Project Manager - Automation

Baker Group; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading automation company seeks a candidate in Louisville, Kentucky to manage customer relationships and automation projects. Responsibilities include coordinating project execution, providing sales support, and ensuring customer satisfaction. Candidates must have a Bachelor's degree in a relevant field and experience with Automation and HVAC systems. This role requires strong communication and project management skills, along with the ability to travel as necessary. Join a collaborative environment focused on business growth and client engagement.

Qualifications

• Bachelor's degree in a relevant field is required.
• Experience in Automation and HVAC systems is a must.
• Successful background check and drug test are prerequisites.

Responsibilities

• Develop relationships with customers to support business growth.
• Manage projects from design to implementation ensuring customer satisfaction.
• Attend meetings and provide updates on project progress.

Skills

Building automation systems

Customer relationship management

Team collaboration

Communication skills

Project management

Education

Bachelor’s degree in Construction Science, Management, or Engineering

Job description

Purpose

Create and develop relationships supportive of the Baker Group mission statement with employees, internal and external customers. Additionally, provide opportunities to increase business unit revenues by marketing and cross‑selling products and services provided by Baker Group. This includes, but is not limited to, temperature controls and security systems. Manage projects in a manner that complements all facets of the project from design to owner training. Maintain and grow the “Customer for Life” concept for existing and new customers.

Sales Support Responsibilities

• Provides sales support as needed to secure potential sales, reviews estimates as required, initiates sales/ops turnovers and documents scope, reviews control submittals and reestimates, assists in scheduling, revenue forecasting.
• Prices all change orders ensuring customer labor rates/markups are met.
• Provides reviews/goals of ops team members.
• Responsible for execution coordination, project documentation, project financials, and customer satisfaction. Performs related work as required.

Essential Functions and Responsibilities

• Understand building automation systems.
• Offer and implement solutions to customers through engineering and field personnel.
• Continuously develop relationships with existing customers and pursue opportunities which provide long‑term customer relationships and revenue opportunities, cross‑sell and cold call.
• Educate customers on Baker Group capabilities not only in the building automation business, but also cross‑selling capabilities for revenue opportunities within other business units.
• Develop solutions for customers utilizing internal estimating software and standard product selections. Review with Baker Group team members solutions prior to submitting to customer – make sure we can deliver what we are selling.
• Act as account manager or single point of contact with customer during project execution.
• Attend scheduling meetings with Operations Manager – assist with scheduling field labor.
• Attend internal and external project meetings, provide oral and written communication on information requests, proposal requests, coordination, submittal reviews, etc.
• Initiate turnover meetings to engineering and field discussing project scope, safety, timelines, etc.
• Procure subcontracts for installation – use procurement documented format when obtaining multiple bids.
• Utilize company standard documents for business development, pre‑proposal checklists, turnovers, subcontracts, purchase orders, warranty, etc.
• Manage projects to ensure financial success of the project.
• Accurate daily time and equipment reporting.

Minimum Education & Experience

• Bachelor’s degree in Construction Science, Construction Management, Engineering preferred.
• Experience in Automation and HVAC systems.
• Experience in estimating/managing automation projects, building and growing customer relationships.
• Willing to travel and/or relocate.
• Successfully pass drug test and background investigation as a contingency for employment.

Certificates, Licenses, Registrations

• Valid driver license with good driving record.

Competencies

• Entrepreneurial spirit.
• Positive attitude.
• Team player, collaborative with the group.
• Ability to develop and maintain long‑term relationships.
• Communication skills; direct with customers, construction team, and internal.
• Knowledge of building automation systems.

Environmental Adaptability

• Normal office conditions.

Equal Opportunity Employer

Baker Group is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, HR-OneSource will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective employees and incumbents to discuss potential accommodations with the Employer.