Project Manager

Health Plans, Inc.; Westborough (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Plan

Paid Time Off

Professional Development

Job summary

Health Plans, Inc. in Westborough, MA is seeking a Project Manager to lead cross-functional programs, ensuring scope, schedule, cost, and quality deliverables.

The role requires 4+ years of hands-on project leadership in health insurance or third-party administration, PMP certification, and strong analytical, communication, and stakeholder-management skills. This on-site position offers a competitive salary and a collaborative, growth-minded culture.

Qualifications

• Bachelor’s degree or equivalent experience.
• PMP (Project Management Professional) certification.
• Recent experience in health insurance/managed care or third-party administration environments.
• Minimum 4 years of hands-on project leadership (IT and/or business) across the full lifecycle.
• Experience with MS Project, Smartsheet, Jira, Confluence, Planner, or similar PM/BA toolsets.
• Strong analytical and project management skills with the ability to translate business needs into actionable requirements and plans.
• Demonstrated ability to manage multiple initiatives concurrently in a fast-paced environment.
• Excellent written and verbal communication skills; comfortable interacting with executives, managers, SMEs, and external partners.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Service orientation; strong interpersonal and customer-facing skills.
• Integrity, ethical practice, and confidentiality.
• Strong problem solving, facilitation, and influencing without authority.
• Organization, self-motivation, and sound decision-making under time constraints.

Responsibilities

• Lead cross-functional projects across enterprise business units to ensure scope, schedule, cost, and quality objectives.
• Coordinate strategy, planning, execution, and stakeholder alignment using PM/BA practices.
• Provide transparent reporting, risk management, and continuous improvement within the ePMO.
• Develop and maintain integrated project plans, track milestones and deliverables.
• Build and maintain RAID logs; drive mitigation and escalation.
• Identify and manage resource needs and clarify team roles and responsibilities.
• Provide executive-ready status updates and communications.
• Facilitate effective meetings and workshops; capture decisions and owners.
• Serve as conduit between business stakeholders and technical teams for alignment.
• Coordinate with internal/external stakeholders to meet requirements on time and budget.
• Facilitate change requests with impact analysis and baseline management.
• Surface cross-project dependencies and coordinate timelines and handoffs.
• Escalate risks with clear recommendations to guide decisions.
• Develop and maintain project schedules, dashboards, and status reports.

Skills

Analytical ability

Project management

Multitasking

Communication skills

Facilitation

Decision-making

Education

Bachelor’s degree or equivalent experience

PMP certification

Tools

MS Project

Smartsheet

Jira

Confluence

Planner

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Project Manager

Professional Westborough, MA, US

Salary Range: $80,000.00 To $100,000.00 Annually

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

What we do

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide. There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service.

What you'll do,

The Project Manager (PM) leads cross-functional projects across enterprise business units, ensuring successful delivery of scope, schedule, cost, and quality objectives. The PM coordinates strategy, planning, execution, and stakeholder alignment, applying project management and business analysis practices as needed based on project size and maturity. The PM is responsible for transparent reporting, risk management, and continuous improvement within the ePMO.

In this role, you'll also,

• Lead project planning, strategy, and execution for enterprise initiatives.
• Develop and maintain integrated project plans, track milestones and deliverables.
• Build and maintain RAID logs (Risks, Assumptions, Issues, Dependencies); drive mitigation and escalation.
• Identify and manage resource needs and clarify team roles and responsibilities.
• Provide concise status updates and executive-ready communications.
• Facilitate effective meetings and workshops; ensure decisions, actions, and owners are captured and tracked.
• Serve as the conduit between business stakeholders (internal/external) and technical teams to ensure shared understanding and alignment.
• Liaison between internal and external (as needed) stakeholders and resources to ensure requirements are delivered on time and within budget.
• Facilitate change requests with impact analysis; maintain version-controlled baselines for scope, schedule, and requirements.
• Surface cross-project dependencies within the ePMO portfolio and coordinate integrated timelines and handoffs.
• Uses organizational tools and communication strategies to escalation risks and roadblocks, providing clear recommendations to guide decision-making.
• Develop and maintain project schedules, dashboards, and status reports; contribute to PMO portfolio reporting and continuous improvement.
• Adhere to PMO templates, methods, and stage gates; recommend improvements to processes and tooling.

What you bring

• Bachelor’s degree or equivalent experience.
• PMP (Project Management Professional) certification.
• Recent experience (within the last two years) in health insurance/managed care or third-party administration environments.
• Minimum 4 years of hands‑on project leadership (IT and/or business) across the full lifecycle.
• Experience with MS Project, Smartsheet, Jira, Confluence, Planner, or similar PM/BA toolsets.
• Strong analytical and project management skills with the ability to translate business needs into actionable requirements and plans.
• Demonstrated ability to manage multiple initiatives concurrently in a fast-paced environment; prioritize effectively and meet deadlines.
• Excellent written and verbal communication skills; comfortable interacting with executives, managers, SMEs, and external partners.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Service orientation; strong interpersonal and customer-facing skills.
• Integrity, ethical practice, and confidentiality.
• Strong problem solving, facilitation, and influencing without authority.
• Organization, self‑motivation, and sound decision‑making under time constraints.

Why choose us?

We’re a people-first company and value giving back to our community. Ask us about our volunteer opportunities.

Our space is a reflection of who we are—innovative, open and collaborative.

We think feeling your best is an important factor in producing great work, so we embrace a "smart casual" dress code and work at ergonomic desks.

Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

Our Benefits Package

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:

• Medical, Dental and Vision and Prescription Drug Coverage
• Fitness Reimbursement Benefit
• Employee Assistance Program
• Flexible Spending Account & Health Savings Account
• 401(k)and Quarterly Bonuses
• Generous Paid-Time Off& Volunteering Opportunities
• Educational Assistance & Professional Development Opportunities