Project Manager

DeKalb Health; Savannah (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full Benefits Package Including 401(k)

Orthodontic Coverage

Paid Time Off

Paid Holidays

Fertility Assistance

Paid Uniforms

Boating Discounts

Tuition Reimbursement Program

Tool Repurchasing Program

ABYC Training

Job summary

Safe Harbor Marinas is seeking a Service Advisor in Savannah, GA to support the Service Director and customers at our marina. This full-time role involves interpreting customer needs, detailing work orders for technicians, and managing scheduling and invoicing to ensure timely vessel service.

The ideal candidate has a high school diploma, 5+ years of relevant experience, and proficiency with Microsoft Office. ABYC certifications are a plus, reflecting our commitment to safe boating standards.

Qualifications

• High school diploma or equivalent required.
• 5 years’ relevant experience preferred.
• Proficient in Microsoft Office.
• ABYC and/or manufacturer certifications preferred.

Responsibilities

• Provide support to Service Director, Service Team, and customers.
• Determine needs and communicate work orders to technicians.
• Estimate and schedule all required work.
• Generate invoices and collect payments promptly.
• Ensure work orders are completed on time and meet quality standards.

Skills

Customer service mindset

Strong communication

Team collaboration

Organizational skills

Eagerness to grow with company

Education

High school diploma

Tools

Microsoft Office

ABYC certifications

Job description

• Job Category Service Advisor, Marina
• Employee Type Full Time

Contact information

• Phone [phone]

Description

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM Teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the Marine industry. In addition, SHM offers eligible employees benefits such as:

• Full Benefits Package Including 401(k) Plan
• Orthodontic Coverage
• Paid Time Off
• Paid Holidays
• Fertility Assistance
• Paid Uniforms
• Boating Discounts
• Tuition Reimbursement Program
• Tool Repurchasing Program
• ABYC Training

The Project Manager is responsible for providing support to the Service Director, Service Team, and customers. Responsibilities include liaising with customers and determine needs, providing clear and precise instructions on the work order for the technician, estimating and scheduling the work required, following through to make sure the work is completed correctly the first time in a timely manner and invoicing and collecting payment in a prompt and timely manner prior to vessels departure.

Essential Duties and Responsibilities

• Provide support to Service Director, Service Team, and customers
• Determine all needs and act as liaison between customers and Service Director
• Provide clear and precise instructions on the work order for technicians
• Estimate and schedule all required work
• Ensure all work orders are completed in a timely manner
• Generate invoice for all work provided by service departments
• Collect payment in a timely manner
• Continuously meets ongoing company goals
• Available to work overtime when required to meet deadlines

Safety and Environmental Responsibilities

• Follow SHM Safety and Environmental rules and complete required related training.
• Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
• Report all accidents, injuries, spills and near misses immediately.

Technical and Physical Requirements

• High school diploma or equivalent required
• 5 years’ relevant experience preferred
• Proficient in Microsoft Office
• ABYC and/or manufacturer certifications preferred
• Ability to ascend and descend a ladder
• Must carry own tools
• Ability to work in confined spaces
• Ability to lift 50 pounds
• Basic boat handling skills a plus
• Any skills considered standard that a Project Manager should possess

Minimum Soft Skills Qualifications

• Eagerness to engage in a growing, fast paced, and industry-leading company
• Consistently treats others with dignity and respect
• Genuinely serves others with humility and a positive attitude
• Frequently demonstrates a bias toward action
• Always communicates effectively and courteously with fellow teammates and members
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Shows resolve and overcomes difficulties in a positive and productive manner
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available at https://shmarinas.com/hr-disclosures/.