• Demonstrated leadership skills and ability to take initiative and work effectively on one’s own

Aufgaben

• Lead projects related to the 401(k) MEP and Benefits Billing
• Oversee onboarding and management of Medical, Dental and Vision, commuter and other benefits billing projects
• Engage with external auditors, fiduciaries and internal teams
• Ensure compliance with regulations for 401(k) and MEPs
• Shape and optimize processes and documentation across Benefits
• Manage customer risk, contributions, compliance and payroll information workflows
• Collaborate with stakeholders across departments to streamline operations
• Support annual audits and nondiscrimination testing
• Communicate updates across departments and with external partners
• Identify and report operational errors using risk data

Kenntnisse

3-5 years exp

PMP cert

RPF cert

AI & automation

PEO experience

Benefits billing

Communication skills

Tech proficiency

Process mapping

Leadership

Ausbildung

PMP certification preferred

RPF certification

Tools

Automation tools

Jobbeschreibung

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We’re united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

If this sounds like you, you’ll fit right in.

Who You Are

You have a knack for process innovation and project management and are a true specialist in Benefits. When collaborating with stakeholders to define requirements related to our 401(k) MEP and Benefits Billing, you should serve as an expert who can build solutions from scratch and think creatively to enhance team productivity and processes. You possess an ability to perform complex analysis, develop findings, and improve project operations critical to Financial Benefits.

As the Financial Benefits Project Manager, you will be tasked with developing processes and strategies to ensure that larger projects function and operate as intended. Your responsibilities will encompass onboarding, overseeing, and managing the new and existing projects related to both the 401(k) MEP and additional benefits billing, including Medical, Dental and Vision, commuter, voluntary benefits and more. Your role will require engagement with stakeholders from various sectors, including external auditors and partners, fiduciaries and internal teams, including the Retirement teams, the Benefits Billing team, Product and Engineering, Internal Audit, and Finance.

The Financial Benefits Project Manager will help shape both the MEP Retirement benefit and Benefits Billing at Justworks by managing projects related to customer risk, contributions, compliance, payroll information, reconciliation and process automation. This position will impact the operating procedures of the team by understanding customer and policy data and recommending process changes to ensure customer and PEO compliance.

At Justworks, we’re united by shared goals and shared motivations. These are best summed up in our company values, which are reflected in our product and in our team.

What You Will Work On

• Create and manage new and existing projects related to the 401(k) MEP Benefit and Benefits Billing including but not limited to:
• Quarterly and annual audits
• Documentation management
• End-of-Year Project
• Ongoing process and reconciliation automations
• New benefit billing onboarding and integration
• Ensure the success of analytical aspects of major projects such as the annual audit, nondiscrimination testing, and end-of-year processes.
• Work with the Financial Benefits teams to evaluate current processes and implement solutions to manual procedures.
• Work with teams and other PMs to ensure process documentation continuity across Benefits.
• Collaborate with stakeholders from government agencies, employer groups, and individuals to gather insights into industry challenges, requirements, and desired outcomes.
• Develop and implement strategies to optimize the efficiency and effectiveness of the 401(k) MEP and Benefits Billing to identify areas for improvement.
• Prioritize updates based on user feedback, regulatory changes, and technological advancements.
• Ensure compliance with relevant regulations and guidelines governing 401(k) and MEPs.
• Keep up to date with current employment security laws, policies, and procedures.
• Communicate across various departments to make recommendations on processes to improve the operational efficiency of the Operations team and the performance of the plan.
• Oversee all Financial Benefits related customer communications.
• Identify errors in operations by analyzing, collecting, and reporting risk performance and Financial Benefits data.
• Perform other related responsibilities as needed based on department and/or organizational needs.

How You Will Do Your Work

As a Project Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Ethical practice- the ability to integrate core values, integrity and accountability throughout all organizational and business practices.
• Clear communication- the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Analytical- uses a logical reasoning process to break down and work through a situation or problem to arrive at an outcome.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Qualifications

• 3-5 years of work experience in operations or project management
• Prior experience managing projects required; PMP certification preferred
• Retirement Plan Fundamentals (RPF) certification or equivalency required
• Understanding and experience utilizing AI programs and automation applications strongly preferred
• Experience working with PEOs preferred
• Knowledge of benefits billing preferred
• Excellent written and verbal communication skills; skilled in presenting and hosting meetings, trainings, and knowledge-sharing sessions
• Technologically savvy; experience with utilizing multiple systems and software programs
• Familiarity with business process management activities (process mapping, improvement, implementation, etc.)
• Demonstrated leadership skills and ability to take initiative and work effectively on one’s own

The base wage range for this position based in the NYC-metro area is targeted at $98,000.00 to $122,000.00 per year.

The base wage range for this position based outside the NYC-metro area is targeted at $92,000.00 to $114,000.00 per year.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [e-mail] . Your comfort and success matter to us, and we’re here to ensure an inclusive experience.

Just Be You

We’re committed to building a culture where everyone feels welcome, supported, and empowered to thrive. We believe that a wide range of perspectives, experiences, and identities strengthens our team and helps us create the kind of workplace—and world—we want to see.

We believe that in order to gather accurate demographic information we need to move beyond traditional questions about gender, race and ethnicity, and sexual orientation in favor of more inclusive and open-ended approaches. Of course, thinking around these areas is ever-evolving so, wherever applicable please feel free to select "I prefer to self-describe" and then elaborate so we can use your feedback to inform survey selections in the future.

Participation in this survey is completely optional. Any responses you choose to share will not be associated with your application and will not in any way be used in any hiring decision. We are collecting this information to deepen our understanding of our candidate pool and to continue to foster a welcoming and equitable hiring experience for all.

At Justworks, we are building an open, inclusive, and collaborative culture that values each person’s unique potential. We strive to help every Justworker grow with confidence in the collective service of our company, our community, and our customers.

We know that creating a truly inclusive workplace where everyone thrives is an ongoing journey—one that requires consistency, accountability, and shared commitment. We’re proud of the company we’re building together, one great Justworker at a time.