Program Coordinator

Calculated Hire; Tennessee; On-site; USD 65,000 - 85,000; Full time

Job summary

Calculated Hire is seeking an E-Consult Project Coordinator to enhance provider-to-provider communication, aiming to improve access to specialty care for rural communities in Tennessee. This role demands strong program management skills and experience in healthcare operations, overseeing federal grant compliance and driving provider adoption.

The ideal candidate will possess a bachelor's degree in a relevant field, with a preference for a master's degree and significant experience in public health program management or similar roles. This hybrid position involves onsite work in Tennessee and some in-state travel.

Qualifications

• 3 to 5 years of experience in public health program management.
• Experience managing federal or state grant-funded programs.
• Strong understanding of telehealth and EHR systems required.

Responsibilities

• Lead statewide strategy for E-Consult adoption and expansion.
• Manage federal grant requirements under the Rural Health Transformation Program.
• Oversee program budgeting, procurement, and compliance deliverables.

Skills

Public health program management

Healthcare operations

Clinical program coordination

Health technology initiatives

Communication skills

Microsoft Office Suite proficiency

Education

Bachelor's degree in a relevant field

Master's degree (MPH, MHA)

Job description

1 year contract with potential for annual extension

About the Role

The E-Consult Project Coordinator will support a program that facilitates provider-to-provider communication to improve timely access to specialty care for rural and underserved communities.

This is a high-visibility public sector role requiring someone who can manage complex program operations, drive provider adoption, maintain federal grant compliance, and build the relationships necessary to sustain E-Consult infrastructure beyond the grant period.

What You Will Do

• Lead statewide strategy for E-Consult adoption and expansion across rural and underserved provider networks
• Set and monitor program goals, KPIs, and success metrics including turnaround time, consult volume, avoided referrals, provider satisfaction, and equity measures
• Manage all federal grant requirements under the Rural Health Transformation Program including work plans, performance reports, and compliance deliverables
• Oversee program budgeting, procurement, contract administration, and audit readiness
• Coordinate with specialty hubs including health systems and academic medical centers to define service lines, turnaround standards, and escalation pathways
• Develop clinical protocols for appropriateness criteria, triage, documentation, and follow-up care coordination
• Provide hands-on technical assistance to rural providers including onboarding, workflow optimization, and troubleshooting
• Build a statewide network of clinical champions to accelerate adoption and peer-to-peer learning
• Develop training curricula and toolkits for clinicians, care coordinators, and administrative staff
• Establish a data strategy for performance monitoring, equity tracking, and continuous quality improvement
• Produce quarterly and annual reports for federal funders and program leadership
• Develop sustainability pathways beyond the five-year grant including reimbursement strategies, payer engagement, and value-based care alignment
• Present program updates to executive leadership, boards, legislative bodies, and community forums

What You Bring

• Bachelor's degree in public health, health administration, healthcare management, nursing, public policy, business administration, or a related field required; master's degree (MPH, MHA, or equivalent) preferred
• 3 to 5 years of experience in public health program management, healthcare operations, clinical program coordination, or health technology initiatives; advanced degree may substitute for a portion of experience
• Experience managing federal or state grant-funded programs including reporting, budgeting, and compliance
• Experience leading multi-stakeholder projects involving health systems, rural clinics, or community-based organizations
• Working knowledge of telehealth, EHR systems, interoperability standards (FHIR, HL7), and health information exchange strongly preferred
• Experience with specialty care coordination or provider-to-provider clinical services strongly preferred
• Experience working in or with rural or underserved communities highly desirable
• Strong written and verbal communication skills with the ability to present effectively to diverse audiences including executive leadership and clinical staff
• Proficiency in Microsoft Office Suite

Work Location and Requirements

This is a hybrid position requiring onsite attendance at least one to two days per month with additional days as needed. Some in-state travel is required. Candidates must reside in Tennessee or be willing to relocate prior to start.