Project Manager

GT Independence; Silver Spring (MD); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible paid time off

Competitive wages and benefits

Professional development opportunities

Job summary

GT Independence in Silver Spring, MD is seeking a Project Manager for the Enterprise Project Management Office. This role leads strategic and operational projects across operations, technology, compliance, and new business implementation, applying PMI-aligned methodologies to plan, execute, monitor, and close initiatives.

Reporting to the EPMO Director, you will manage charters, schedules, risks, and stakeholder communications, while supporting multi-state launches and cross-functional

Qualifications

• Bachelor's degree in Business, Operations, Healthcare Administration, IS, or related field.
• 5–8 years of progressive project management leading cross-functional initiatives.
• PMI PMBOK-based methodology with PMP preferred.
• Experience with multiple delivery methods: waterfall, agile, hybrid.
• Proficiency with PM platforms: Monday.com, Smartsheet, Planner, Project, Jira.
• Excellent written, verbal, and executive-level communication.
• Ability to influence without formal authority across organization.

Responsibilities

• Lead cross-functional projects from initiation to closure following EPMO methodologies.
• Develop and maintain charters, schedules, risk logs, and communication plans.
• Manage scope, timeline, budget, and quality to meet objectives.
• Facilitate meetings, status reporting, risk/issue management, decisions.
• Coordinate with sponsors, ops, IT, finance, compliance, and partners.
• Support readiness activities for new state and contract launches.
• Handoff projects to operations with smooth transition.
• Identify bottlenecks and drive process improvements with SOPs.
• Contribute to EPMO templates, tools, and playbooks.

Skills

PMBOK

PMP

Cross-functional leadership

Stakeholder management

Executive communication

Monday.com

Smartsheet

Microsoft Planner

Microsoft Project

Jira

Education

Bachelor's degree in Business/Operations/Healthcare Administration/Information Systems

Tools

Monday.com

Smartsheet

Microsoft Planner

Microsoft Project

Jira

Job description

Overview

Project Manager, Enterprise Project Management Office – GT Independence. This role leads strategic and operational projects that drive efficiency, support organizational growth, and deliver measurable outcomes. Reporting to the Director of the Enterprise Project Management Office, the role owns the full project lifecycle—applying PMI-aligned methodologies to plan, execute, monitor, and close cross-functional projects that span operations, technology, compliance, and new business implementation. Location: Silver Spring, MD (hybrid with occasional travel). The position may require travel to state operations and sponsor meetings as needed.

Responsibilities

• Lead cross-functional projects from initiation through closure, following EPMO protocols and PMI-aligned methodologies (waterfall, agile, hybrid).
• Develop and maintain project charters, schedules, risk logs, CRAIDD logs, communication plans, and other required documentation.
• Ensure project scope, timeline, budget, and quality remain aligned with strategic objectives and stakeholder expectations.
• Facilitate project meetings, status reporting, risk/issue management, and decision tracking.
• Coordinate with executive sponsors, subject-matter experts, operations, IT, finance, compliance, and external partners to ensure deliverables are completed on time and on budget.
• Manage stakeholder expectations through proactive, transparent communication.
• Serve as a trusted partner to Directors of Operations, Product Owners, and Implementation leads throughout the delivery lifecycle.
• Support new state and contract launches by managing readiness activities, training coordination, vendor integration, and go-live execution.
• Partner with the Implementation function to ensure smooth handoff of projects into operations.
• Identify workflow bottlenecks and champion process improvements through change requests and standardized SOPs.
• Contribute to the maturity of EPMO templates, tools, and playbooks (e.g., Monday.com, Smartsheet, Microsoft Planner/Project, SharePoint).
• Escalate high-impact opportunities and risks through appropriate governance channels.

Required Qualifications

• Bachelor's degree in Business, Operations, Healthcare Administration, Information Systems, or a related field.
• 5–8 years of progressive project management experience leading complex, cross-functional initiatives.
• Strong working knowledge of PMI PMBOK-based methodology; PMP certification strongly preferred.
• Demonstrated capability across multiple delivery methods (waterfall, agile, hybrid).
• Proficiency with project management platforms such as Monday.com, Smartsheet, Microsoft Planner, Microsoft Project, or Jira.
• Excellent written, verbal, and executive-level communication skills.
• Proven ability to influence without formal authority and work effectively across all levels of an organization.

Preferred Qualifications

• Experience in a private equity–backed, high-growth, or transformation-oriented environment.
• Experience in healthcare, Medicaid, HCBS/self-direction, financial management services, payroll, or a similarly regulated services industry.
• Experience supporting RFP responses, new business implementations, or multi-state operational rollouts.
• Lean Six Sigma or continuous improvement certification.

Success Measures in the First 12 Months

• Consistent on-time, on-budget project delivery across an assigned portfolio.
• High stakeholder satisfaction scores at project close.
• Timely and complete project documentation, communications, and status reporting.
• Meaningful contributions to EPMO standards, templates, and continuous improvement initiatives.

Work Environment

• Position is hybrid with office locations in multiple states including Silver Spring, MD; occasional travel to state operations and sponsor meetings is expected.

GT Independence is a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care. We support tens of thousands of people across the country as they hire their own caregivers or personal assistants.

Our team is driven by trust, autonomy, and purpose. We value excellence and provide space and support for growth, with flexible paid time off, competitive wages and benefits, and meaningful opportunities for professional development.

Equal Opportunity

Equal Opportunity Employer. This employer is committed to ensuring applicants are informed of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.