Project Manager, Commercial

Energy Trust of Oregon; Portland (OR); Hybrid; USD 70,000 - 104,000; Full time

Benefits offered by this job

Health/dental/vision insurance

401(k) with company 6% contribution

TriMet pass

Work-from-home flexibility

Laptop provided

Paid vacation/holidays/sick days

Volunteer hours

Employee assistance program

Career advancement opportunities

Great colleagues and culture

Job summary

Energy Trust of Oregon seeks a Project Manager – Commercial to coordinate day-to-day delivery of multifamily offerings and oversee contractors under the Commercial Program Managers. You will ensure consistency across teams, identify process gaps, and implement improvements to enhance efficiency, customer experience, and fund compliance.

You’ll report to the Program Manager – Commercial and may work with partners across Oregon/Washington, with quarterly in-person commitments at the Portland

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Three years of project, contract, or program initiative management experience.
• Ability to direct and work with contracted organizations and partners.
• Excellent interpersonal communication and writing abilities.
• Apply equity lens to policies, procedures, and data; interact respectfully with diverse groups.
• Strong time-management to meet deadlines while balancing priorities.
• Collaborate with multidisciplinary teams and community partners.
• Proactive, transparent communication on progress, risks, and changes.
• Customer service skills and proficiency with common MS Office tools.

Responsibilities

• Coordinate with Program Managers to manage offers, strategies, and engagement for multifamily customers.
• Track and report monthly, quarterly, and annual goals, KPIs, milestones, and deliverables; ensure contract requirements and service standards.
• Oversee program implementation with contractors to support projects and initiatives.
• Resolve customer, community partner, and trade ally complaints with internal and external teams.
• Foster collaboration across teams to ensure consistent customer experience.
• Apply best practices in project management and quality assurance across resources.
• Contribute to program strategy development as directed by Program Managers.
• Support community organizations and affordable housing partners; maintain relationships.
• Work with operations to track customer participation and use data to improve design.

Skills

Interpersonal communication

Time management

Collaboration

Customer service

Equity awareness

Initiative

Written communication

Multidisciplinary teamwork

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Excel

Teams

PowerPoint

Word

Job description

Position: Project Manager – Commercial

Reports to: Program Manager - Commercial

Compensation: Competitive starting salary: $70,200 - $78,600 commensurate with skills and experience, Full Pay Range: $70, 200 - $103,800

*Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications in the pay equity assessment to determine equitable salary placement. Candidates should expect compensation offers within the starting compensation range. The full pay range is included to show the potential earnings for this position with sustained high performance.

Employment Classification: Full Time, Exempt

Anticipated Start Date: As soon as possible, position is open until filled.

Application Date: 11/01/2026

Office Location: Portland Metro Area, Oregon, USA

About Energy Trust of Oregon

Energy Trust of Oregon is an independent nonprofit organization dedicated to energy efficiency and renewable energy development. We serve Oregon customers of Portland General Electric, Pacific Power, NW Natural, Cascade Natural Gas and Avista, and SW Washington customers of NW Natural. Year over year Energy Trust is recognized as one of the 100 Best Nonprofits to Work for in Oregon.

Our Vision

Clean, affordable energy for everyone.

Our Commitment to Diversity

We recognize the lack of diversity in our industry, and we actively seek to address it with our hiring and retention practices as well as our values. We believe every person and their lived experience is integral to building a vibrant culture and delivering effective services to all customers we serve. We are committed to the principles of diversity, equity and inclusion, and we encourage candidates with diverse backgrounds and experience to apply.

Our Location

Energy Trust provides a range of work location options, including remote, hybrid and in-office work. This position will represent Energy Trust in public settings and potentially at community events. We are open to candidates who live throughout Oregon and Washington.

What We’re Looking For:

The Project Manager – Commercial is responsible for coordinating and supporting the day-to-day delivery of the Energy Trust of Oregon Existing Multifamily offerings. This position will support management of external contractors under the supervision of the Commercial Program Managers.

The Project Manager – Commercial ensures consistency across internal and external teams and spearheads initiatives to streamline and enhance program design and delivery by identifying process gaps, recommending improvements, and supporting implementation to improve efficiency, customer experience, and compliance with ratepayer funds. This role involves collaborating closely with key stakeholders from other departments and aligning shared goals. This individual reports to the Program Manager – Commercial.

This position is expected to report to the Portland office quarterly at a minimum for all staff and other in-person meetings.

