Project Manager - 1746

West Star Aviation Inc.; Statesville (NC); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

401K match

Time off accruals

Weekly pay days

Résumé du poste

West Star Aviation is seeking a Project Manager in Statesville, NC to oversee aviation MRO projects. The role requires coordinating with customers and internal teams, managing schedules and work orders, and ensuring quality and on-time delivery while adhering to FAA requirements.

You will interact with multiple departments, plan aircraft work flow, and act as the central point of contact for customers. A background in business aviation maintenance and strong communication skills are essential

Qualifications

• Experience in project management within a maintenance/repair organization or similar environment.
• Strong coordination with multiple departments and customers.
• Experience handling FAA paperwork and work orders is advantageous.

Responsabilités

• Coordinate aircraft projects from start to finish, ensuring on-time delivery and budget adherence.
• Serve as the central point of contact for customers and internal teams.
• Support work order processing, squawk approval, and billing coordination.
• Communicate effectively with customers and West Star personnel in English.
• Plan and manage project schedules, workflows, and resources across hangar and office environments.

Connaissances

Project management

Stakeholder coordination

Scheduling

Customer service

FAA paperwork

Formation

High school diploma or equivalent

Aviation related training

College education beneficial

Outils

MS Office

Description du poste

Project Manager - 1746

Full Time

On-Site

Statesville, NC, USA

Posted 1 day ago

West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

What you can expect as a Project Manager at West Star:

This position requires a well-rounded knowledge of business aviation maintenance, avionics, and modifications. This includes customer contact and support as well as interface with department managers as primary functions. Assisting with work order processing, coordination with the customer on squawk approval, deposit processing, and closing WOs are some examples of daily responsibilities. Job duties will vary each day and will encompass projects as designated by the Senior Project Manager. Will be required to work independently and manage multiple projects. Coordination of large projects and customer support are critical.

You Will Be ESSENTIAL To Many FUNCTIONS Including

• Dedication to the projects assigned, working as necessary to make sure each customer leaves impressed.
• Pre-arrival coordination of assigned customer projects. Arrival de-brief coordination.
• Plan and coordinate overview of aircraft work flow, providing schedule calendars as necessary depending on work scope.
• Assistance with any department if problems arise.
• Central point of contact for customers and West Star personnel.
• Work independently on projects and coordinate multiple projects as assigned. Schedule and work quality are essential in these functions.
• Work with customer in project management, pricing and customer support roles.
• Assist as necessary with Sales and Contracts Departments for assigned aircraft.
• Post departure follow up with customer.
• Effectively and clearly communicate (i.e., speak, write, read) in English
• Any other job-related duties as assigned by management.

Your Education

What you’ll need to bring with you: A High school diploma or equivalent.

Airframe and Powerplant License beneficial.

Aviation specific training a benefit.

College education or degree beneficial.

Management, leadership, and customer service training beneficial.

A valid driver’s license approved for airline travel and/or a valid passport is ideal, but not mandatory.

Your Experience

5-10 years prior experience in business aviation MRO activities is preferred. You will need to have general experience with FAA paperwork, work order and billing processes. Extensive customer contact and customer service experience is required.

Your Initiative

We’re looking for team players who are self-motivated and able to perform in a fast paced environment where working under specific deadlines and time constraints will be common. Must be well organized, have a high attention to detail, strong written/verbal/analytical and interpersonal skills and follow all company/FAA safety rules and guidelines.

Your Sense Of Responsibility

• Perform all work in accordance with Federal Aviation Administration guidelines.
• Follow all company and safety rules during performance of duties.
• Maintain customer oriented work habits.
• Direct the work and flow of multiple projects.
• Assistance in completion of work orders, FAA paperwork and billing items.
• Some travel may be required.

Other Particulars

Physical Requirements

• Lifts 50 lbs.
• Routine walking, bending, squatting, sitting and use of stairs.
• Routing or repetitive physical motion with arms and hands.
• Basic personal computer operations.

Mental Requirements

• Work with others in a professional manner.
• Prioritize workload.
• Coordinate projects.
• Extensive customer contact skills.
• Understanding and implementation of regulations and guidelines.

Supervision

Work with minimal supervision.

Work with other project managers coordinating projects in a cooperative manner.

Working Conditions

The majority of work will be accomplished in an office environment.

Will also work in a hangar environment which can include varied temperatures from very hot to very cold.

Some varied positions in and around aircraft.

Equipment Used

Personal computer.

Company Description

With over 78 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair and Overhaul (MRO) provider. Employing over 3,000 professionals, we offer comprehensive services from our strategically located full-service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, Missouri; and Statesville, NC as well as satellite locations in Denver, Houston, Minneapolis and Chicago. Our extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.