Project Manager, Business Process & Systems

ForTec Medical, Inc.; Hudson (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Health & Wellness program

401(k) with company match

Employee referrals & rewards

Job summary

ForTecMedical is seeking an experienced Project Manager in IT to lead business process and systems initiatives across departments. This role focuses on optimizing processes, documenting requirements, and delivering enterprise-wide improvements aligned with strategic objectives.

Collaboration with business leaders, IT Architecture, and engineering is essential to success. The role involves overseeing discovery, planning, UAT, and rollout activities, ensuring measurable outcomes and value

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Information Systems, or a related field.
• 7+ years of progressive professional experience in business operations, project management, process improvement, or a related field.
• Experience managing projects or cross-functional initiatives, coordinating stakeholders, deliverables, timelines, and priorities.
• Experience collaborating across business functions and utilizing business analysis, process mapping, project management, and Microsoft 365 tools.
• Strengths in business process analysis, process improvement, project management, requirements development, future-state solution design, or related disciplines.
• Working knowledge of enterprise business systems, with the ability to understand system functionality, integrations, data flows and business impacts.
• Experience in a complex, multi-location, or growing organization preferred.

Responsibilities

• Manage assigned initiatives and projects throughout their lifecycle, from discovery and planning through implementation and close.
• Coordinate activities across business stakeholders, SDI team members, IT Architecture, Engineering, and external partners to ensure clear requirements and responsibilities.
• Coordinate business validation and User Acceptance Testing (UAT) with appropriate stakeholders.
• Support rollout planning, communication, training, change management, and evaluation of business outcomes.
• Lead current-state discovery, analysis, and documentation of workflows, rules, roles, and system interactions.

Skills

Project management

Business analysis

Process improvement

Requirements development

Future-state design

Stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration, Operations Management, Information Systems

Tools

Microsoft 365

Job description

Project Manager, Business Process & Systems

• Full-time
• Department: IT

ForTecMedicalis an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec’s commitment to excellence, integrity, and positive culture defines our organization. Join us in shaping the future of healthcare while growing your career in a supportive, mission-focused environment.

What We Offer:

At ForTec, caring for others starts with caring for our team. That’s why our benefits go beyond the basics:

• Paid Time Off:Company-paid holidays, a floating holiday, and generous paid time off.
• Health & Wellness Support:Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
• Future Planning:401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
• Extras That Matter:Free Teladoc account, employee assistance programs.Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.

We are seeking an experienced Business Process & Systems Project Manager responsible for leading assigned initiatives and projects that improve business processes, optimize systems, and support the organization's strategic objectives. Working collaboratively with business leaders, subject matter experts, IT Architecture, Engineering, and other SDI team members, the role ensures solutions are evaluated from an enterprise perspective and aligned with business priorities. This position is accountable for managing assigned projects throughout their lifecycle, from initial discovery and business analysis through implementation, business acceptance, and evaluation of outcomes.

Departmental Systems Analysis & Optimization:

• Develop and maintain a strong understanding of the organization's business systems, their functionality, and how they support business processes across departments.
• Evaluate how existing systems are utilized, identifying opportunities to improve efficiency, effectiveness, and alignment with business needs while reducing manual workarounds, duplicate data entry, and inefficient workflows.
• Analyze business challenges to determine whether improvements require changes to processes, systems, data, or user practices, while prioritizing optimization of existing systems before recommending new technology solutions.
• Identify gaps in business process, system configuration, and data ownership; work with appropriate business and IT leaders to establish and document clear responsibilities.

Business Process Leadership & Continuous Improvement:

• Collaborate with business leaders and subject matter experts to understand business objectives, operational challenges, and opportunities for improvement.
• Lead current-state business process discovery, analysis, and documentation, including workflows, business rules, roles, responsibilities, and system interactions, using appropriate methodologies and tools.
• Facilitate future-state process design that addresses business objectives, incorporates stakeholder input, and considers cross-functional impacts and dependencies.
• Proactively identify and document process inefficiencies, deficiencies, risks, and improvement opportunities; evaluate potential business impacts and benefits and communicate findings and recommendations to appropriate stakeholders.
• Translate business process findings and future-state designs into documented business requirements. Recommend practical, sustainable improvements and collaborate with business stakeholders to establish measurable outcomes and evaluate results.

Strategic Initiative Development & Evaluation:

• Collaborate with appropriate business leaders to evaluate improvement opportunities identified through SDI analysis and recommend consideration as strategic initiatives when warranted.
• Support the preparation and presentation of Strategic Initiative Briefs and related materials for leadership review, approval, and prioritization.

Project Initiation & Delivery Coordination:

• Manage assigned initiatives and projects throughout their lifecycle, from discovery and planning through implementation, business acceptance, and project closure.
• Coordinate activities across business stakeholders, SDI team members, IT Architecture, Engineering, and external partners to ensure project requirements, dependencies, and responsibilities are understood and addressed.
• Coordinate business validation and User Acceptance Testing (UAT), ensuring appropriate stakeholders participate and formal business acceptance is obtained.
• Collaborate with business owners and implementation teams to support rollout planning, communication, training, organizational change, and evaluation of business outcomes.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Information Systems, or a related field, or an equivalent combination of education and relevant practical business experience.
• Minimum of 7 years of progressive professional experience in business operations, project management, process improvement, business analysis, or a related field, including substantial practical business experience.
• Experience managing projects or cross-functional initiatives, including coordinating stakeholders, deliverables, timelines, and priorities.
• Experience collaborating across business functions and utilizing business analysis, process mapping, project management, and Microsoft 365 tools.
• Demonstrated strengths in business process analysis, process improvement, project management, requirements development, future-state solution design, or related disciplines.
• Working knowledge of enterprise business systems, with the aptitude to understand system functionality, integrations, data flows, and business impacts.
• Experience in a complex, multi-location, or growing organization preferred.

What You Need to Be Successful

• Demonstrated understanding of how business processes, people, systems, and data interact to support organizational objectives.
• Strong analytical, critical-thinking, and problem-solving abilities, with the curiosity to question assumptions and identify underlying business challenges.
• Sound business judgment and the ability to evaluate opportunities and decisions from an enterprise-wide perspective.
• Ability to independently organize, prioritize, and manage multiple initiatives while maintaining accountability for commitments and results.
• Excellent communication, listening, facilitation, and relationship-building skills, with the ability to influence stakeholders and build consensus across organizational levels without direct authority.
• Strong attention to detail, organizational skills, and commitment to producing accurate, clear, and useful documentation.
• Self-motivated, adaptable, and proactive, with a willingness to learn, explore new approaches, and operate effectively in evolving environments.

Certificates

• Professional certifications in project management, business analysis, or process improvement (such as PMP, Lean Six Sigma, or equivalent credentials) preferred

All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.