Project Manager

My3Tech; San Mateo (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

My3Tech seeks an experienced Project Manager to lead enterprise technology implementations and SaaS deployments for county and commercial clients. You will coordinate vendor teams, manage scope, schedule, and budget, and ensure robust communications and training throughout the project lifecycle.

The role requires strong stakeholder management, collaboration with County SMEs, and a proven track record in delivering complex systems on time and within budget.

Qualifications

• Minimum 5 years of project management experience including software implementations.
• Preferred: experience in public-sector, enterprise SaaS, or complex systems.
• Certifications: PMP, CSM, PMI-ACP, Prosci, or equivalent preferred.

Responsibilities

• Manage County project team to deliver project goals.
• Maintain implementation plans for assigned systems.
• Coordinate with vendor project teams and manage risks and issues.
• Ensure effective PM, training, and communication.
• Review staffing changes with County staff.
• Escalate issues and facilitate decision processes.
• Manage scope, schedule, and budget.
• Work with Department SMEs to meet business and technical requirements.
• Conduct post-implementation reviews with departments and vendor.
• Review and approve vendor invoices.
• Provide hands-on assistance with tasks as needed.
• Coordinate cross-functional work across planning, design, testing, data, training, cutover.
• Deliver ongoing project deliverables over project duration.

Skills

5+ years PM experience

Vendor coordination

Risk management

Stakeholder management

Budget management

Job description

Position: Project Manager

Location: San Mateo County, California

Duration: 3 Years

About My3Tech:

My3Tech is a CMMI Level 3, ISO 27001:2022, ISO 9001:2015 and SOC 2 Type II certified IT solutions and services firm with 16 years of experience empowering 25+ state governments and commercial clients through precision engineering and advanced technology ecosystems. Operating as a direct system integrator and staffing partner, we support mission-critical modernization programs across application development, cloud, cybersecurity, Health, Human Services and Medicaid/MMIS ecosystems. We deploy specialized professionals to seamlessly integrate with client teams, providing the experienced resources needed to drive digital transformation.

Job Description:

Scope/Background:

The County is seeking qualified Project Managers to support enterprise technology implementations, SaaS deployments, system integrations, business process improvements, vendor coordination, and project delivery.

The project manager will be responsible for:

• Managing County project team
• Maintaining and managing the implementation of systems associated with an assigned project and in accordance with a project plan
• Working with vendor s project team, coordinating and aligning the work, managing the issues and risks, and reviewing deliverables
• Ensuring project management, training and communication are effective (and adjusted accordingly if goals are not met)
• Reviewing and approving staffing changes of the vendor in consultation with County staff
• Serving as consultant to the project sponsor and/or team members as requested
• Escalating issues and facilitating decision processes in connection with any assigned project
• Managing scope, schedule and budget
• Working with County Department subject matter experts to ensure business and technical requirements are met within the scope of the project
• Completing a post-implementation review, including interviews with a few operating departments, key project members, and the vendor
• Reviewing and recommending approval of vendor invoices as requested
• Providing hands-on assistance with detailed tasks relating to any assigned project as needed
• Coordinating work of other project team members for activities related to planning, design, configuration and development, business process documentation, testing, data conversion and validation, integration testing, change management, County readiness, and training
• In addition to the foregoing, the selected project manager(s) will be expected to execute the tasks and provide the deliverables described below. The specific deliverables described below represent ongoing categories of work to be accomplished over the course of any assigned project.

Project Plan updates: The selected project manager will be responsible for working with vendor project manager(s), make updates to the project plan as appropriate. Updates include recording current status on a regular basis, providing more specificity of tasks on a 90‑day rolling forward basis. The project manager will also maintain executive dashboard status as reflected in the project plan.

Manage project scope, schedule, budget: The selected project manager(s) will be responsible for following standard industry IT project management practices and for carefully managing the project scope, schedule and budget to deliver a quality system and efficient business processes to the County on schedule and in budget. This will require the project manager to carefully manage the relationship with the vendor who is responsible for most of the key deliverables to meet this objective. County project team roles vary depending on the project activity, sometimes the role supports the work, other times the County is responsible for the activity. The project manager will help guide the team while influencing the success of the associated vendor and their ability to deliver.

Manage County project team and County assigned project activities: The selected project manager will be responsible for providing expert guidance, mentor team members and coordinate the work of County team members for each stage of the project.

Effectively Navigate Implementation/Integration Requirements: The selected project manager(s) can demonstrate fluency in selected software and associated platforms. The selected project manager shall also engage with the County s requirement to integrate chosen software systems with other County software systems. Implementation and integration work shall be performed in a manner to ensure accurate and transparent transfer of data between County systems.

Coordinate with vendor on project activities (e.g., planning, testing, deployment) The selected project manager(s) will be responsible for proactively working to plan the approach, strategies and specific tasks needed to be accomplished for work to be done by both the vendor and/or the County project team. The selected project manager(s) will be responsible for prioritizing and managing to the scope and schedule, maintaining rigor on change request review procedures, setting expectations up front for the format and content of documentation and deliverables and reviewing vendor deliverables.

Issue and Risk Management: The selected project manager(s) will be responsible for managing the issues log, review and assigning resources for issue resolution; assessing risks, developing risk mitigation strategies; escalating risks and issues to the County Project Sponsor, and following through and facilitating decision process.

Working with Stakeholders: This project requires the project manager(s) to coordinate numerous interactions with the various County stakeholders to address concerns, manage expectations, facilitate decisions and acceptance of business process and system design.

Coordinate with County Departments: The project manager(s) will coordinate project activities requiring Department involvement to ensure Department resources are available to perform tasks related to integration testing, data validation, end user testing and training to ultimately get their acceptance prior to Go Live.

Manage project quality: The project manager(s) is responsible for ensuring project quality. This includes a number of aspects of quality: validating with testing that the system and custom development items work and meet the business requirements, validating that vendor deliverables meet the standards described in their contract scope of work, and other aspects of project quality needed to make this project successful.

Provide expert guidance for sub-project work: The project manager(s) will be expected to bring a wealth of experience to provide strategy guidance to the team. The project manager will help team members and coordinate the work of team leads and team members for work related to:

• Design
• Testing
• Configuration and Development
• Business process documentation
• Data conversions and data validation
• Integration testing
• Change management and County readiness
• Training
• Cutover planning, preparation and actual cutover
• Post-production support

Minimum Qualifications Project Manager

• Experience: Minimum 5 years of relevant project management experience, including implementation of various software systems.
• Preferred Experience: Public-sector, enterprise, SaaS, or complex business-system implementations.
• Certifications: PMP, CSM, PMI-ACP, Prosci, or equivalent certifications are preferred, but not mandatory