Project Manager

isolved; United States; On-site; USD 95,000 - 145,000; Full time

Job summary

A leading company in Human Capital Management technology is seeking a Project Manager to oversee the implementation of new HCM clients. The role involves organizing and leading meetings with clients, ensuring project timelines and deliverables are met, and ultimately ensuring client satisfaction before transitioning to Customer Service. Candidates should have a strong background in organization and communication, along with experience in the industry.

Qualifications

• 1-2 years implementation experience.
• Excellent organizational and communication skills.
• Strong product and technical background.

Responsibilities

• Oversee implementation of new HCM clients.
• Lead client meetings to promote process progress.
• Responsible for overall client satisfaction.

Skills

Organizational skills

Communication skills

Customer service skills

Ability to multi-task

Education

High School Diploma

Bachelor's degree

Job description

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• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023
  
  

Why Work Here

• Headquarters is in Charlotte, NC
• Recently expanded to nearshore
• isolved ranked for SMB Payroll in 2023 Sapient Report
• Voted top places to work in USA 2023
  
  

Job Description

The isolved Project Manager oversees the technical application design, construction and implementation for assigned accounts and projects.

Core Job Duties

• Oversee the implementation of new HCM clients
• Organize and lead meetings with the clients to promote forward progress of the implementation process in a way that facilitates the process for the client
• Bring in SMEs to cover topics such as Payroll, Benefits, GL Exports, COBRA, FSA and Time and Attendance at the appropriate time
• Ultimately responsible for client satisfaction before being transitioned to Customer Service
• Create long- and short-term plans to manage and ensure deliverables are within timeline and scope
• Other projects as assigned by the Director HCM Implementation
  
  

Minimum Qualifications

• High School Diploma
• Excellent organizational and communication skills
• A strong product, service and technical background
• Proven customer service skills
• Highly organized, able to multi-task and work with others etc.
• 1-2 years implementation experience
• Bachelor's degree
  
  

About Isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

EEO Statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Disability Accommodation

Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Software Development

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