What You’ll Do:

• Coordinate with Program Managers to manage offers, strategies, and approaches designed to engage multifamily customers.
• Work with Program Delivery Contractor to track and report on monthly, quarterly, and annual goals, Key Performance Indicators (KPIs), milestones, metrics, and deliverables for the multifamily offerings, ensuring contract requirements are met and customer service standards are applied.
• Provide delegated oversight of program implementation with contractors to support projects and program initiatives.
• Coordinate with internal teams and implementation contractors to ensure timely resolution of customer, community partner, and trade ally complaints.
• Facilitate collaboration across teams and offers to support transparent communication, positive working relationships, and consistent customer experience.
• Coordinate program initiatives, applying best practices for project management and quality assurance, bringing in other resources from around the organization as needed to ensure efforts meet internal and external financial, audit, equity, evaluation, and communication requirements.
• Contribute to program strategy development as directed by Program Managers.
• Support community-based organizations and affordable housing partner activities in multifamily, maintaining working relationships with Energy Trust staff and program implementers.
• Work with operations teams to ensure appropriate tracking of customer participation and use data to improve program design.
• Maintain positive and streamlined customer experience by ensuring offers in outreach, marketing, and customer communication.
• Coordinate with marketing staff and ensure program materials and website content are kept up to date.
• Coordinate with internal and external outreach staff to maintain open lines of communication and collaboration, including scheduling and facilitating regular cross-team meetings.
• Maintain accurate and organized records of project information.
• Perform all functions of the job in a safe manner.
• Perform other job-related duties as assigned.

SUPERVISORY RESPONSIBILITY

• This position may direct the work of external and agency contractors.
• This position may direct the work of interns and/or temporary agency employees.

What You’ll Need:

• Bachelor’s degree in communication, engineering, science, race and ethnicity studies, economics, urban planning/community development, or other relevant subject, or equivalent professional experience.
• Three years of experience managing projects, contracts, and/or program initiatives from initiation to completion.
• Ability to direct and work alongside contracted organizations and partners.
• Excellent interpersonal communication skills and writing abilities.
• Ability to apply equity lens to policies and procedures, manage diversity, equity, and inclusion program data, and interact respectfully and effectively with diverse colleagues, customers, and community members.
• Time-management capacity to meet deadlines while balancing competing priorities. and keeping deliverables on track and within scope.
• Demonstrated ability to collaborate within and lead multidisciplinary, cross-functional teams.
• Experience working in collaborative settings with community-based organizations.
• Initiative-taking and transparent communication approach to progress, risks, and changes.
• Experience or interest in applying equity lens to decision making.
• Customer service skills.
• Strong knowledge of Microsoft SharePoint, Excel, Teams, PowerPoint, and Word software applications.

Preferred Qualifications:

• Demonstrated success integrating equity principles into projects and programs.
• Familiarity with the energy efficiency industry.
• Understanding of multifamily market segment, property management, and their operations.
• Facilitation skills and experience working with multidisciplinary internal project teams and external community partners.
• Technical aptitude and/or understanding of energy efficiency technologies.
• Experience with energy efficiency measure development.
• Familiarity with project management software such as Smartsheet and Asana.

The above information is designed to outline the major functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.

What You’ll Get:

• Health/dental/vision insurance
• Employer sponsored and paid life/disability.
• 401(k) with a company contribution of 6% of your salary after 90 days of employment
• TriMet pass.
• Access to health and dependent FSA/HSA accounts
• Generous paid vacation, holidays, and sick days
• Paid volunteer hours
• Employee assistance program
• Career advancement opportunities
• Great colleagues and culture
• Flexibility to work from home and/or an office space at the Portland, OR location.
• Work from home laptop provided.

Read more about our benefits here

All offers of employment are conditional pending the successful completion of a background check (which may include employment verification, education verification, criminal history, motor vehicle record) and reference checks.

Do not meet every single requirement? Studies have shown that candidates from certain demographics are less likely to apply to jobs unless they meet every single qualification—for example, women and People of Color. At Energy Trust we are dedicated to building a diverse, inclusive, and authentic workplace—if you are excited about this role but your experience does not align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles.

Energy Trust of Oregon is committed to providing equal employment opportunity for all persons regardless of race (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.

We will provide reasonable accommodation throughout the application, interview, and employment process. If you require reasonable accommodation, contact us. Energy Trust of Oregon is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, termination, working conditions, compensation, benefits, and other terms and conditions of employment.

Energy Trust is committed to pay equity. Energy Trust is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate based on protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants based on their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training.

www.energytrust.org