Project Manager

RateLinx; Scottsdale (AZ); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

PTO from hire

Medical, Vision and Dental Insurance

401(k) with employer match

Hybrid work opportunities

In-office with mountain views

Job summary

RateLinx in Scottsdale, AZ is seeking an experienced Project Manager to guide client software implementations from go‑live to success. You will coordinate with clients, vendors, carriers, solutions engineers, and software engineers to ensure on‑time delivery.

The role emphasizes functional specifications, technical documentation, and a strong customer-service orientation within a collaborative, fast‑paced environment.

Qualifications

• Experience leading client software implementations and delivering on time.
• Ability to create functional specification documents.
• Technical and analytical focus within established standards and guidelines.
• Excellent communication and customer service skills.
• Self-motivated and able to work independently, and in teams.

Responsibilities

• Set up and manage a portfolio of projects.
• Lead project meetings to align expectations and deadlines.
• Create functional and technical specifications and system setup documents.
• Monitor deadlines, milestones, and status updates.
• Ensure RateLinx system delivery meets client requirements.
• Support RateLinx products during implementation and prioritize work tasks.

Skills

Project Management

Client communication

Functional specifications

Technical analysis

Independent worker

Customer service

Job description

Salary Range: $80k – $90k

Who We Are

RateLinx is a leading logistics and transportation SaaS provider delivering TMS, real‑time visibility, and freight audit & payment solutions on a single platform. We help shippers reduce costs, improve service, and optimize their supply chain operations through data‑driven insights and collaborative problem‑solving.

Our team lives our core values—responsive, reliable, knowledgeable, confident, innovative, nimble, and collaborative. If this sounds like you, we’d love to meet you.

What You Will Do

The Project Manager will assist the Implementation Team with completing projects correctly and on time to meet their “go-live” dates. The Project Manager will be the main contact for client interaction and project planning activities such as client communications, resource planning, reporting, and documentation creation. You will bring the ability to coordinate with all partners: clients, vendors, carriers, solutions engineers, software engineers, and more. You will work in a collaborative team environment where you will bring your own expertise to execute projects with demanding deadline expectations.

You will act as a project leader of the implementation team by:

• Setting up and managing a portfolio of projects
• Leading project meetings to assure expectations and deadlines are clearly communicated internally and externally
• Creating functional specifications, technical specifications, and system setup documents
• Monitoring and delivering on deadlines, milestones, and status updates
• Monitoring and reporting on job specific tasks that are a work in progress
• Ensuring the project’s RateLinx system is successfully delivered on time and meets the client’s custom requirements that mirrors our responsive, customer service, values-based company structure
• Supporting all RateLinx products during implementation, prioritizing work tasks, and staying organized to meet customer go-live dates

You will provide an outstanding customer experience by:

• Focusing on the two goals of delivering projects on time to happy clients
• Acting as the primary point of contact for assigned customers
• Maintaining a reliable, trusting relationship with the customers
• Responding to client communications in professional, courteous, and prompt manner

Who You Are

• You are an experienced Project Manager who knows not only how to plan, but how to take action
• You have experience leading client software implementations, delivering on time and within scope
• You have experience creating functional specification documents
• You have a technical and analytical focus while working within established standards and guidelines
• You present new ideas and concepts after carefully analyzing and testing them.
• You can work independently with limited supervision along with the ability to function effectively in a team environment
• You demonstrate curiosity, understanding, accountability, desire for details and thrive under pressure
• You can handle multiple, simultaneous projects in a fast-paced environment while never compromising quality
• You can make decisions that support company guidelines authoritatively and quickly
• Your communication is task-based and technically oriented
• You are an excellent communicator and can teach others how to use software
• You exhibit excellent customer service skills
• You are a self-starter
• You work until things get done
• You have experience in the logistics and transportation industry.

Why Work for RateLinx

• 3x Top Workplace Award Winner via AZ Central (2024-2026)
• In-office position that has views of the mountains
• Flexible schedule and hybrid work opportunities
• Friendly, professional, and collaborative workplace
• Business casual dress code
• PTO eligible immediately upon hire
• Medical, Vision and Dental Insurance (RateLinx pays 80% of the premium)
• Employer-Paid Life and Disability Insurance
• Voluntary Life Insurance and Pet Insurance available at a group rate
• Flexible Spending Account (FSA)
• 401(k) + employer match

We’re growing quickly and looking for high‑energy team members who want to make an impact, support our customers, and have fun doing it.