Project Manager

Hitachi Automotive Systems Americas, Inc.; South Boston (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

401(k) match

PTO

Tuition reimbursement

Parental leave

Job summary

Hitachi Energy USA INC is seeking a Project Operations Manager to drive successful project delivery and exceptional customer satisfaction. You will collaborate across engineering, operations, logistics, and customer service to ensure seamless execution from kickoff to delivery and warranty support.

The role emphasizes process improvement, cross-functional coordination, and financial performance, with a focus on health, safety, and operational excellence. PM certification is preferred.

Qualifications

• Bachelor's degree in engineering, science, technology, business, or related field.
• Minimum of 2 years in project management, marketing, manufacturing, operations, or related environment.
• Experience working in cross-functional teams with multiple priorities.
• Strong problem-solving, analytical, and decision-making skills.
• Excellent verbal and written communication; builds relationships at all levels.

Responsibilities

• Lead cross-functional collaboration to ensure smooth project execution and effective handoffs.
• Develop and implement consistent operational, financial, and project management processes.
• Partner with operations and logistics to evaluate project impacts and planning.
• Drive root cause analysis and continuous improvement for quality and profitability.
• Review project status, identify risks, and adjust plans to meet requirements and schedules.
• Oversee warranty and customer service activities with a customer-first mindset.

Skills

Project management

Cross-functional teams

Communication skills

Problem solving

Education

Bachelor's degree in Engineering, Science, Technology, Business, or related field

PMP certification (preferred)

Job description

Location: South Boston, Virginia, United States of America Job ID: R0138099 Date Posted: 2026-10-20 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: No

Job Description

The Opportunity

The Opportunity Are you a collaborative leader who thrives at the intersection of project execution, customer experience, operations, and business performance? As a Project Operations Manager, you will play a key role in driving successful project delivery while ensuring exceptional customer satisfaction, operational excellence, and financial performance. In this highly visible role, you will partner across engineering, project management, operations, logistics, scheduling, marketing, quality, and customer service teams to ensure seamless execution from project kickoff through delivery and warranty support. You will help establish best practices, improve processes, solve complex business challenges, and create strong partnerships with customers and internal stakeholders. Your ability to connect people, align priorities, and drive results will directly contribute to the success of our business and our customers.

• Champion an outstanding customer experience through timely, accurate, and proactive communication with internal and external stakeholders.
• Lead cross-functional collaboration to ensure smooth project execution and effective information handoffs between teams.
• Develop and implement consistent operational, financial, and project management processes and guidelines.
• Partner with operations and logistics teams to evaluate project impacts and support effective planning and execution.
• Drive root cause analysis and continuous improvement initiatives to enhance quality, profitability, inventory management, and operational performance.
• Review project status, identify risks, and adjust plans to ensure contract requirements, schedules, and business objectives are met.
• Oversee warranty and customer service activities, ensuring claims are resolved with a customer-first mindset.
• Promote and support a culture of health, safety, environmental responsibility, and operational excellence.

Your Background

• Bachelor's degree in Engineering, Science, Technology, Business, or a related field.
• Minimum of 2 years of experience in project management, marketing, manufacturing, operations, or a related environment.
• Experience working in cross-functional teams and managing multiple priorities in a dynamic setting.
• Strong problem-solving, analytical, and decision-making skills.
• Excellent verbal and written communication skills with the ability to build strong relationships at all levels.
• PMP certification or project management certification is preferred.

What We Offer

• Comprehensive Health Coverage – Medical, dental, vision, and prescription plans
• Retirement Savings – 401(k) with company match and additional contributions
• Paid Time Off – Flexible PTO and paid holidays
• Professional Growth – Tuition reimbursement and continuous learning programs
• Family Support – Parental leave, adoption assistance, and fertility benefits

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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