Project Manager - Digital Workflow Automation

Philadelphia PA; Philadelphia (Philadelphia County); Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Transit benefits

Parental leave

Health coverage

Wellness program

Paid time off

Retirement savings

Public Service Loan Forgiveness

Tuition discounts

Job summary

City of Philadelphia seeks a Project Manager to support the Digital Workflow Transformation Program, coordinating cross-departmental projects that digitize and streamline processes with low-code/no-code apps like Quickbase.

You will translate business needs into digital solutions, manage work plans and budgets, monitor progress, and ensure on-time delivery while liaising between technical teams and city leadership.

Qualifications

• Three years of experience managing project relationships with stakeholders.
• Experience with Quickbase or other low-code/no-code platforms preferred.
• Ability to translate business needs into digital solutions and coordinate across departments.

Responsibilities

• Develops and manages cross-departmental projects to improve public sector efficiency.
• Prepares work plans, budgets and funding recommendations for CAO projects.
• Monitors project progress, performance, costs and contracts.
• Designs collaborative processes to facilitate stakeholder productivity for optimal outcomes.
• Ensures adherence to laws, regulations, policies and guidelines for assigned projects.
• Provides technical assistance to staff to support project implementation.
• Serves as liaison to City leadership, community groups and other institutions.
• Prepares materials updating leadership on project development status.

Skills

Organizational skills

Strong communication

Policy analysis

Technical aptitude

Flexible/adaptive

Low-code/no-code

Education

IT design-related degree

Tools

Quickbase

Job description

Position Summary

The Project Manager supports application development requests through the City’s Digital Workflow Transformation Program. The Digital Workflow Transformation Program helps City departments digitize and streamline administrative processes by creating custom, digital applications using a variety of low-code/no-code software.

The Project Manager reports to the Senior Project manager and assists in coordinating and managing technology-focused projects that improve business processes and service delivery across City departments. This role works closely with stakeholders to understand business needs, document requirements, support IT initiatives, and ensure projects are delivered on time and within scope.

Acting as a liaison between technical teams and business users, this position plays a key role in translating operational needs into effective digital solutions.

Duties and Responsibilities

• Develops and manages cross-departmental projects involving efforts to improve public sector efficiency and process improvement.


• Prepares work plans, budgets and funding recommendations for CAO projects


• Monitors and manages project progress, performance, costs and contracts.


• Designs collaborative processes to facilitate the productivity of project stakeholders for optimal outcomes.


• Ensures adherence to laws, regulations, policies, procedures, codes and guidelines relating to assigned projects.


• Provides technical assistance to staff as needed to support project implementation.


• Serves as project contact point to provide information to relevant stakeholders, including City leadership, community groups, and other institutions.


• Prepares material for updating and commuting to leadership about projects and their development status.

Knowledge, Skills and Abilities

• Organized: Demonstrated ability to manage multiple projects, estimate timelines, adapt project approaches to unforeseen challenges, work under pressure, and meet deadlines.


• Action-Oriented: Ability to identify opportunities, navigate barriers, work independently, and develop solutions that enhance City processes and deliverables.


• Flexible and Adaptive: Comfortable with change and able to learn from feedback and evolving requirements.


• Strong Communicator: Effective at engaging stakeholders and conveying project information clearly.


• Policy Analysis: Ability to consider policy implications in project planning and implementation.


• Technical Aptitude: Experience with or interest in low-code/no-code platforms such as Quickbase or similar application development tools.


• An IT design-related degree or relevant technology industry experience.


• Minimum of three (3) years of experience managing project relationships with colleagues, clients, and project stakeholders.


• Experience using and building applications with the software Quickbase, or other low-code/no code platforms is preferred.


• Knowledge of City of Philadelphia government and/or experience working across City departments is a strong plus.

Salary Range: $75,419 - $80,000

Benefits

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.


• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.


• We offer Comprehensive health coverage for employees and their eligible dependents.


• Our wellness program offers eligibility into the discounted medical plan


• Employees receive paid vacation, sick leave, and holidays


• Generous retirement savings options are available


• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.


• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non‑medical, non‑emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient‑facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at [phone removed] or send an email to [email removed].

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx