Project Manager, Client Delivery

Virginia Economic Devel Partnership; Richmond (VA); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Richmond office

Travel opportunities

Job summary

The Virginia Economic Development Partnership (VEDP) is seeking a Project Manager, Client Delivery to support the Talent Accelerator service delivery teams by managing the project structure, processes, tracking, reporting, coordination, and escalation needed to keep client-facing projects organized and moving forward.

This role provides the project management framework, operational visibility, and process consistency enabling teams to focus on delivering high-quality client service.

Qualifications

• Minimum of 5 years of project management experience in a client-facing environment.
• Experience interfacing with executives in business, industry, or government.
• Familiarity with reporting tools, dashboards, and BI applications.

Responsibilities

• Maintains accurate project data within organizational business systems and reporting platforms.
• Develops and distributes project status reports, dashboards, and portfolio-level reporting that provides clear visibility into progress, risks, capacity, and operational performance.
• Supports leadership with reporting and analytics related to project progress, resource utilization, delivery commitments, and operational metrics.
• Coordinates process-related activities across internal teams, training providers, and client stakeholders to support smooth handoffs and consistent communication.
• Applies traditional and Agile project management tools and routines, as appropriate, to support project structure, visibility, and team coordination.
• Escalates significant risks, concerns, or decision points to appropriate leaders with a solution-oriented approach.
• Ensures standardized project management processes, tools, routines, and expectations are followed across client-facing work.
• Monitors workloads, resource utilization, delivery commitments, and scheduling demands to provide operational visibility.

Skills

Project management

PMP certification

Agile

Stakeholder management

Communication

Problem-solving

Tools

Microsoft Office Suite

Reporting tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager, Client Delivery

3 days ago Requisition ID: 1793

The Virginia Economic Development Partnership (VEDP) is seeking a Project Manager, Client Delivery to support the Talent Accelerator service delivery teams by managing the project structure, processes, tracking, reporting, coordination, and escalation needed to keep client-facing projects organized and moving forward. This role provides the project management framework, operational visibility, and process consistency enabling teams to focus on delivering high-quality client service.

The Project Manager develops and manages the consistent use of standard tools, routines, and expected project protocols to ensure client-facing delivery teams and their work are organized, visible, and on track. The role develops, communicates, and maintains standardized project plans, timelines, milestone trackers, action-item logs, decision logs, risk and issue registers, status reporting cadences, meeting routines, data entry standards, and escalation protocols.

Responsibilities:

• Maintains accurate project data within organizational business systems and reporting platforms
• Develops and distributes project status reports, dashboards, and portfolio-level reporting that provides clear visibility into progress, risks, capacity, and operational performance
• Supports leadership with reporting and analytics related to project progress, resource utilization, delivery commitments, and operational metrics
• Supports multiple client-facing projects by coordinating project process activities, maintaining visibility into milestones, and helping delivery teams stay organized and aligned
• Coordinates process-related activities across internal teams, training providers, and client stakeholders to support smooth handoffs, timely follow-up, and consistent communication
• Applies traditional and Agile project management tools and routines, as appropriate, to support project structure, visibility, and team coordination
• Supports consistent client communications in partnership with delivery leads and project teams throughout client-facing engagements
• Helps delivery teams prepare project updates, progress reports, meeting materials, and follow-up documentation that reinforce clarity and accountability
• Escalates significant risks, concerns, or decision points to appropriate leaders while maintaining a solution-oriented approach
• Ensures standardized project management processes, tools, routines, and expectations are consistently followed across client-facing work
• Participates in continuous improvement initiatives focused on scalability, quality, consistency, and service delivery support
• Monitors workloads, resource utilization, delivery commitments, and scheduling demands across the project portfolio to provide operational visibility to project leads and management
• Analyzes workload trends and project demands to provide recommendations to support planning, prioritization, and resource balancing decisions
• Identifies, documents, and monitors risks, issues, dependencies, and decision points that may affect project progress or delivery team execution

Skills:

• Mission focused with deep commitment to making a positive impact
• Considerable knowledge of the Talent Accelerators’ practices and procedures
• Experience managing multiple concurrent projects against competing priorities
• Experience working with cross-functional teams
• Strong understanding of both traditional project management methodologies and Agile principles
• Excellent organizational, communication, and stakeholder management skills
• Strong problem-solving and decision-making capabilities
• Strong written and verbal communication skills
• Ability to work effectively in a fast-paced environment
• Demonstrated ability in using software packages, such as Microsoft Office Suite in a Windows environment
• Project Management Professional (PMP) certification or ability and desire to obtain PMP within the first year of employment
• Agile certification (PMI-ACP, Scrum Master, Agile Practitioner, or equivalent and preferred)

Experience:

• Minimum of 5 years of project management experience in a client-facing environment required
• Work experience interfacing with business/industry/government executives
• Experience in workforce development, technical training, manufacturing training, or learning and development environments
• Familiarity with resource planning and portfolio management practices
• Experience with reporting tools, dashboards, and business intelligence applications

This is a hybrid position based in VEDP’s Richmond office and requires employees to work in the office at least three days per week.

A valid Virginia driver’s license is required with occasional domestic/international travel to client sites.

Being authorized to work in the U.S. is a precondition of employment. VEDP uses the E-Verify system and does not provide sponsorship.

Salary Range: $90,000-$105,000. Application deadline: October 23, 2026.

VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, genetics, or against otherwise qualified individuals with disabilities. It is VEDP’s intent that its employment and personnel policies and practices conform to all applicable federal, state, and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1-804-545-5634 or [e-mail]. TDD 1-800-828-1120.