Project Manager/Coordinator SaaS

NMS Recruit; Mold (WA); Hybrid; USD 54,000 - 65,000; Full time

Benefits offered by this job

Holiday entitlement 23 days

Birthday off

Training and development plan

Company pension

Health & wellbeing programme

Life insurance

Employee discount

Early finish on Fridays

Job summary

NMS Recruit invites experienced Project Manager/Coordinators to join its award-winning Sage Partner team in Mold. The role is hybrid, requiring attendance at the head office 2 days per week to drive delivery and client engagement.

You will manage end-to-end projects, coordinate consultants, and ensure successful go-lives while maintaining client satisfaction within a defined commercial framework.

Qualifications

• 1+ years of experience in a project management or similar delivery role.
• PRINCE2 Practitioner, PMP, or equivalent project management qualification (or working towards one) - Desirable
• Experience using ClickUp, Asana, Jira, or other project management tool - Desirable
• Competency in Microsoft applications including Word, Excel, Power Point, Outlook, and SharePoint

Responsibilities

• Lead the delivery of financial software solutions for our growing client base, owning end-to-end project lifecycle from initiation to go-live.
• Act as the primary contact for clients and coordinate a team of consultants to deliver technical aspects.
• Build trusted relationships, manage expectations, and keep stakeholders informed at every stage.
• Take ownership of multiple concurrent projects, directing and coordinating the consultant team to ensure on-time delivery and quality.
• Provide administrative support and maintain project documentation and controls.

Skills

PRINCE2 Practitioner

PMP

ClickUp

Asana

Jira

Microsoft Office

Tools

ClickUp

Asana

Jira

Job description

NMS Recruit are seeking experienced Project Manager/Project Coordinators for an award-winning Sage Partner with a rapidly expanding team that help SMEs and mid-size organisations transform the way they work with innovative accounting software solutions. Fixed Term Contract of 6 or 12 months will also be considered.

You will be a highly motivated individual with a passion for helping customers, who loves technology and wants to grow and develop. This is a Hybrid role and the Successful Candidates will be required to attend the Head Office in Mold, Flintshire 2 days a week.

Responsibilities

To lead the delivery of financial software solutions for our growing client base. You will own the end-to-end project lifecycle - from initiation through to successful go-live - acting as the primary point of contact for clients and coordinating a team of consultants to deliver the technical aspects of each engagement. This role requires a blend of strong project management discipline, excellent interpersonal skills, and a genuine interest in finance, accounting, and the products we implement.

You will be hands-on with customers throughout the project - building trusted relationships, managing expectations, and keeping stakeholders informed and engaged at every stage. If you thrive on being accountable, enjoy leading teams, and take pride in delivering projects that genuinely transform the way our clients work, we want to hear from you.

This is a hands-on Digital Transformation role within a fast-paced Sage Partner environment. You will take ownership of multiple concurrent projects, directing and coordinating the work of our consultant team to ensure technical deliverables are completed on time and to the required standard, while maintaining a high degree of customer satisfaction within a defined commercial framework.

If you enjoy the challenge of managing competing priorities, love working closely with customers, and want to be part of a team that is genuinely making a difference for growing businesses, this role is for you!

• Leading end-to-end project planning, resource scheduling, and the production of clear project reporting and status updates for customers and internal stakeholders
• Maintaining and monitoring project plans, project schedules, work hours, and budgets
• Proactively managing project controls including the formal change request process - assessing, logging, and communicating scope changes - and overseeing project budgets to ensure delivery within agreed financial parameters
• Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project and that project deadlines are met, according to internal policies
• Documenting and following up on important actions and decisions from meetings
• Acting as the primary point of contact for customers throughout the project lifecycle - proactively managing the client relationship, setting clear expectations, communicating progress, and resolving issues promptly and professionally
• Coordinating and directing the work of a team of consultants responsible for the technical delivery of projects, ensuring workstreams are clearly assigned, dependencies are managed, and quality standards are met
• Providing administrative support as needed
• Proactively engaging with internal business stakeholders to identify opportunities to improve project delivery processes, sharing insights, gathering feedback, and helping to embed consistent best practice across the organisation

Experience

• Very positive approach and great customer service
• 1+ years of experience in a project management or similar delivery role
• PRINCE2 Practitioner, PMP, or equivalent project management qualification (or working towards one) - Desirable
• Resource and Diary Management knowledge
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team
• Experience using ClickUp, Asana, Jira, or other project management tool - Desirable
• Competency in Microsoft applications including Word, Excel, Power Point, Outlook, and SharePoint
• Ability to work on tight deadlines
• Commitment to self-directed learning and continuous professional development, including proactively building knowledge of the finance and accounting sector and staying current with product and solution developments relevant to our clients' needs

Benefits

• Up to £45,000 DOE
• 23 days' holiday plus bank holidays and your birthday off.
• Training and career development plan
• Early finish two Fridays a month
• Company pension
• Employee discount
• Health & wellbeing programme
• Life insurance

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