Project Manager 3-USA-CRP

Diversified; Richmond (VA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical plan options

Dental & vision coverage

401k with company match

Paid time off

Life insurance

Job summary

Diversified is seeking a Senior Project Manager for Electronic Security Systems (ESS) to oversee large-scale ESS projects from initiation to closure. You will manage scope, schedule, budget, quality, and client satisfaction, coordinating cross-functional teams and stakeholders.

The role requires 5+ years in project management within commercial construction or ESS, strong communication, and the ability to drive issues to resolution. Travel up to 25% and a client-facing focus are essential.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 5+ years PM experience in commercial construction or ESS.
• Ability to manage cost, schedule, quality and client satisfaction.
• Experience with repeatable processes and CPI for improvements.
• Knowledge of PMP methodologies and best practices.
• Experience with enterprise-level clients and vendor coordination.
• Travel up to 25% and valid driver's license.

Responsibilities

• Lead delivery of physical security systems by managing scope, schedule and budget.
• Collaborate in design reviews and field documentation.
• Develop schedules, baselines, and communicate deviations to clients.
• Coordinate field verification, quality control and readiness of sites.
• Monitor budgets, costs, margins and take corrective actions for profitability.
• Maintain strong client relationships and proactive communications.
• Provide turnover, training, and support to teams; ensure successful project closeout.

Skills

PM experience

Process improvement

Waterfall scheduling

Client-facing

Tech savvy

Enterprise clients

Agile in waterfall

PMP knowledge

Travel 25%

Driver's license

Education

Bachelor's degree or equivalent experience

Job description

About Diversified

Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.

What to Expect

At Diversified, you'll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you're ready to grow, create, and make an impact, Diversified is the place to do it.

Candidates for this role should have Electronic Security Services Experience!

How You'll Contribute

As a Senior Project Manager in Electronic Security Systems (ESS), you oversee all aspects of project execution-including scope, schedule, budget, quality, and client satisfaction-across the entire project lifecycle, from initiation to closure. You are accountable for the successful delivery of large-scale, complex ESS projects, requiring effective delegation, diligent follow-through, and assurance of key deliverables. Your role centers on harnessing subject matter expertise, driving decision-making, and aligning cross-functional teams, all while maintaining clear and impactful communication with stakeholders and executive leadership.

The Sr PM is responsible for overseeing and performing project management functions with respect to cost, quality and schedule. The Sr PM will act as the person responsible on their assigned projects and have direct control over all project management activities. This position provides oversight and direction to a wide range of internal and external stakeholders.

As a primary interface to the client, the Sr. Project Manager develops a strong long-term relationship - managing the client relationship, including expectations, communications and satisfaction.

What You'll Do

Daily activities include:

• Leads the delivery of physical security systems by managing implementation, coordinating teams, and ensuring compliance with specifications, timelines, and quality standards.
• Demonstrates expertise in the delivery and integration of physical security technologies, including closed-circuit television (CCTV) systems, electronic access control systems, intrusion detection alarms, and perimeter security solutions.
• Must possess a strong understanding of general construction sequencing and its impact on project scheduling, risk mitigation, and potential delays. Responsible for identifying, qualifying, and quantifying construction-related risks, and communicating those risks clearly and effectively to the stakeholders in written form to support proactive planning and resolution.
• Collaborates in design reviews to support accurate and comprehensive field documentation across project teams.
• Demonstrated proficiency in developing schedules, establishing project baselines, and identifying, qualifying, and quantifying deviations, with clear communication of impacts to the client.
• Responsible for coordinating field verification of prospective work sites, ensuring compliance with quality control requirements, confirming readiness, and documenting site conditions.
• Demonstrates a strong ability to monitor and control the financial health of projects, including tracking budgets, costs, and margins. Proactively identifies financial risks and implements corrective actions to prevent margin erosion, ensuring profitability and alignment with financial targets.
• Proactively identifies potential customer concerns and addresses them before they escalated into issues. Delivers thoughtful, comprehensive solutions to both clients and internal stakeholders, fostering trust and ensuring a smooth project experience.
• Provides flexible, on-demand support to team members, proactively assisting with tasks, problem-solving, and resource coordination to help ensure project success and team efficiency. Demonstrates a collaborative mindset and a willingness to step in wherever needed to keep work progressing and goals on track.
• Partners with the site supervisor to establish and drive the project's work plan and schedule, ensuring alignment with overall project goals and timelines.
• Coordinates stakeholder activities to enable system programming and final checkout of systems.
• Requires proven experience in coordinating all critical activities involved in the successful commissioning of security systems, including planning, execution, testing, and documentation. The candidate must ensure systems are fully operational, meet design specifications, and are ready for client handover.
• Works closely with the site supervisor, general contractor, and end user to develop and manage a comprehensive punch list of outstanding tasks following substantial completion. Ensures timely resolution of remaining items to support project closeout and client satisfaction.
• Facilitates project turnover and training sessions with clients, and service team.

Physical Demands

The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The environment may include hospital and medical facilities. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel

Frequent travel by car and occasional airplane trips are required. Employees must possess a valid driver's license in their state of residence. This will be evaluated based on strength of the candidate. Local travel to client sites (within a 2-hour driving distance each way) will make up 70-90% usually. Less than 10% remote travel is required on a regular basis.

What You'll Bring

Education & Certifications

• Bachelor's degree or equivalent experience

Required Skills/Qualifications

• 5+ years of Project Management experience in commercial construction trades and settings or experience with Electronic Security Systems (ESS)
• Proven ability to follow repeatable processes and participate in Constant Process Improvement (CPI) to iterate and improve workflows and best practices.
• Experience driving and delivering waterfall schedules to a fixed delivery date while monitoring and controlling projects to ensure required quality standards and profitability.
• Experience in a client-facing role, with a demonstrated pleasant professional demeanor.
• Strong technical abilities and the demonstrated ability to learn new technologies quickly.
• Experience working with or working for Enterprise level clients.
• An understanding of when and how to implement Agile methodologies within a waterfall program such they leverage speed yet are contained to avoid schedule risks.
• A solid understanding of PMP methodologies and best practices
• Travel up to 25% of the time is required
• Must possess a valid driver's license in their state of residence.

Preferred Skills/Qualifications

Project Management experience with large, complex technical projects within an at-scale program

• Experience with Electronic Security Systems (ESS)
• Certified Security Project Manager - CSPM
• PMP certification from the Project Management Institute preferred

What We Offer

We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:

• Multiple medical plan options to fit you and your family's needs
  • HSA & HRA company contributions
• Dental coverage, including orthodontic benefits, and vision plans
  • Company-paid benefits
  • Basic Life, AD&D
  • Short-Term and Long-Term Disability insurance
  • Employee Assistance Program (EAP)
• Generous paid time off - 3 weeks PTO plus company holidays and floating holidays
• 401k with company match
• Paid maternity leave
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
• Commuter benefits
• And much more