Project Manager, Business Operations

Platinum Commerce; Beverly Hills (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) plan

Paid time off

Top-tier equipment

Job summary

Platinum Commerce in Beverly Hills seeks a Project Manager, Business Operations to own day-to-day work for the executive team. You’ll build brand-facing decks, run outbound and CRM ops, and manage partner/vendor correspondence while coordinating across 9+ live studios and marketplace channels.

The role blends strategic and administrative tasks; the right candidate thrives on variety and delivering tangible results in a fast-moving agency environment on-site near Rodeo Drive.

Qualifications

• 2+ years in operations, account coordination, executive support, or agency services in ecommerce or digital marketing.
• Can manage a high volume of unrelated tasks and explain the system used to stay organized.
• Fast learner of new software; comfortable with CRMs, spreadsheets, and marketplace centers.
• On-site in Beverly Hills, CA.

Responsibilities

• Build brand-facing decks and documentation for clients and partners.
• Run outbound and CRM operations to support sales and campaigns.
• Handle partner and vendor correspondence and coordination with live studios.
• Coordinate across live studios and marketplace channels; chase open items to closure.

Skills

Operations experience

Executive support

CRM proficiency

Microsoft Office

AI tools

Tools

CRM systems

Excel

Outlook

PowerPoint

Claude / ChatGPT

Job description

Company Description

Platinum Commerce is one of the fastest growing social commerce agencies that represents leading brands like Vitamix and Samsung on TikTok Shop. We are a full-service, end-to-end partner that helps brands grow on leading marketplaces such as TikTok Shop, Walmart, eBay, and Target+. We're headquartered a block away from Rodeo Drive in Beverly Hills, California, where we operate 9+ live studios that run close to 24/7.

Role Description

We're seeking a Project Manager, Business Operations to work directly with the executive team and own the day-to-day work that keeps the agency moving. This on-site Beverly Hills role is deliberately broad: you'll build brand-facing decks and documentation, run our outbound and CRM operations, handle partner and vendor correspondence, coordinate across our live studios and marketplace channels, and chase the open items that stall between teams until they're closed. The job swings from strategic to administrative in the same afternoon, and the person who thrives here is energized by that range rather than looking for a single lane. If you're the one people hand things to because they know it'll actually get done, this is your role.

Qualifications

• 2+ years in operations, account coordination, executive support, or agency services, ideally in ecommerce or digital marketing.
• You've run a high volume of unrelated tasks at once and nothing went quiet. You can explain the system you used to keep it that way.
• You pick up new software fast. CRMs, spreadsheets, marketplace seller centers, project tools; nobody is going to train you on each one.
• You're proficient in Microsoft Excel, Outlook, PowerPoint, AI Tools like Claude Code or ChatGPT.
• Comfortable in a fast-moving environment where priorities shift with the business.
• Able to work on-site in Beverly Hills.
• $55,000-$85,000 base salary, depending on experience.
• Comprehensive health, dental, and vision coverage.
• 401(k), paid time off, and top-tier equipment.
• On-site at our Beverly Hills HQ, a block from Rodeo Drive, in a fast-moving, creative environment alongside 9+ live studios running nearly 24/7.
• Direct exposure to every part of the business, at one of the fastest-growing social commerce agencies.
• Platinum Commerce is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace for everyone.